leadership & service delivery
TRANSCRIPT
& SERVICE DELIVERY
By Yetunde Macaulay (August 22, 2015)
A Training on Leadership & Development for APC-Volunteers
Objective
• To help you know what you are going for before taking it.
Points To Discuss
• APC-V Leadership – How does it relate to you?
• What’s Vital.
– Responsibility
– Trustworthiness
John Maxwell
• Leadership is influence
• Law of BUY-IN
– People first of all buy in to the leaders before buying into his message.
– The moment an individual is known not to be trustworthy, his or her ability to lead is compromised.
– That is why a liar cannot be a good leader because he cannot generate true influence.
About APC-V Leadership APC-V VISION
To be the leading national network of active Socio-Political CHANGE-agents, to developing our Nigeria nation where everyone can fulfil their true potential regardless of where they are born.
APC-V MISSION
To contribute to the advancement of the Nigerian communities in line with All Progressive Congress Policies and Principles, and by mobilizing resources and acts as a catalyst for CHANGE to build strong communities, foster civic leadership, promote philanthropy, and create sustainable positive CHANGE in all local communities in Nigeria.
APC-V Values
We embrace these values for ourselves and for the community that we serve:
You first. Our people matter;
Real impact. Sustainable and credible outcomes;
Community-led. We do what is needed;
Nationwide. Working together for the good of humanity.
o build respectful partnerships to foster common understanding, solve problems, and ensure a caring community;
o develop our resources to effectively listen, reflect, and share lessons;
o foster excellence and leadership in individuals and institutions;
o value diversity and equity in all of our actions; and
o demonstrate integrity through accessible, timely, and responsive actions.
APC-V BELIEF/PHILOSOPHY
The All Progressive Congress Volunteers Group operates on the premise that the development of individual character and personality will result in better communities and eventually, a more peaceful and developed Nigerian Nation
APC-V Leadership – How does it relate to you?
Have a Personal Vision
Have a Personal Mission
Know what Your Values Are
Have A Belief
And MOST IMPORTANTLY – WRITE THEM DOWN PLAIN ON PAPER & stick to your wall.
I will advice that you have a personal library.
Responsibility • Duty
– DO: Know and do your duty. Acknowledge and meet your legal and moral obligations.
• Accountability
– DO: Accept responsibility for the consequences of your choices, not only what you do but what you don’t do. Think about consequences on yourself better. Set a good example.
– DON’T: Look the other way when you can make a difference. Make excuses or blame others.
• Pursue Excellence
– DO: Your best. Persevere. Be Prepared. Be Diligent. Work Hard. Make all you do worthy of pride
• Self-Control
– DO: Take charge of your own life. Set realistic goals. Keep positive outlook. Be prudent and self-disciplined with your health, emotions, time, and money. Be rational – act out of reason, not anger, revenge, or fear. Know the difference between what you have a right to do and what is right to do. Be self-reliant – manage your life so you are not dependent on others; pay your own way whenever you can.
Trustworthiness • Integrity
– DO: Stand up for your beliefs. Follow your conscience. Be honorable and upright. Live by your principles no matter what others say. Have the courage to do what is right and try new things even when it is hard, costly or you might fail. Build and guard your reputation and your name.
– DON’T: Do anything you know is wrong. Lose heart if you fail or don’t get what you want.
• Honesty
– DO: Tell the truth, the whole truth and nothing but the truth. Be sincere. Be forthright and candid.
– DON’T: Lie. Cheat. Steal. Be sneaky, tricky, or deceptive
• Reliability
– DO: Keep your promises. Honor your word and commitments. Be dependable. What you are supposed to do – return what you borrow; pay your debts; be on time.
• Loyalty
– DO: Stand by, stick up for, and protect your family, friends, staff/colleagues, and country. Be a good friend. Look out for those who care about you. Keep secrets of those who trust you.
– DON’T: Betray a trust. Let your friends hurt themselves. Do anything that is wrong, even for a friend or just so others will like you. Ask a friend to do anything wrong or spread rumors or gossip that could hurt others.
Take Home Assignment
1. Get A BOOK/NOTE PAD, think out and make a draft of the following Your Personal Vision Your Personal Mission Your Values Your Belief/Philosophy
2. Put what you have written in QUESTION 1 above together and write them clearly in a book.
3. Type what you have written out and stick it to a place where you can see them every day to ponder and remind you of who you are.
Q & A
Thank You Yetunde Macaulay
Lead Consultant, McVision Connect Centre Manager, MyDreamConnect Learning Centre
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