leadership pm kp

7/23/2019 Leadership Pm Kp

http://slidepdf.com/reader/full/leadership-pm-kp 1/67

Highly Capable IndividualMake productive contributions through talent,

Knowledge, skills, good work habits

Contributing Team MemberContributes individual capabilities to the achievement of

Group obectives and works effectively with other in! group setting

Competent Manager"rgani#es people and resources toward the

$ffective and efficient pursuit of predetermined

obective

$ffective %eaderCataly#es commitment to and vigorous

&ursuit of a clear and compelling vision,

'timulating higher performance standards

%evel ( $)ecutive*uilds enduring greatness through a

&arado)ical blend of personal humility and&rofessional will

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

LEVEL 5

Source: Jim Collins, Good to Great, 2001

Reinventing leadership in patient safety

GEMBA LEADERSHIP BASED :

• TOTAL QUALITY MANGEMENT• JUST IN TIME SERVICES• TOTAL PRODUCTIVE MAINTANACE• POLICY DEPLOYMENT• SUGESTION SYSTEM• SMALL GROUP ACTIVITY



Expose E! vs PM"P



THE ONES WHO CANSEE THE FUTURE

.. CAN SEE THEIR GLORY

Rully RoesliDEWAN PERTIMBANGAN MEDIK



future hospital goal

P R O S E S

I N P U T

O U T P U

T

reso#r$e

Competitiveadvantage

%o defe$ts& dilly& a$$ident&

e'issions

%o defe$ts& %o a$$ident&

&%o Har'& %o e'issions

Current

uture

P!t"ent #!$et%

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*r+$e#"+n!)"#,

eticomedicolegal

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R+)e ,+-e)

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/e!)t.% 0+r *!)'e

N+ .!r,

Eie!y

Thrusted

Credible

Being human



CEO/CMO



(AL)E BASED HEAL*H ARE

(AL)E + HEAL*H ARE !)*!ME ,

*!*AL !S* I% -)LL .LE !- ARE

NILAI MANFAAT AALA! "#TC"M$ LA%ANAN%G I&ASA'AN (ASI$N #NT#' S$TIA( &#(IA! )IA%

%G I'$L#A&'AN ( (&"S$S ($LA%ANAN



Good to GreatKnowing is not enough We must appl

Willing is not enough We must do



Secrets toro!resses". Leadershi#$. E%ida&ce ' Sho( the e%ida&ce )

rele%a&ce *ho( HH (ill be&e+t ,or#atie&ts- sta- hos#ital /a&a!e/e&t) Co//u&it0

1. Lo%e ' Re2i&s#ired %alue a&d ado#tio&

o, &e( role i& #ro/oti&! #atie&thealth3. Collaboratio& ' Set a !oal share it (ith

HH &et(or45. Tools ) Trai&i&! ' 6oi& (ith HH

Net(or4



:u;; ,ro/ Hos#ital * HS ) H <

its &ot true". We do&=t ha%e a&0 ti/e

$. Wor4,orce Shorta!e1. No e>tra :ud!et3. THAT=S NOT OUR

:USINESS

Perl#as /a0asan vs %arro0 vie0



Pen"n!t!n

!#e)""t!#-!n,utu

*en-"-"!n

"e'is1inanPM"S dan

"ea'anan

Pe'erintah

dan

Pe'2ang#na

n Perdesaan

Pen"n!t!n

!#e")"t!# -!n

u!)"t!#

)!%!n!n

e#e.!t!n

In$r!#trutur&

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!"r !ru

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/"-u* -!n

een'!n!!

n

Pengelolaan

Seni&B#daya

0isata serta

1epe'#daan

dan olahraga

"etahanan

1el#arga dan

1epend#d#1a

n

"? Co//o& Goals

//o& Goals R6@ TAHUN $?"12 $?"B



19 ROGRA@ AN EGIATAN UNGGULAN ROINSI 6AWA :ARAT*S Guber&ur No. ??5De#.77.Or!D$?"3

Asisten Pe'erintahan&H#1#' dan HAM

Assisten Pere1ono'ian dan Pe'2ang#nan Assisten "ese3ahteranRa1yat

Assisten Ad'inistrasi

1 In$r!#trutur De#!

-!n Per-e#!!n

2 Re.! 166 r"uRu,!. R!%!t,"#"n

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4 Men"n!t!nu!)"t!# )!*+r!n*en%e)en!r!!n*e,er"nt!.!n-!er!. 7LPPD8

1 166666

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3 +ntr"u#" #ur*)u# 16 :ut! t+n er!#7n!#"+n!)8

4 Pene)+)!!n :!r"n!n"r"!#" ter*!-u

5 De#t"n!#" 0"#!t!-un"!

; Pene,!n!n!0!#!n "n-u#tr",!nu$!tur

< et!.!n!n *!n!n7n!#"+n!)8

= Pe,!nun!n TOL-!n :!)!n )"nt!# 'e*!t

> Pe,!nun!n!n-!r!"ntern!#"+n!) ert!:!t"7?IJ? ert!:!t" -!n Aer+'"t% ert!:!t"8

16 Pen!n!n!n )",!.

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11 Pen!n!n!n !n:"r'")eun'!n -" +t!!n-un -!n +t!e!#"

12 Pene)+)!!nTer"nter!#" DASC"t!ru,@ DASC")"0un -!nnDASC",!nu

13 Per0u:u-!n!0!#!n )"n-un 45 7:!!r GreenPr+&en'e8

14 TPPAS Le+N!n! -"!?!n-un -!TPPAS n!,+ -"! ?++r

15 e,!n-"r"!n ener"*er-e#!!n

1; S!n"t!#" )"nun!n!B+t!

1< R!#"+ E)etr"$"!#"

Ru,!.1= Pen%e)e#!"!n

D!, ! S+#"!) -!n

1 Se+)!. Gr!t"#

SDBSLTPBSLTA2 ?e!#"#0! *en-"-"!nuntu *e,u-!@ten!! ,e-"#@e)u!r! !t)"ter*re#t!#" -!n uru

3 2 :ut! #er!*!nten!! er:!

4 Pe,!nun!ne)!n!n +)!.r!!-" !B+t!

5 Pe,!nun!n *u#!t#en" -!n u-!%!

; Penur!n!ne,"#"n!n

< Pener!*!n :!,"n!ee.!t!n N#!"+n!)7JN8

= Pe,!nun!nM!#:"- M+nu,ent!) :!0! ?!r!t -" 50")!%!.

> Pe,!nun!nVenue# -!n*e)!#!n!!n PONI

16 Pe,!nun!n!,*u# ?!ruPeruru!n t"n" -")u!r -+,"#")" 7PDD8 -"J!0! ?!r!t

11 Pe,!nun!nRu!n e)!# ?!ru

12 Pe,!n un!n

1 M+-ern"#!#" t!t!

e)+)! *e,er"nt!.!nPr+*"n#" J!0! ?!r!t2 Me,*ert!.!n!n

*re-"!t 9!:!r T!n*!*ene'u!)"!n 79TP8@-!n ,en"n!t!nu!)"t!# L!*+r!n Aunt!")"t!# "ner:!"n#t!n#" Pe,er"nt!.7LAIP8

3 Pe,!nun!n,+n+re) -"Metr+*+)"t!n?!n-un r!%!

Ma1ro vs 'i1ro orientntasi



MBANGUNAN EKONOMI "E#AMA INI MEN$IPTAKAN

ELAS @ENENGAHtara %&&'(%&)&* se+itar ,, -uta ora!g .erga.u!g /e!ga! +elas 0e!e!gha

M"#"n

Rent!n

4 556 ri2# 5789 7 ;87 <<8=

225 r"u 3;6 r"u 464 2>3 =;> ;>1

<>= ri2# ? ;5= ri2# <587 <@86 >98= 9=8=

<26 r"u 11 :ut! 3> 11< =4 2<;

11 :ut! 1@= :ut! 13 5 2= 11=

1@= :ut! 3@; :ut! 63 13 6; 31

<8> 3#ta =87 =85 =85 =86

e)!#

,enen!.

!%!

Pe!geluara!1 +apita2Rp1.ula!

Proporsi Pe!/u/u+234

5u0lahPe!/u/u+

2-uta4%&&' %&)& %&&' %&)&



$ha!ge i! the

la!sape

* Clar4e ua0 "B?s $??"<

)67& %&&)

)689 %&&)



hospitals are still

dangero#s pla$es to 2e if yo#

are si$18 /e $anCt afford

this 1ind of health $are

any'ore8 And 0e sho#ldnCt

pay for it8Karen Davis, PhD

(Professor Health Policy & Mgmt – Johns Hopkins Univ)

Presient, !he "ommon#ealth $%n



ANALISIS OSISI RELATIF A:D OTA *:ERASARAN I@<TAHUN $?"$



ggggggggggg

*he Patient Safety Move'ent $+r

?etter /+#*"t!) Per$+r,!n'e +ut'+,e



/e are the history 'a1ers

Advo$ating vale#s and ideas national strong commitment

Maxi'ied prospherities a'ong sta1edholders /A gro#ps& Learning g


http://slidepdf.com/reader/full/leadership-pm-kp 20/67Speed A$$#ra$y



S*arring + transorming !os-ital (erormance

to.ard ino/acreati/e /alue added

l

t

r

e

Leadershi#

:la/e Free

Trust

Tea/Wor4 Co//it/e&t

Co//u&icatio&



r. Su%aee Good- ro!ra//e Coordi&ator *Health ro/otio&<Health ro/otio& Lecture Series- WHO2SEARO

A--re##"n -eter,"n!nt# +$ .e!)t. t.r+u.

,e-"'!) e-u'!t"+n !n- .+#*"t!) #er&"'e#



:::::::"TRATEGI$ T;INKING MAING VALUE T/E CENTRAL O?JECTIVE

PROMOTING NOVEL APPROAC/ES TO

PROCESS IMPROVEMENT

MAING CONSUMERISM REALLY 9OR

DECENTRALIFING APPROAC/ES TO

PRO?LEM SOLVING

INTEGRATING NE9 APPROAC/ES INTO

ESTA?LIS/ED ORGANIFATION



MEA"URING T;E $O"T$o!sious!ess O< $ARE

C+#t "# t.e ACTUAL EPENCE +$ *!t"ent

'!re@n+t t.e C/ARGES "))e- +r '+))e'te-

C+#t #.+u)- e ,e!#ure- !r+un- t.e *!t"ent C+#t #.+u)- e !re!te- +&er t.e ULL CYCLE

O CARE $+r t.e *!t"ent# ,e-"'!) '+n-"t"+nn+t

$+r -e*!rte,ent #@#er&"'e# +r )"ne "te,#

C+#t -e**en- +n T/E ACTUAL USE O

RESOURCES "n&+)&e- "n ! *!t"ent '!re *r+'e##

7*er#+n!)@$!'")"t"e#@#u**)"er#8



PO#I$= AND DIRE$TION

LI%IAL (AL)EMAPPI%G

/AS*EELIMI%A*I!%

RESPE**! PE!PLE

PRE(E%* -RA)D&AB)SE& A%D

-RA)D)LE%*A*I(I*ES

C)"n"'!) Gu"-e)"ne# !n-

C)"n"'!) P!t.0!%

/+#*"t!)

+r,u)!r"u,?!#e- +nORNAS

P.%'"#"!n#

ee A''ur!'%

M!**"n N+ C+#t +r

C!rr%"n

Me-"'!) Au-"t@,e!#ur"n +ut'+,e#

/+#*"t!) A''re-"t!t"+n

!"Hen !#t++)# $+r",*r+&e,ent

"n QCDPME

U)tr! re#*e't,!n!e,ent !n-!ut+n+,"' !ttr!'t"+n

Me-"'!) #u,,!r% Su**)% '.!"n,!n!e,ent@JIT@ VMI

Att!' t.e*r+'e## n+tt.e *e+*)e t+",*r+&e $)+0

L+n ter, *!rtner#."*t.r+u. #.!re-,!n!e,ent#*.")+#+*.%



T;E OUT$OME MEA"URE";IERAR$;=

"o'petensi ter2ai1PP"

*er$apainya stat#s1esehatan tertinggi

A)"r!n )!n'!r -!n e!#0!#te CLINICAL PAT/9AY

Ter'!*!"n%! *r+#e#*en%e,u.!n ter#"n!t

?e!# -e$e t!ret +ut*ut-!n +ut'+,e )!%!n!n

Ter."n-!r" -!r" e!,u.!n@+,*)"!#" !t!u ,en:!-"+n-"#" %!n r+n"



I/e!ti>+asi Waste

D DE-E*S Efforts $a#sed 2y re0or1& s$rap& andin$orrre$t infor'ation

O OVER PRODUCTION Pr+-u't"+n t.!t "# ,+re t.!n nee-e- +re$+re "t "# nee-e-

9 9AITING 9!#te- t",e 0!"t"n $+r t.e ne(t #te* "n !*r+'e##

N NON UTILIFED TALENT Un-erut")"H"n *e+*)e# t!)ent@ #"))# n+0)e-e

T TRANSPORTATION Unne'e##!r% ,+&e,ent# +$ *r+-u't# ,!ter"!)#

I INVENTORY E('e## *r+-u't# !n- ,!ter"!)# n+t e"n*r+'e##e-

M MOTION Unne'e##!r% ,+&e,ent# % *e+*)e7e@0!)"n8

E ETRA PROCESSING M+re 0+r +r .".er u!)"t% t.!n "#reu"re- % t.e 'u#t+,er



EGIATAN ENINGATAN @UTUAN ESELA@ATAN ASIEN

78 Indi1ator M#t# F indi1ator 1linis& Mana3e'en&Sasaran 1esela'atan pasien

58 Pela1sanaan progra' "esela'atan Pasien F I"P&Mana3e'en Resi1o "lini1& -MEA

<8 Indi1ator "lini1 pelayanan Medis

8 A#dit "linis Pelayanan Medis

68 lini$al Path0ay

>8 Pendidi1an dan pelatihan PM"P

;8 "egiatan #ality ha'pion

@8 Pen$egahan dan Pengendalian Infe1si

98 A1reditasi RS

7=8 Monitoring i'ple'entasi IS! 9==7



-tra&s&atio&al d0&a/ic-local(ith !lobal taste-throu!h

co/#arati%e ad%a&ta!e

P e r t i ' 2 a n g a n R e d # 1

s i B i a y a T"n"

T"n"Ren-!.

Perti'2angan *ing1at Responsif Lo1alFDesentralisasi de1at1an 1lien

Strategi Internasional

$)+Im dan%isensi

Contoh• Med devices

effectivity

'tandarisasi$conomies of scaleCross+cultural learning

Contoh•&'" manaerial•&'" klinikal

•&atient networks

Strategi Global

Strategi Multi Domestik

Kearifan lokalranchise, oint

ventures,subsidiaries

Contoh-TC!Mdalam yankes&engendalian risks

Strategi TransNasional

&ertukaran sumberdaya$conomies of scaleCross+cultural learning

Contoh-.ar Global /ankes

IA

" M I R E ! M E

% D A * I ! %



58 Progra' "esela'atan PasienPenerapan ; lang1ah 'en#3# 1esela'atan

Pasien R#'ah Sa1it& 'elip#ti:

K ?!nun e#!-!r!n !!n n")!" e#e)!,!t!n P!#"en

K P",*"n -!n -uun #t!$ !n-!

K Inter!#"!n !t"&"t!# *ene)+)!!n re#"+

K e,!n!n #"#te, *e)!*+r!n

K L"!t!n -!n er+,un"!#" -en!n *!#"en

K ?e)!:!r -!n er!" *en!)!,!n tent!n

e#e)!,!t!n P!#"enK Ce!. 'e-er! ,e)!)u" ",*)e,ent!#" #%#te,

e#e)!,!t!n P!#"en



"ya0su/i! li!ial health pro0otio! e!tre

Natio!al $oor/i!atio! I!tstitutio! I!/o!esia!

We loo4 ,or(ard to co&ti&ui&! ourFruit,ul collaboratio&

WORING GROUS ) HOSITAL @OELLING

@CHSAFE @OTHERHOO INNITIATI8EGLO:AL GREEN HELTHY [email protected] ) GLO:AL CO@@IT@ENT JAT@CLINICAL GO8ERNANCE ) UNI8ERSAL CO8ERAGE INSUR

LIFESTYLE-HYSICAL ACTI8ITY ) @ENTAL HEALTH



Pela1sanaan Sasaran "esela'atan Pasien&

'elip#ti :

K ete*!t!n "-ent"$"!#" *!#"enK Pen"n!t!n +,un"!#" %!n e$et"$

K Pen"n!t!n e!,!n!n +!t %!n *er)u -"0!#*!-!"

K e*!#t"!n te*!t )+!#"@ te*!t *r+#e-ur@ te*!t *!#"en

+*er!#"K Menur!n" r"#"+ "n$e#" ter!"t *e)!%!n!n

e#e.!t!n

K Penur!n!n r"#"+ *!#"en :!tu.



Mana3e'en Resi1o "lini1

K Pe)!*+r!n In#"-en Sent"ne)@ TD@ NC -!r" ,!#"n ,!#"n un"t

K ?")! ter:!-" "n#"-en *!-! un"t@ ,!! un"t !!n ,e)!*+r e*!-! t",

,utu #e#u!"

K -en!n A)ur er:! Penen-!)"!n et"-!#e#u!"!n Pe)!%!n!n

K Me)!u!n M!tr" A##e#,ent

K Se#u-!. )!*+r!n "n#"-en -"ter",!@ ,!! t", ,utu !!n ,e,u!t

&is5 Matri6 Grading #e#u!" -en!n !#u#n%!

K Re!*"tu)!#" *e)!*+r!n "n#"-en

K Me)!u!n re!*"tu)!#" )!*+r!n "n#"-en untu -")!u!n

*e,!.!#!n er#!,! T", PRS -!n M!n!:e,en

K Pe,!.!#!n )!*+r!n "n#"-en

K Pe,!.!#!n )!*+r!n "n#"-en -")!u!n #e,"nu #!tu !)"-en!n -".!-"r" +)e. *",*"n!n Ru,!. S!"t@ t", PRS #ert! un"t

ter!"t

K T"n-! )!n:ut "n#"-en



1 di4 li i4 l



1. I&di4ator li&i4 ela0a&a&@edis

Perte,u!n -en!n SM

D!)!, ,enet!*!n "n-"!t+r )"n"# ,!! ,!n!:e,en !!n ,en!-!!n

*erte,u!n -en!n etu! SM B *",*"n!n un"t

S+#"!)"#!#" *r+r!, e*!-! SM -!n ,!n!:e,en

Sete)!. "n-"!t+r )"n"# -"tet!*!n ,!! -")!u!n #+#"!)"#!#" tent!n

*enuur!n "n-"!t+r ter#eut e*!-! SM -!n un"t ter!"t

Me,!#u!n -!t!

Un"t ter!"t B t", ,utu ,e,!#u!n -!t! "n-"!t+r )"n"# er-!#!r!n -!r"

re!, ,e-"# *!#"en

Re!*"tu)!#" -!t!

Me)!u!n re!*"tu)!#" -!t! .!#") *e,!nt!u!n #e)!,! #!tu u)!n

Men!n!)"#! -!n ,en%u#un )!*+r!n

Me)!u!n !n!)"#! ter.!-!* .!#") re!*"tu)!#" -!t! #e)!,! 1 t!.un untu

-!*!t ,e)".!t *er!n-"n!n *er#ent!#e *en'!*!"!n t!ret -!n e,u-"!n

,en%u#un )!*+r!n e*!-! *",*"n!n RS

T"n-! )!n:ut

Men%u#un Ren'!n! t"n-! )!n:ut er#!,! etu! SM -!n

,!n!:e,en -!n e,u-"!n ,e)!#!n!!n ren'!n! t"n-! )!n:ut

Natio!al health pro0oti!g i!itiaties i!



Natio!al health pro0oti!g i!itiaties i!hospitals

Issues with cost benefits Health promotion modules Number

1. Smoke-free & smoking cessation Tobacco-free hospital 199

2. Nutrition/Exercise/Body weight management Obesity prevention 1!

". Breastfeeding #other and $aby-%riendly hospital 1&&

'. Diabetes healthcare (iabetes )atient Health )romotion 1*"

*. Kidney disease control

+dialysis prevention,

idney (isease )atient Health)romotion

1"1

. ancer screening /ancer )revention Hospital 21!

&. !cti"e !geing +elderly health promotion0 fall prevention0 palliative care0 barrier-free0 screeninand prevention of N/(s0 etc,

e-%riendly Hospital 12*

. #eneral +with wor3place health promotion, 4HO Health )romotin Hospital 1*"

9. limate hange 5nvironment-friendly Hospital 1&1

* h e

2 i g $

h a l l a n $

e

I H P H n e

t s

KA l l s

t a f f f o

r A l l p a

t i e n t L

"et of 6 olu!tary glo.al N$D targets for %&%, 2W;A



"et of 6 olu!tary glo.al N$D targets for %&%, 2W;A*%&)'4

@= availa2ility& 2asi$

te$hnologies essential

'edi$ines

2*67 premature mortality from ' ma8or N/(s

1!6 7 0 harmful use of alcohol

1!6 7 0 insufficient physical activity

"!6 70 mean inta3e of salt:sodium

"!6 70 tobacco use in persons aed 1*; years

2*6 70 prevalence of raised blood pressure

Halt the rise in diabetes and obesity

*!6 coverae of dru therapy and

counsellin

H)GE /!R" NN

3 A dit li i l



3. Audit li&is ela0a&a&@edis

Penet!*!n T+*"

etu! +,"te Me-" er#!,! T", Mutu ru,!. #!"t ,en!-!!n

r!*!t t!.un!n untu ,enentu!n t+*" !u-"t )"n" er-!#!r!n

,!#u!n -!r" SM Penentu!n t+*" :u! ,e,*er.!t"!n

,!#u!n -!r" D"re#" -!n *".!*".! )!"n

T+*" !u-"t )"n" -"tentu!n er-!#!r!n .!#") re&"e0 ter.!-!*!u-"t )"n"# t!.un 2612 D"tet!*!n er-!#!r!n t+*" -!r" !#u#

ter!n%!@ !#u# #u)"t@ !#u# -en!n "!%!"!%! t"n" -!n !#u#

%!n !n%! ,en",u)!n e)u.!n

Pen%u#un!n In#tru,en Au-"t )"n" T", Mutu ter-"r" -!r" #eur!n

ur!nn%! 3 +r!n D+ter@ Per!0!t -!n Petu!# Re!, Me-"#

An+t! SM ter-"r" -!r" #eur!nur!nn%! 2 +r!n -+ter T",Mutu -!n SM ,en%u#un -+u,en !0!) !u-"t )"n" %!n ter-"r"

-!r"

L!t!r e)!!n

In#tru,en !u-"t r"ter"!@ #t!n-!r@ *ene'u!)"!n@ #u,er -!t!

S!,*e) *enentu!n e#!r #!,*)e@ '!r! *en!,")!n #!,*e) Pen u, u)!n -!t!

Competitive Adventage



Competitive Adventage“TRUSTED CREDIBLE”

GOOD CLINICAL GOVERNANCE

GOOD CORPORATE GOVERNANCE

GOOD NURSING GOVERNANCE

GOOD P/ARMACEUTICAL GOVERNANCE

)$ST N#T&ICI"NAL S$&7IC$S

/IMS SUPPORT GOVERNANCE

S!-* S"ILL BE**ER *HA% HARD/ARE



9. ualit0 Cha/#io&

Men%u#un Pr+*+#!) Pe,entu!n T", Qu!)"t% C.!,*"+n

Men!:u!n S T", Qu!)"t% C.!,*"+n

Pe)!t".!n untu T", Qu!)"t% C.!,*"+n

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