Leadership

Jeremy SwainThames Reach

Leadership issue 1 – being prepared to explore new ways of working

We want to empower you, but check with us first

Understanding the history and not dismissing current practice

Finding a partner to make the change

Leadership issue 2 – investing in investigating

Creating the environment to experiment

Explaining the conundrum

Inspiring the vanguard

Piloting new approaches and taking risks

Evidencing the impact

Leadership challenge 3 – winning over key stakeholders

Key managers

The Board

The wider sector

Key leadership challenge 4 – maintaining the momentum

Keeping the profile high

Evolution not revolution

Sharing successes

Keep returning to service user vindication

Leadership challenge 5 – Making it part of the DNA

Business Plan objective

Tools in place to measure progress

Explicit requirements in staff action plans

Appoint the right people – including service users!

Leadership challenge 6: Don’t stop changing!

Employing more service users

Competency-based recruitment

Extending in-house training

More user involvement/influence

More ETE support, because service users want it New support planning system on LINK

Taking empowerment further - Blue Salmon

Leadership

Key questions for discussion:• How aware is your organisation’s

leadership of the need to improve services and work in a more person-centred way?

• What have you done - or could do - to generate or build on this awareness?(See p20 in your delegate pack for checklist)