leading and managing in the new world of work
TRANSCRIPT
© Ian Berry All rights reserved worldwide
Leadership and
Management in The New
World of Work with Ian Berry
November 2015
© Ian Berry All rights reserved worldwide
Today’s
focus
EssencePurpose#1 roleChangeStrategy
ExecutionCulture
What I say today is not as important as,
What you hear yourself, and then
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Do your work
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Common misconception: A "quantum leap" does not
mean a big jump, even though many people use it that way. In fact, it's an infinitesimally small change, but the key is that it's a direct jump from
to
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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© Ian Berry All rights reserved worldwide
The Essence of Leadership & Management
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© Ian Berry All rights reserved worldwide
One does not ‘manage’ people.The task is to lead people.
Management isthe practice of making
it simple for peopleto bring everything remarkable
that they areto everything they do.
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© Ian Berry All rights reserved worldwide
500 billion
500
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To be who we are,and to become all that we’re capable of becoming, is the only purpose in life.
Management =PPPPSThe key question to answer is:Does this mean it’s simple for people to bring their very best to their work every day?
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© Ian Berry All rights reserved worldwide
The standardyou walk pastis the standard
you accept.
Management faltersand usually badly
without leadership.
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Leadership isthe art of inspiring people
to bring everything remarkablethat they are
to everything they do.
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© Ian Berry All rights reserved worldwide
Leadershipincreases momentum
Managementmaintains momentum
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Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Leadership Purpose
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The mantra is more is better,and the edict is more with less.
Essentialism is one of my favourite books.
a central theme of the book isLess but better.
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Less but better is the underpinning philosophy of my work with clients:
leaders doing less, yet achieving better business results, while living a vital and
fulfilling personal life.
A key to living this dream is Creating more leaders.
Leadership is not defined by the exercise of power but by the capacity to increase the sense of power among those led.
The most essential work of the leader is to create more leaders.
Mary Parker Follett in ‘The Creative Experience’, 1924.
Imagine more
people leading!
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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The number one role of leadership
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© Ian Berry All rights reserved worldwide
Enhancing their gifts
In this great book authors Bill Conaty and Ram Charan state:
Talent will be the big differentiator between companies that succeed and those that don’t.
Talent masters understand the subtletiesthat differentiate people.
The enlightened CEO recognizes that his top priority for the future is building and deploying the talent that will get it there.
Two more essential books
All the exercises in Finding Your Element recommended
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© Ian Berry All rights reserved worldwide
© Ian Berry All rights reserved worldwide
Maestro of gift/talent enhancement
mastery of seeing people as they can be rather than as they are and helping them bring their best to their work.
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If we see man as he is,he can only get worse.
If we see man as he could be,he can only get better.
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There is a vitality, a life force, an energy, a quickening, that is translated through you into action, and because there is only one of you in all of time, this expression is unique.
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People don’t care how much you know until they know how much you care.
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FoundationRole
IntentionRole
PivotalRole
FocusRole
AuthenticityRole
TractionRole
MaverickThinker
Maestro ofgift/talent
enhancement
Mentor for themotivated/disruptor for the
demotivated
Magnifierof
Magnificence
Connoisseurof Candor
Story-sharerof
Significance
Exemplarof
Execution
CredibilityRole
PurposeRole
DisruptiveInfluenceFor Good
A keycharacter trait of
change championsis thinking like
mavericks.
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Mavericks - rebels, radicals, dissenters, disrupters, heretics, non-conformists, contrarians,
the label doesn’t matter,think differently.
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© Ian Berry All rights reserved worldwide
Mentor for the motivatedand Disrupter for the demotivated
continually preventing and removing barriers in the way of optimum performance and letting people loose within agreed boundaries.
mastery of accountability conversations.
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Magnifier of magnificence
Continually catching people doing things right and doing the right thing.
Mastery of appreciation conversations.
Co-creating a culture where people feel valued, fulfilled, and loved.
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Connoisseur of Candor
Saying what you mean;Meaning what you say;Speaking up - Speaking out; Being vulnerable by naming elephants in the room.
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Storyteller of Significance
Inspirational sharing of stories other people feel themselves in about what is and what could be and how to go there.
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Exemplar of Execution
Knowing and owning your piece of the quilt map and achieving it.
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Disruptive influence for good
Being willing and able to disrupt the status quo when same is no longer serving and change what’s normal,for the good of people and our planet.
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Change
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Everything we know about change
has changed -except one thing.
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How we feel as human beings
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If we’re not sure,we stay with the status quo.
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If we feel change couldmake us feel worse -we resist,or run the other way.
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When we feel change will help us to feel better -we embrace it.
The good news is:
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There’s a challenge we must overcometo ensure this good news
works for us.
We can not solve our problems with the same level of thinking that created them.
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We live in times ofunprecedented change
The key to thriving hasn’t changed!
The best way that I know of to overcome this challenge
is to enact the science of quantum leaps.
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Here
There
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© Ian Berry All rights reserved worldwide
Two things are infinite:the universe and human stupidity; and I’m not sure about the universe.
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Here
There
Stress is causedby being here
and wanting to be there.Eckhart Tolle
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My clients are the 1 in 100 who believe that
All change ispersonal first.
Relationship changeis second.
Organisational change isa distant third.
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The 99 when they talk about changewhat they really mean iseveryone else changing
and not them.
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We keep bringingin mechanics, when what we need is gardeners.
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The Law ofthe Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
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The Law ofthe Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
ChangeYourself
Intention
Feelings
Thoughts
Actions
Outcomes
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The Law ofthe Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
ChangeYourself
Intention
Feelings
Thoughts
Actions
Outcomes
Change YourRelationships
Contact
Connection
Common-ground
Commitment
Continuity
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The Law ofthe Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
ChangeYourself
Intention
Feelings
Thoughts
Actions
Outcomes
Change YourRelationships
Contact
Connection
Common-ground
Commitment
Continuity
Change YourOrganisation
Maverick thinking
Gift enhancement
Shared-view
Quilt conversations
Better results
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If change is happeningon the outside fasterthan on the inside -the end is in sight.
2) People aren't being fullypresent in the moment.
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1) Change isn't being embraced in a human way.
The 4 faces of change fatigue
4) We've overcomplicated pretty much everything.
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3) People are being snared by subtle traps.
opinion overload, sea of sameness, and media mania are the big 3.
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If it is to be,it’s up to me.
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Whatneverchanges?
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Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Shared-view
Yours Ours Mine
The three worlds and the immense power
of shared view
Real leaders don’t compromise. They do co-promise
© Ian Berry 1990-2009
© Ian Berry All rights reserved worldwide
where you're going (possibility)
how you will get there (strategy)
who will do what and when (execution)
how you will know you’re on track(milestones and lead measures)
why you're going there (purpose)
where you are (reality)
The significant seven of shared-viewhow you will behave along the way (culture and values)
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Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Strategy
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Strategy islike a compass
Execution is like a
quilt map(every employee
must have their piece)
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Ernest Hemingwaybelieved the following were
6 of the best words he ever wrote!
For sale:Baby shoes,Never worn.
Who are You?
Could you tellthe story of you
in six words?
Building on Hemingway’s wordsLeaders Cafe Founder Kwai Yu
asked these questions on LinkedIn
www.leaderscafe.co.uk
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Kwai received some extraordinary responsesand got me thinking
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Could you describe your strategy in 6 words?
Here’s mine
Rolls-royce referralslead to
rolls-royce buyers
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Imagine what would be possibleif you asked any of your employees
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What is the our strategy for growth?And they could give a succinct answer!
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Could you describe your strategy in 6 words?
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Execution
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Execution
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Without strategy, execution is aimless.
Without execution, strategy is useless.
Morris Chang, CEO of TSMC
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Execution
PPP’s
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Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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Conversations
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Here’s the first of 45 such conversations that I teach my clients
Ask how’s things going?
+ responseAsk How does that make you feel? (silence)Respond Great, Brilliant or whatever is appropriateThen ask, Any other areas I can help you with? (silence)
- response
Ask What happened? (silence)Then Ask What do you need to do to get back on track? (silence) Then Ask Is there anything I can do to help you? (silence) Then Ask Anything else? (silence)
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Culture
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What it means to be human here.
(‘Here’ being wherever you are referring to when talking about a culture.)
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Humanto
Human
Not B2B or B2C, rather H2H
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People don’t want to be appraised,they want
to be appreciated.
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Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?
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© Ian Berry All rights reserved worldwide
Action
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Innovation
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Normal Status quo
Problem causesdip in
performance
Problem solvedPerformance
back to normal!
Opportunity takento innovate andmove to a new
level of performanceQuantum leap/s
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Do or do not,there is no try.
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If opportunity doesn’t knock,build a door.
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Knowing who/what I can influence/
impact/inspire.Letting go the rest!
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© Ian Berry All rights reserved worldwide
Here
There
Where are you?Where do you want to be?
What quantum leapswill you take?