leadership management no. 2

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    THE NURSING MANAGEMENT

    PROCESS: An Overview

    Prof. Jhessie L. Abella, RN,RM, MAN

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    Nursing eadership and

    Management

    Course Descr ipt ion:This course deals with the application of the concepts, principles, theories

    and methods of developing nursing leaders and managers in the hospital

    and community-based settings. It also includes ethic moral/legal

    aspects of health care and nursing practice and the nursesresponsibilities

    for personal and professional growth.

    Course Object ive:

    At the end of the course, given a group of clients with varied conditions, the student

    should be able to:

    1. Utilize the nursing process in the care of individuals, families, population group, in hospital

    and community settings.

    1.1 assesses with client/s his/her/their condition/health status through interview, physical

    examination and interpretation of laboratory findings

    1.2 identifies actual and at-risk nursing diagnosis

    1.3 plans appropriate nursing interventions with client/s and family for identified nursing

    diagnosis

    1.4 implements plan of care with client/s and family

    1.5 evaluates the progress of the clients condition and outcomes of care;

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    2. Ensure a well organized and accurate documentation and

    reporting system;3. Demonstrate leadership and competence in the performance of

    her responsibilities as a beginning nurse practitioner in the

    hospital or community setting

    4. Observes bioethical principles, core values, and standards of

    nursing care while practicing nursing

    5. Promote personal and professional growth for self and others

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    Leadership and Management: An

    Overview

    God created man in his own image and in doing

    so he was tasked to have dominion over all the

    things created before Him. It was the solemn

    divine decision that emphasized mans place at

    the climax of ods creative work

    Genesis 1:26-27)

    Man is tasked to lead: to manage everything, over the earth

    and so are the Nurses, who lead and manage people in their

    quest for a quality kind of life.

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    Leadership and Management: An

    Overview Nursing management is based on theories where

    concepts are included together with methods, andprinciples. Relationship between principle could beobserved and verify to certain degree if translated in to

    the art of practice of nursing management.

    Concept are not fragmented thoughts, ideas andgeneral beliefs in relation to nursing management but

    rather concepts that can serve as unifying ideas, thus,

    forming a foundation for action or discussion. Principles are known to be those fundamentals truths,

    law or doctrines wherein other beliefs or notions are

    founded. Principles serve as guided to concept,

    thoughts or actions in a work situation.

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    Leadership and Management: An

    Overview

    Nurses realize that they have to keep up with the many

    changes in the health care system and its delivery of

    service to the people. The Nursing Act of 99 focuses on

    three changes in the efforts to improve the peoples health.

    From hospital or institutional care, emphasis shiftedto community health delivery;

    From emphasis on physical care, efforts are now

    directed towards holistic ppro ch to the care ofindividuals, families and communities and

    From being mere recipients of care, patients,

    individuals, families and communities are now active

    participants in health care efforts.

    i t A

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    Leadership and Management: An

    OverviewDefinition of Nursing Management:

    The management process is universal.For nurses, knowledgeof this process assures them of the smooth functioning of the

    units to attain their goal of quality care through the judicious

    use of available human and material resources within specifiedperiods.

    Focus on planning organizing staffing directing or leading

    and controlling or evaluating

    all activities of the nursing

    system.

    Defined as a process of coordinating actions and allocating

    resourcesto achieve organization goals of the healthcare

    delivery system

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    Harbizon and Myerz offer a classic three fold concept to

    emphasize the broader scope of management. They observe

    that management is:

    N ECONOMIC RESOURCEmanagement is one of the

    factors of production together with land, labor and capital.

    SYSTEM OF UTHORITY management first develops with

    top individuals determining the course of action for the rank

    and file. This is followed by constitutional management which

    emphasizes definite and consistent concern for policies andprocedures in dealing with the working group. The trend

    toward a democratic and participative approach follows as

    employees receive higher education.

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    N ELITE CL SSmanagement is a class and

    status system. Managers have become an elite

    group of brains and educations. Entrance to thisclass is based on education and knowledge. The

    new managers continue to expand their horizon in

    an effort to attain the ultimate in life.

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    Nursing management is PLANNING

    Nursing management is the EFFECTIVE USE OF TIME

    Nursing management is DECISION MAKING

    MEETING PATIENTS NURSING CARE NEEDS is business of the nurse

    managers

    Nursing management is the FORMULATION and ACHIEVEMENT of SOCIAL

    GOALS

    Nursing management is ORGANIZING

    Nursing management denotes a FUNCTION, SOCIAL POSITION OR RANK, A

    DISCIPLINE AND A FIELD OF STUDY

    GENERAL PRINCIPLES OF

    NURSING MANAGEMENT

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    Nursing management denotes a FUNCTION, SOCIAL POSITION OR

    RANK, A DISCIPLINE AND A FIELD OF STUDY

    Organizational cultures REFLECTS VALUES AND BELIEFS

    Nursing management is DIRECTING OR LEADING

    A well managed division of nursing MOTIVATES EMPLOYEES TO

    PERFORM SATISFACTORILY

    Nursing management is EFFICIENTCOMMUNICATION

    Nursing management is CONTROLLING OR EVALUATION

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    Role of Manager

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    eveloping Future Managersanagerial development programs are very useful

    means of getting qualified managers. According to

    Katz the necessary fundamental skills of a

    manager are:

    Technical Skills

    Human Skills

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    LEVELS OF SKILLS MANAGEMENT IN NURSING

    CONCEPTUALindividuals mental ability to coordinate a variety ofinterests and activities. Thinks critically and able to conceptualize

    how things could be. VISIONARY

    INTERPERSONALindividuals preferred ways of using language,

    the degrees to which they listens, and their ways on responding toothers.

    TECHNICAL- tools, procedures, and techniques that are unique to

    the nurse managers specialized situation. Master of the job-viewed

    as a source of help. AN EXPERT.

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    Top

    Management

    Middle

    Management

    First-Line

    Management

    Conceptual HumanTech-

    nical

    Conceptual

    Con-

    ceptual

    Human

    Human

    Technical

    Technical

    Proportions of Management skills needed at

    Different levels of management

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    Concerned with broad-based, long-

    range decisions that affect the entire

    organization; therefore, conceptual skillis most important at that level

    Top

    Management

    First-Line

    Management

    Focuses basically on her or his group,

    Therefore, the need for conceptual skill is

    at a minimum

    Human Skill

    The need to be able to understand and

    work with people is important at all levels,

    but the first-line managers position placesa premium on human skill requirements

    because of the great number of employee

    interactions required

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    A nurse manager performs thesemanagement functions to deliver

    health care to patients.

    Nurse managers or administrators work at

    all levels to put into practice the concepts,principles and theories of nursingmanagement.

    They manage the organizational environmentto provide a climate optimal to provision of

    nursing care by the clinical nurses.

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    Technical Ski l ls relates to the

    proficiency in performing an activity in the

    correct manner with the right technique.

    Human relat ionsh ip skills pertain to

    dealing with people and how to get along

    with them.

    Conceptual sk i l ls deals with the ability to

    see individual matters as they relate to the

    total picture and to develop creative waysof identifying pertinent factors, responding

    to the big problems and discarding

    irrelevant facts.

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    Another approach in developing managers is

    postulated by Summer in his early work which

    emphasize knowledge, attitude and abilityfactors.

    Know ledge factors refer to ideas, concepts

    or principles that can be expressed and areaccepted because they have logical proofs.

    Att i tud e facto rs relate to those beliefs,

    feelings and values that may be based onemotions and may not be subjected to

    conscious verbalization.

    Abi l ity factors include skills, art, judgment

    Q lifi ti f N i S i

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    Qualification of Nursing Service

    AdministratorsBe a registered nurse in the Philippines

    Have at least two (2) years of experience ingeneral nursing service administrators

    Possess a degree of bachelor of Science in

    Nursing, with at least nine (9) units in managerialand administration course at the graduate level;

    and

    Be a member of good standing of the accredited

    professional organization of nurseIt is provided, however, that a person occupying the position

    of Chief Nurse or Director of Nursing Service shall, in addition

    to the foregoing qualification, possess:

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    Qualification of Nursing Service Administrators

    At least five (5) years of experience in a supervisory or

    managerial position in nursing; and

    A Masters Degree Major in Nursing

    As per Memorandum Circular No. 2000-05,series of

    2000 of the PRC, BON.A new trend in hospital nursing is clinical specialization. Nurses train in

    aspecial field of nursing of their choice. Courses to prepare nurse

    desiring

    to perfect their clinical opportunities are offered in universities, usually

    at the masters level. These nurses must have the experience required

    before applying for a position as an expert practitioner.

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    Qualification of the Chairperson and Members of the Board

    The Chairperson and Member of the Board shall, at the times of the

    appointment, posses the following requirements.

    o A natural born citizen and resident of the Philippines

    o A member of a good standing of the accredited professional

    organization of nurses

    o A registered nurse and holder of a Master Degree in Nursing,

    education or other allied medical profession conferred by a college

    or university duly recognize by the government. Provided , that the

    majority of the Member of the Board shall be holder of a masters

    degree in nursing: Provided, further That the Chairperson shall be a

    holder of a masters degree in nursing.

    o Must have at least ten (10) years of continuous practice of the

    profession prior to appointment. Provided, however. That the lastfive (5) years of which shall be in the Philippines.

    o Must not have been convicted of any offense involving moral

    turpitude.

    o Membership to the Board shall represent the three areas of nursing,

    namely, nursing education, nurisng service and community health.

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    Qualification of the Faculty and the Dean of the College of Nursing

    A member of the faculty in a college of nursing teaching professional courses

    must:

    Be a registered Nurse in the Philippines

    Have at least one 1) year of clinical nursing practice in a field of

    specialization

    Be a member of good standing in the accredited professional

    organization of nurses and

    Be a holder of a masters degree in nursing education or other alliedmedical and health sciences conferred by a college or university duly

    recognized by the Government of the RP.

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    Qualification of the Faculty and the Dean of the College of Nursing

    The career ladder in nursing education starts with a Clinical Instructors

    position up to the Dean of a College of Nursing. A dean in a College of

    Nursing should possess;

    Masters Degree in Nursing

    Must have at least five 5) years of experience in teaching and

    supervision.

    Those teaching in Graduate Programs for nurses must possess post-Masters

    Degree or Doctoral Degree in Nursing.

    Prior to promotion or holding of managerial positions, nurses who have the

    potential to become administrators are asked to participate in

    managerial staff development program. The organization then will have

    a ready pool of managers who are academically and locally trained to

    assume managerial roles.

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    Who Needs Nursing Management

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    All types of health-care organizations,

    including nursing homes, hospitals, home

    health-care agencies, ambulatory care

    centers, student infirmaries, and many

    others, need nursing management.

    Even the nurse working with one client andfamily needs management knowledge and

    skills to help people work together to

    accomplish a common goal.

    A primary nurse working with several

    clients prioritizes their care to assist time to

    improve health or, sometimes, peaceful

    death.

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    THE MANAGEMENT PROCESS

    CONTROLLINGassessing/regulating performance

    DIRECTING

    actuating efforts to accomplish goals

    ORGANIZINGestablishing formal authority

    PLANNINGthinking ahead, making projections to achieve

    desired results

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    TopManagement

    Middle

    Management

    First-LineManagement

    P O D S C

    P

    P

    O

    O

    D

    D S

    S

    C

    C

    P - Planning

    O - Organizing

    Amount of Emphasis on Management Function

    D - Directing

    C - Controlling

    S - Staffing

    Universality of Management

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    Scenario:

    A nurse

    manager spent part of the day working on the budget

    (Planning) , meet with the staff about changing the patient care

    management delivery system from primary care to team nursing

    (Organizing), altered the staffing policy to include 12- hour shifts

    (staffing), held a meeting to resolve a conflict between nurses and

    physicians (Directing), and gave an employee a job performance

    evaluation (Controlling).

    Not only would the nurse-manager be performing all phases of the

    management process, but each function has a planning,

    implementing, and controlling phase.