leading 5 generations in the workplace: the generational secret nobody is talking about
TRANSCRIPT
#CCHUC17 | CCHUserConference.com
Leading 5 Generationsin the WorkplaceThe generational secretthat nobody is talking about
Bill Sheridan, CAEOct. 23 and 25, 2017
#CCHUC17 | CCHUserConference.com
bli.cnf.io
#CCHUC17 | CCHUserConference.com
Session No. 1: Oct. 23, 1:20 p.m. Session No. 2: Oct. 25, 8 a.m.
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 4
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 5
“Children love luxury; they have bad
manners, contempt for authority; they
show disrespect for elders and love
chatter in place of exercise. Children are
now tyrants … They no longer rise when
elders enter the room. They contradict
their parents, chatter before company …
and tyrannize their teachers.”
Who said it
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Socrates… as quoted by Plato
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“Nothing in life is to be
feared; it is only to be
understood. Now is the
time to understand
more, so that we may
fear less.”
Marie Curie
Marie Curie
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Leading
5Generations in the Workplace
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 9Marie Curie
Photo from Getty Images
Traditionalists
Born between 1925-45
Dedicated
Pay your dues
Work hard
Respect authority
Age = seniority
Company first
Loyal
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 10Marie Curie
Photo from BoomerCafe.com
Boomers
Born between 1946-64
Anti-government
Challenges authority
“Don’t trust anyone over 30”
Driven
Workaholics
Long hours = self worth
Team-oriented
Focused on quality
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 11Marie Curie
Photo from Clypd.com
Gen Xers
Born between 1965-80
Balance, diversity
Work smarter, not longer
Independent
Informal
Want structure, direction
Skeptical / suspicious
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 12Marie Curie
Photo from Getty Images
Millennials
Born between 1981-95
Ambitious
What’s next?
Multitasking
Tenacious
Entrepreneurial
Digital
Sheltered
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Photo from Getty Images
Gen Z
Born between 1996-2012
Cynical
Private
Entrepreneurial
Multi-taskers
Hyper-aware / savvy
Tech-reliant / always on
Pragmatic
Live in the now
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 14Marie Curie
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 15Marie Curie
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 16Marie Curie
“The way we lead and manage organizations
is going to take on a radical new look over the
next several years.”
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 17Marie Curie
Revolutionary War1775-1783
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Civil War1861-1865
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Great Depression /
World War II
1929-1945
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 20Marie Curie
??????????2020-2030
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 21Marie Curie
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 22Marie Curie
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 23Marie Curie
#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 24Marie Curie
Keys to managing five
generations in the
workplace
1. Understand
individual differences
2. No stereotypes
3. Cross-mentor
4. Collaborate
5. Engage
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Autonomy
Mastery
Purpose
What do people
really want?
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#CCHUC17 | CCHUserConference.com Title of presentation 27
High purpose Low purpose
High passion
Low passion 10th percentile
80th percentile 20th percentile
64th percentile
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Collaboration
Cloud
Infrastructure
Mobile
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#CCHUC17 | CCHUserConference.com Title of presentation 30
“None of this is true.
… (M)illennials are
the first cohort in
American history to
enjoy lower living
standards than their
parents. Not buying
napkins is a pretty
painless way to save
money.”
New Republic
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Questions?
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#CCHUC17 | CCHUserConference.com Leading Five Generations in the Workplace 33Marie Curie
Books These are among the resources that were discussed during
the our “Future-Ready CPA” programs.
The Future of the Professions: How
Technology Will Transform the Work of
Human Experts
By Richard and Daniel Susskind
www.susskind.com
When Millennials Take Over: Preparing
for the Ridiculously Optimistic Future of
Business
By Jamie Notter and Maddie Grant
bit.ly/2h7IDge
Flash Foresight: How To See The
Invisible And Do The Impossible
By Daniel Burrus
bit.ly/1SOn7FG
The Power of Moments: Why Certain
Experiences Have Extraordinary Impact
By Chip Heath and Dan Heath
heathbrothers.com/the-power-of-moments/
The Industries Of The Future
By Alec Ross
bit.ly/2fP8cnU
Thank You For Being Late: An
Optimist’s Guide to Thriving in the Age
of Accelerations
By Thomas Friedman
bit.ly/2hag0Rg
#CCHUC17 | CCHUserConference.com Leading Five Generations in the Workplace 34Marie Curie
Whitepapers These are among the resources discussed
during the our “Future-Ready CPA” programs.
What SMBs Want From Their
Accountant
From The Sleeter Group
bit.ly/2fCsvkc
Welcome to the Fast Future
From CPA.com
bit.ly/2gdHlBj
The Future of Employment: How Susceptible
Are Jobs To Computerization?
By Carl Benedikt Frey and Michael Osborne
bit.ly/1kre5T6
CPA Horizons 2025
From the American Institute
of CPAs
bit.ly/1UEN1x2
Innovation Killers: How Financial Tools
Destroy Your Capacity To Do New Things
By Clayton Christensen, Stephen P.
Kaufman, and Willy Shih
bit.ly/1JtBxfG
Ready-Now Leaders: Meeting
Tomorrow’s Business Challenges
From DDI
bit.ly/V05HQ6
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Contect with
me MACPA’s blog: CPASuccess.com
Facebook.com/BillSheridan
LinkedIn.com/in/BillDSheridan
Twitter.com/BillSheridan
YouTube.com/BillSheridan
SlideShare.net/BillSheridan
Instagram: BDSheridan
Download these slides:
Slideshare.net/BillSheridan
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Leading 5 Generationsin the WorkplaceThe generational secretthat nobody is talking about
Bill Sheridan, CAEOct. 23 and 25, 2017