leading for the winning mind

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Leading for the Leading for the Winning Mind Winning Mind Dave Smith Dave Smith [email protected] [email protected]

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Page 1: Leading for the winning mind

Leading for the Winning Leading for the Winning MindMind

Dave SmithDave [email protected]@gmail.com

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Listen SelfishlyListen Selfishly

What does this mean to What does this mean to me?me?

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What’s the Secret to What’s the Secret to Effective Organizations?Effective Organizations?

Focus onFocus onMission Mission

& & PeoplePeople

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Survey SaysSurvey SaysSurvey SaysSurvey Says

NameName

Position / ResponsibilitiesPosition / Responsibilities

StrengthsStrengths

WeaknessesWeaknesses

Page 5: Leading for the winning mind

Two Reasons Two Reasons for Failurefor Failure

1.1. System FlawsSystem Flaws

2.2. Leadership FlawsLeadership Flaws

Page 6: Leading for the winning mind

Defining Dysfunctional BehaviorDefining Dysfunctional BehaviorDefining Dysfunctional BehaviorDefining Dysfunctional Behavior

The road to success is often The road to success is often difficult to identify but…difficult to identify but…

… … the road to failure is easy to the road to failure is easy to recognize. recognize.

The road to success is often The road to success is often difficult to identify but…difficult to identify but…

… … the road to failure is easy to the road to failure is easy to recognize. recognize.

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10 Things That Will10 Things That Will Guarantee Failure Guarantee Failure

in Your in Your OrganizationOrganization

10 Things That Will10 Things That Will Guarantee Failure Guarantee Failure

in Your in Your OrganizationOrganization

Page 8: Leading for the winning mind

10 Ways to Guarantee Failure10 Ways to Guarantee Failure

1. Lose trust of each other1. Lose trust of each other

2. Failure to communicate2. Failure to communicate

3. Misuse of resources3. Misuse of resources

4. Take no risks4. Take no risks

5. Focus on the negative5. Focus on the negative

Page 9: Leading for the winning mind

10 Ways to Guarantee Failure10 Ways to Guarantee Failure

6.6. Contempt (Disrespect) for othersContempt (Disrespect) for others

7.7. Lose sight of the Mission (Vision)Lose sight of the Mission (Vision)

8.8. MicromanagementMicromanagement

9.9. Avoid conflictsAvoid conflicts

       - Fight fair       - Fight fair       - Don't personalize       - Don't personalize       - Stick to current issue       - Stick to current issue

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10 Ways to Guarantee Failure10 Ways to Guarantee Failure

10. Don't have fun10. Don't have fun

Others that made the listOthers that made the list

11. Failure to provide resources11. Failure to provide resources

12. Unwillingness to change12. Unwillingness to change

13. Failure to deal with customers (13. Failure to deal with customers (internal / externalinternal / external))

14. Failure to define roles14. Failure to define roles

15. Failure to stay flexible15. Failure to stay flexible

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1. System Flaws1. System Flaws

A.A. MissionMission

Unclear, confusedUnclear, confused

Undefined roles/responsibilitiesUndefined roles/responsibilities

Forgotten Forgotten

Overly ambitiousOverly ambitious

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1. System Flaws1. System Flaws

A.A. MissionMission

Unclear, confusedUnclear, confused

Undefined roles/responsibilitiesUndefined roles/responsibilities

Forgotten Forgotten

Overly ambitiousOverly ambitious

B.B. Lack of AccountabilityLack of Accountability

C.C. Silos (vertical & lateral) Silos (vertical & lateral)

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The Problem with SystemsThe Problem with Systems

Systems develop their own goal Systems develop their own goal

the instant they come into beingthe instant they come into being

Intra-system goals become the Intra-system goals become the

prioritypriority

Complex and rigid systems are Complex and rigid systems are

normally failingnormally failing

Loose systems last longer and Loose systems last longer and

work better!work better!

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2. Leadership Flaws2. Leadership Flaws

Fails to Create and Nurture the Fails to Create and Nurture the Proper Proper “Climate”“Climate”

Poor Communication SkillsPoor Communication Skills

Failure to Define RolesFailure to Define Roles

Ignores TalentIgnores Talent

Micro-managesMicro-manages

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Deputy Kyle Dinkheller, 22Deputy Kyle Dinkheller, 22Deputy Kyle Dinkheller, 22Deputy Kyle Dinkheller, 22

January 12, 1998 - Laurens CO, GAJanuary 12, 1998 - Laurens CO, GA

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What Happened?What Happened?

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Did His Organization Did His Organization Fail Him?Fail Him?

Did His Organization Did His Organization Fail Him?Fail Him?

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YouYou What are your priorities?What are your priorities? Your careerYour career The Mission of the organizationThe Mission of the organization The people who work for youThe people who work for you

What would those who work for What would those who work for you say about your priorities?you say about your priorities?

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Make changes, shake things Make changes, shake things up, question, think outside the up, question, think outside the proverbial box, partner with proverbial box, partner with line, be the bond between line line, be the bond between line and admin.and admin.

My favorite question;My favorite question; “Why are “Why are we doing this?”we doing this?”

The organizational system and The organizational system and the the Monkey MindMonkey Mind..

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Part I.Part I. The Common The Common

Denominators of Denominators of Successful Successful

OrganizationsOrganizationsWhat do successful What do successful

leaders and leaders and organizations have in organizations have in

common?common?

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I.I. Leadership is not Left to ChanceLeadership is not Left to Chance

II.II. Communal SpiritCommunal Spirit

III.III. A Synergistic System (Team)A Synergistic System (Team)

IV.IV. Talent is the KeyTalent is the Key

V.V. Mission Mission

VI.VI. The Human FactorThe Human Factor

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I.I.Leadership is not Leadership is not

Left to ChanceLeft to Chance

Effective Leaders Effective Leaders Actually Work at Actually Work at

Their CraftTheir Craft

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II. II. Communal SpiritCommunal SpiritCommunal SpiritCommunal Spirit - How long - How long

employees stay and how productive employees stay and how productive they are is determined by the they are is determined by the

relationship with their relationship with their immediate immediate supervisorssupervisors and the climate they are and the climate they are

exposed to on a daily basis.exposed to on a daily basis.

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In the book, In the book, First Break All the First Break All the RulesRules, the authors conclude , the authors conclude that that “No matter what your “No matter what your business the only way to business the only way to generate enduring profits is to generate enduring profits is to begin by building the kind of begin by building the kind of work environment that attracts, work environment that attracts, focuses, and keeps talented focuses, and keeps talented employees.”employees.”

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First, Break All the RulesFirst, Break All the Rules

http://www.slideshare.net/alexhttp://www.slideshare.net/alexgrech/first-break-all-the-rules-grech/first-break-all-the-rules-14812561481256

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TheThe #1 Goal, everyday, #1 Goal, everyday, of all of all supervisors, managers, and leaders in supervisors, managers, and leaders in any organization anywhere should be any organization anywhere should be

to; to;

Create an Atmosphere ofCreate an Atmosphere of

TRUSTTRUST

TRUST is the backbone of any relationship!!!!TRUST is the backbone of any relationship!!!!

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Technological advances - only tools

People are the engine and heart of People are the engine and heart of any organization any organization ((cliché - alertcliché - alert))

+65% of people leaving a job are +65% of people leaving a job are really leaving really leaving their managers’their managers’

Cost of losing experienced officer?Cost of losing experienced officer?

-1 ½ times the annual salary and good -1 ½ times the annual salary and good will in and out of organizationwill in and out of organization

Counterproductive if not “satisfied”Counterproductive if not “satisfied”

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The Adam-Henry TestThe Adam-Henry TestThe Adam-Henry TestThe Adam-Henry Test

Self-EvaluationSelf-Evaluation

We Are All LeadersWe Are All Leaders

Self-EvaluationSelf-Evaluation

We Are All LeadersWe Are All Leaders

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Self TestSelf Test

http://http://electricpulp.com/guykawasaki/electricpulp.com/guykawasaki/arsearse

//

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““AH”AH” Test #1 Test #1““AH”AH” Test #1 Test #1

After talking to the alleged After talking to the alleged adam henryadam henry, does the “target” , does the “target” feel oppressed, humiliated, de-feel oppressed, humiliated, de-energized, or belittled by the energized, or belittled by the person? In particular, does the person? In particular, does the target feel worse about him or target feel worse about him or herself?herself?

After talking to the alleged After talking to the alleged adam henryadam henry, does the “target” , does the “target” feel oppressed, humiliated, de-feel oppressed, humiliated, de-energized, or belittled by the energized, or belittled by the person? In particular, does the person? In particular, does the target feel worse about him or target feel worse about him or herself?herself?

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““AH” Test #2AH” Test #2““AH” Test #2AH” Test #2

Does the alleged Does the alleged adam henryadam henry aim his or her venom at people aim his or her venom at people who are who are less powerfulless powerful rather rather than at those people who are than at those people who are more powerfulmore powerful??

Does the alleged Does the alleged adam henryadam henry aim his or her venom at people aim his or her venom at people who are who are less powerfulless powerful rather rather than at those people who are than at those people who are more powerfulmore powerful??

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Good Boss Good Boss Bad BossBad Boss

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http://http://www.slideshare.net/Rypple/gwww.slideshare.net/Rypple/goodood

-boss-bad-boss-boss-bad-boss

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III. III. A Synergetic SystemA Synergetic System

(Effective Teams)(Effective Teams)

The Combined Effort is The Combined Effort is Greater than its PartsGreater than its Parts

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CEOs/ChiefsCEOs/Chiefs Establish and articulate the overall Establish and articulate the overall

MissionMission Exceptional communication skillsExceptional communication skills

ManagementManagement Establish strategiesEstablish strategies CommunicateCommunicate goals & objectives goals & objectives

Managers/CommandManagers/Command Ensure strategies are carried outEnsure strategies are carried out Recognize and manage talentRecognize and manage talent Communication and patience Communication and patience

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Supervisors/SergeantsSupervisors/Sergeants Are the Coaches of performanceAre the Coaches of performanceInsure the performance of the Insure the performance of the

subordinates matches the goals subordinates matches the goals and expectations of the and expectations of the organizationorganization

Leaders ?Leaders ?

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The Silo TheoryThe Silo Theory

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http://lib.nu.edu.sa/uploads/m1/53.pdfhttp://lib.nu.edu.sa/uploads/m1/53.pdf

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Team ConceptTeam Concept

Allows for individual Allows for individual achievement and utilization of achievement and utilization of unique skills and interests unique skills and interests while accomplishing the while accomplishing the MissionMission

Sink or Swim togetherSink or Swim together

The Unit itselfThe Unit itself

Team LeadersTeam Leaders

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Team Leader Level Team Leader Level CommunicationCommunication

IfIf a decision by one unit will effect another, a decision by one unit will effect another, it must be brought to the attention of the it must be brought to the attention of the other unit’s team leader (manager) other unit’s team leader (manager) immediatelyimmediately

Discuss reasonDiscuss reason

Must be designed with the Mission in mindMust be designed with the Mission in mind

Be on the same page when it is Be on the same page when it is implementedimplemented

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The 5 dysfunctions of a team ManagementThe 5 dysfunctions of a team Management Presentation Presentation

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IV. IV. Talent is the KeyTalent is the Key

Recognizing and Utilizing Talent Recognizing and Utilizing Talent Within the Within the TEAMTEAM Concept Concept

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““A true leader is the one A true leader is the one who has sense enough to who has sense enough to pick good men to do what pick good men to do what he wants done, and self-he wants done, and self-restraint to keep from restraint to keep from meddling with them while meddling with them while they do it.”they do it.”

TheodoreTheodore RooseveltRoosevelt

““A true leader is the one A true leader is the one who has sense enough to who has sense enough to pick good men to do what pick good men to do what he wants done, and self-he wants done, and self-restraint to keep from restraint to keep from meddling with them while meddling with them while they do it.”they do it.”

TheodoreTheodore RooseveltRoosevelt

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V. Mission, Goals & V. Mission, Goals & Objectives, and PurposeObjectives, and Purpose

MissionMission, , purposepurpose, , goalsgoals & & objectivesobjectives,, are are absolutely absolutely

essentialessential for the individuals for the individuals and the work force as a and the work force as a

whole.whole.

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WithoutWithout a Mission, Purpose, and a Mission, Purpose, and

Direction, Direction, performance is left to performance is left to

chancechance!!

The Purpose and Mission of an The Purpose and Mission of an

organization must be translated organization must be translated

into Objectives. into Objectives.

There must be acceptance & There must be acceptance &

buy-in. buy-in. (How do you get that?)(How do you get that?)

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VII. VII. Understand the Understand the Human FactorHuman Factor

The Essence of The Essence of Organizational SuccessOrganizational Success

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Belief SystemsBelief SystemsBelief SystemsBelief Systems

External Belief SystemsExternal Belief Systems God / Family / Mission (Life’s Meaning)God / Family / Mission (Life’s Meaning)

Internal Belief SystemsInternal Belief Systems Optimism vs. Pessimism (victim)Optimism vs. Pessimism (victim) Locus of ControlLocus of Control Healthy ExpectationsHealthy Expectations Commitment to Team Commitment to Team RelationshipsRelationships

External Belief SystemsExternal Belief Systems God / Family / Mission (Life’s Meaning)God / Family / Mission (Life’s Meaning)

Internal Belief SystemsInternal Belief Systems Optimism vs. Pessimism (victim)Optimism vs. Pessimism (victim) Locus of ControlLocus of Control Healthy ExpectationsHealthy Expectations Commitment to Team Commitment to Team RelationshipsRelationships

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Good habits/Bad habitsGood habits/Bad habitsGood habits/Bad habitsGood habits/Bad habits

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Skills & “Recall”Skills & “Recall”Skills & “Recall”Skills & “Recall”

When you learn a skill, it is When you learn a skill, it is organized in a motor program organized in a motor program divided into a divided into a “recall side”“recall side” where your body remembers where your body remembers how to perform the skill…how to perform the skill…

When you learn a skill, it is When you learn a skill, it is organized in a motor program organized in a motor program divided into a divided into a “recall side”“recall side” where your body remembers where your body remembers how to perform the skill…how to perform the skill…

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Skills & “Recognition”Skills & “Recognition”Skills & “Recognition”Skills & “Recognition”

……the the “recognition”“recognition” side, where side, where the brain and body recognize the brain and body recognize where and when to perform the where and when to perform the skillskill

What the What the result result will bewill be

And how you And how you feel feel about it about it

……the the “recognition”“recognition” side, where side, where the brain and body recognize the brain and body recognize where and when to perform the where and when to perform the skillskill

What the What the result result will bewill be

And how you And how you feel feel about it about it

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Skills & “Beliefs”Skills & “Beliefs” Skills & “Beliefs”Skills & “Beliefs”

NO MATTER HOW NO MATTER HOW WELL YOU ARE WELL YOU ARE

TRAINED, IF YOU TRAINED, IF YOU THINK YOU’LL LOSE THINK YOU’LL LOSE

YOU WILLYOU WILL

NO MATTER HOW NO MATTER HOW WELL YOU ARE WELL YOU ARE

TRAINED, IF YOU TRAINED, IF YOU THINK YOU’LL LOSE THINK YOU’LL LOSE

YOU WILLYOU WILL

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Cognitive IssuesCognitive IssuesCognitive IssuesCognitive Issues

Short Term Sensory StoresShort Term Sensory Stores

Short Term Memory Short Term Memory (Consciousness)(Consciousness)

Long Term MemoryLong Term Memory

The Role of the AmygdalaThe Role of the Amygdala

Short Term Sensory StoresShort Term Sensory Stores

Short Term Memory Short Term Memory (Consciousness)(Consciousness)

Long Term MemoryLong Term Memory

The Role of the AmygdalaThe Role of the Amygdala

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The Brain’s Emotional Gatekeeper

The Amygdala is the Center for fear, anger, aggression, affection

There is one in each hemisphere

The Brain’s Emotional Gatekeeper

The Amygdala is the Center for fear, anger, aggression, affection

There is one in each hemisphere

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AMYGDALAReceives and Responds to

Stressors

AMYGDALAReceives and Responds to

Stressors

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Recognition Primed Recognition Primed DecisionsDecisions

Recognition Primed Recognition Primed DecisionsDecisions

Focus is on the way we Focus is on the way we assess the situation and assess the situation and

judge it familiar, judge it familiar, notnot compare optionscompare options

Focus is on the way we Focus is on the way we assess the situation and assess the situation and

judge it familiar, judge it familiar, notnot compare optionscompare options

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Recognition Primed Recognition Primed DecisionsDecisions

Recognition Primed Recognition Primed DecisionsDecisions

Courses of action are evaluated Courses of action are evaluated by imagining how they will be by imagining how they will be

carried out, carried out, notnot analysis or analysis or comparisoncomparison

Courses of action are evaluated Courses of action are evaluated by imagining how they will be by imagining how they will be

carried out, carried out, notnot analysis or analysis or comparisoncomparison

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Recognition Primed Recognition Primed DecisionsDecisions

Recognition Primed Recognition Primed DecisionsDecisions

Decisions are usually first workable Decisions are usually first workable but not the best option…but not the best option…

satisficingsatisficing

First option is usually workable!First option is usually workable!

Decisions are usually first workable Decisions are usually first workable but not the best option…but not the best option…

satisficingsatisficing

First option is usually workable!First option is usually workable!

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE2.MIND/BODY CALMING• Autogenic breathing2.MIND/BODY CALMING• Autogenic breathing

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HOMEWORKHOMEWORKHOMEWORKHOMEWORKDownload Tactical BreatherDownload Tactical Breather

Try it for two weeksTry it for two weeks

Teach it to your loved onesTeach it to your loved ones

Download Tactical BreatherDownload Tactical Breather

Try it for two weeksTry it for two weeks

Teach it to your loved onesTeach it to your loved ones

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE2.MIND/BODY CALMING2.MIND/BODY CALMING

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE2.MIND/BODY CALMING2.MIND/BODY CALMING3.VALUES RESOLUTION3.VALUES RESOLUTION

Is it okay for good people to kill bad

people?

Is it okay for good people to kill bad

people?

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Shame/Honor Shame/Honor v v

GuiltGuilt

Shame/Honor Shame/Honor v v

GuiltGuiltBushido, Spartans, Middle EasternBushido, Spartans, Middle Eastern

VV

Western GuiltWestern Guilt

Bushido, Spartans, Middle EasternBushido, Spartans, Middle Eastern

VV

Western GuiltWestern Guilt

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE2.MIND/BODY CALMING2.MIND/BODY CALMING3.VALUES RESOLUTION3.VALUES RESOLUTION4.CRISIS REHEARSAL4.CRISIS REHEARSAL

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We live by We live by emotionsemotionsRehearseRehearse and and visualizevisualize the the tacticaltactical as well as the as well as the emotionalemotionalVisualize winning!Visualize winning!Rehearse for the Rehearse for the aftermathaftermath!!

We live by We live by emotionsemotionsRehearseRehearse and and visualizevisualize the the tacticaltactical as well as the as well as the emotionalemotionalVisualize winning!Visualize winning!Rehearse for the Rehearse for the aftermathaftermath!!

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE2.MIND/BODY CALMING2.MIND/BODY CALMING3.VALUES RESOLUTION3.VALUES RESOLUTION4.CRISIS REHERSAL4.CRISIS REHERSAL5.POSITIVE SELF-TALK5.POSITIVE SELF-TALK

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1.PHYSICAL EXERCISE1.PHYSICAL EXERCISE2.MIND/BODY CALMING2.MIND/BODY CALMING3.VALUES RESOLUTION3.VALUES RESOLUTION4.CRISIS REHERSAL4.CRISIS REHERSAL5.POSITIVE SELF-TALK5.POSITIVE SELF-TALK

Would you be described as…

… a Victim or Winner

… a Pessimist or Optimist

Would you be described as…

… a Victim or Winner

… a Pessimist or Optimist

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6.SKILLS PRACTICE-Skills are perishible!-Artifact-free training!

6.SKILLS PRACTICE-Skills are perishible!-Artifact-free training!

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6.SKILLS PRACTICE6.SKILLS PRACTICE7.NEAR-REAL SIMULATIONS7.NEAR-REAL SIMULATIONS

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6.SKILLS PRACTICE6.SKILLS PRACTICE7.NEAR-REAL SIMULATIONS7.NEAR-REAL SIMULATIONS

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6.SKILLS PRACTICE6.SKILLS PRACTICE7.NEAR-REAL SIMULATIONS7.NEAR-REAL SIMULATIONS

Attend to what’s important

Be aware of tunnel vision

Don’t let others control your

focus with words / attitudes

Attend to what’s important

Be aware of tunnel vision

Don’t let others control your

focus with words / attitudes

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6.SKILLS PRACTICE6.SKILLS PRACTICE7.NEAR-REAL SIMULATIONS7.NEAR-REAL SIMULATIONS

8.FOCUS CONTROL8.FOCUS CONTROL

9.COMMON SENSE9.COMMON SENSE

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6.SKILLS PRACTICE6.SKILLS PRACTICE7.NEAR-REAL SIMULATIONS7.NEAR-REAL SIMULATIONS

8.FOCUS CONTROL8.FOCUS CONTROL

9.COMMON SENSE9.COMMON SENSE10.COURAGE10.COURAGE

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Why we failWhy we failWhy we failWhy we fail

Simple Human ErrorSimple Human ErrorSimple Human ErrorSimple Human Error

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Why we failWhy we failWhy we failWhy we fail

Simple human errorSimple human error

Inattentional BlindnessInattentional Blindness

Simple human errorSimple human error

Inattentional BlindnessInattentional Blindness

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Why we failWhy we failWhy we failWhy we fail

InexperienceInexperienceInexperienceInexperience

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Why we failWhy we failWhy we failWhy we fail

InexperienceInexperience

Reaction TimeReaction Time

InexperienceInexperience

Reaction TimeReaction Time

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Why we failWhy we failWhy we failWhy we fail

InexperienceInexperience

Reaction TimeReaction Time

We can become predictable We can become predictable to othersto others

InexperienceInexperience

Reaction TimeReaction Time

We can become predictable We can become predictable to othersto others

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Why we failWhy we failWhy we failWhy we fail

Others are unpredictableOthers are unpredictable

Information, misinterpretation, or Information, misinterpretation, or miscommunicationmiscommunication

Others are unpredictableOthers are unpredictable

Information, misinterpretation, or Information, misinterpretation, or miscommunicationmiscommunication

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Why we failWhy we failWhy we failWhy we fail

Others are unpredictableOthers are unpredictable

Information, misinterpretation, or Information, misinterpretation, or miscommunicationmiscommunication

PANIC!PANIC!

Others are unpredictableOthers are unpredictable

Information, misinterpretation, or Information, misinterpretation, or miscommunicationmiscommunication

PANIC!PANIC!

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The ThreeThe Three Elements of Panic!Elements of Panic!

The ThreeThe Three Elements of Panic!Elements of Panic!

I’m Trapped!I’m Trapped! (nowhere to run)(nowhere to run)

I’m Alone!I’m Alone! (sense of isolation)(sense of isolation)

I Can’t Do This!I Can’t Do This! (I’m helpless)(I’m helpless)

I’m Trapped!I’m Trapped! (nowhere to run)(nowhere to run)

I’m Alone!I’m Alone! (sense of isolation)(sense of isolation)

I Can’t Do This!I Can’t Do This! (I’m helpless)(I’m helpless)

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Is The Archenemy of Survival

Is The Archenemy of Survival

-Ben Sherwood:

“The Survivors Club”

-Ben Sherwood:

“The Survivors Club”

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“Chicago Cubs Mental Ineptitude Becoming Routine”

By Carl Stine(Featured Columnist) on June 19, 2010

                                             

As a lifelong Cubs fan, I am used to watching failure. From the infamous Bartman ball, to being swept out of the playoffs by the Dodgers in 2008, inability to win games has been a hallmark of Chicago Cubs baseball. This season, however, has been even more difficult to watch than usual due to the slew of mental errors and unforced mistakes.

“Chicago Cubs Mental Ineptitude Becoming Routine”

By Carl Stine(Featured Columnist) on June 19, 2010

                                             

As a lifelong Cubs fan, I am used to watching failure. From the infamous Bartman ball, to being swept out of the playoffs by the Dodgers in 2008, inability to win games has been a hallmark of Chicago Cubs baseball. This season, however, has been even more difficult to watch than usual due to the slew of mental errors and unforced mistakes.

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Cubs' Comedy Of Errors Results In 3-2 Loss To Giants

          by Al Yellon

Mar 16, 2012 7:00 PM CD

Cubs' Comedy Of Errors Results In 3-2 Loss To Giants

          by Al Yellon

Mar 16, 2012 7:00 PM CD

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Why we failWhy we failWhy we failWhy we failPoor Training or Poor Training or ArtifactsArtifactsPoor Training or Poor Training or ArtifactsArtifacts

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Practice Makes Practice Makes Permanent!!!Permanent!!!

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Why we failWhy we failWhy we failWhy we failPoor Training or ArtifactsPoor Training or ArtifactsSimple lack of knowledgeSimple lack of knowledgeRisk Thermostat gets set Risk Thermostat gets set by routine!by routine!

Poor Training or ArtifactsPoor Training or ArtifactsSimple lack of knowledgeSimple lack of knowledgeRisk Thermostat gets set Risk Thermostat gets set by routine!by routine!

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Police and the mythology of Police and the mythology of RISKRISK

Better equipment and training Better equipment and training are the variables that matter.are the variables that matter.We seek less and less risk in our We seek less and less risk in our lives.lives.Veterans are at less risk than Veterans are at less risk than rookies.rookies.

Police and the mythology of Police and the mythology of RISKRISK

Better equipment and training Better equipment and training are the variables that matter.are the variables that matter.We seek less and less risk in our We seek less and less risk in our lives.lives.Veterans are at less risk than Veterans are at less risk than rookies.rookies.

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HOMO PRUDENSHOMO PRUDENS•ZERO RISK MANZERO RISK MAN•SEEKS LOWER RISKSEEKS LOWER RISK•A MYTHA MYTH

HOMO PRUDENSHOMO PRUDENS•ZERO RISK MANZERO RISK MAN•SEEKS LOWER RISKSEEKS LOWER RISK•A MYTHA MYTH

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•HOMO ALEATORIUSHOMO ALEATORIUS•DICE SHOOTING, GAMBLERDICE SHOOTING, GAMBLER

•RISK TAKING IS GLORIFEDRISK TAKING IS GLORIFED•LIFE IS UNCERTAINLIFE IS UNCERTAIN

--GAMBLERS GAMBLERS OUT OF NECESSITYOUT OF NECESSITY

-RISK IS PART OF -RISK IS PART OF FULFILLMENTFULFILLMENT

-LIVE BY THE DANCE OF -LIVE BY THE DANCE OF RISK RISK THERMOSTATSTHERMOSTATS

•HOMO ALEATORIUSHOMO ALEATORIUS•DICE SHOOTING, GAMBLERDICE SHOOTING, GAMBLER

•RISK TAKING IS GLORIFEDRISK TAKING IS GLORIFED•LIFE IS UNCERTAINLIFE IS UNCERTAIN

--GAMBLERS GAMBLERS OUT OF NECESSITYOUT OF NECESSITY

-RISK IS PART OF -RISK IS PART OF FULFILLMENTFULFILLMENT

-LIVE BY THE DANCE OF -LIVE BY THE DANCE OF RISK RISK THERMOSTATSTHERMOSTATS

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RISK THERMOSTATRISK THERMOSTATRISK THERMOSTATRISK THERMOSTAT

Police and the Police and the mythology of mythology of RiskRisk

–Just don’t use the word Just don’t use the word ““ROUTINEROUTINE”” and we’ll be okayand we’ll be okay–We evaluate risk with cold, We evaluate risk with cold,

hard reason…hard reason…

Police and the Police and the mythology of mythology of RiskRisk

–Just don’t use the word Just don’t use the word ““ROUTINEROUTINE”” and we’ll be okayand we’ll be okay–We evaluate risk with cold, We evaluate risk with cold,

hard reason…hard reason…

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THE DANCE OF RISKTHE DANCE OF RISKTHE DANCE OF RISKTHE DANCE OF RISK

PROPENSITYTO TAKE

RISKS

PROPENSITYTO TAKE

RISKS

PERCEIVEDDANGER

PERCEIVEDDANGER

BALANCING BEHAVIORS

BALANCING BEHAVIORS

REWARDSREWARDS

ACCIDENTSACCIDENTS

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EXAMPLES OF RISK EXAMPLES OF RISK COMPENSATIONCOMPENSATION

EXAMPLES OF RISK EXAMPLES OF RISK COMPENSATIONCOMPENSATION

THE 55 MILE LIMITTHE 55 MILE LIMIT

THE AIRBAG EXPERIENCETHE AIRBAG EXPERIENCE

SEATBELTS IN SCANDINAVIASEATBELTS IN SCANDINAVIA

THE 55 MILE LIMITTHE 55 MILE LIMIT

THE AIRBAG EXPERIENCETHE AIRBAG EXPERIENCE

SEATBELTS IN SCANDINAVIASEATBELTS IN SCANDINAVIA

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UNDERSTANDING RISKUNDERSTANDING RISKUNDERSTANDING RISKUNDERSTANDING RISK

VOLUNTARY V. VOLUNTARY V.

INVOLUNTARYINVOLUNTARY– WE TOLERATE MUCH WE TOLERATE MUCH

MORE VOLUNTARYMORE VOLUNTARY

REAL RISK V. REAL RISK V.

VOLUNTARY V. VOLUNTARY V.

INVOLUNTARYINVOLUNTARY– WE TOLERATE MUCH WE TOLERATE MUCH

MORE VOLUNTARYMORE VOLUNTARY

REAL RISK V. REAL RISK V.

PERCEIVED RISKPERCEIVED RISKPERCEIVED RISKPERCEIVED RISK

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RESILANCE

Harden the Target!RESILANCE

Harden the Target!

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DEALING WITH RISKDEALING WITH RISKDEALING WITH RISKDEALING WITH RISK

RESILIANCERESILIANCE– HARDEN THE TARGETHARDEN THE TARGET

ANTICIPATIONANTICIPATION– TRAININGTRAINING– EXPERIENCEEXPERIENCE

WE LEARN FROM OURS AND OTHERSWE LEARN FROM OURS AND OTHERS

– RITUALS NOT ROUTINESRITUALS NOT ROUTINES

Understanding RiskUnderstanding Risk

ANTICIPATIONANTICIPATION•TRAININGTRAINING•EXPERIENCEEXPERIENCE

•WE LEARN FROM WE LEARN FROM OURS & OTHERSOURS & OTHERS

•RITUALS NOT RITUALS NOT ROUTINESROUTINES

ANTICIPATIONANTICIPATION•TRAININGTRAINING•EXPERIENCEEXPERIENCE

•WE LEARN FROM WE LEARN FROM OURS & OTHERSOURS & OTHERS

•RITUALS NOT RITUALS NOT ROUTINESROUTINES

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REAL RISK

PERCEIVED RISK

UNTRAINED

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REAL RISK

PERCEIVED RISK

TRAINED

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REAL RISK

PERCEIVED RISK

DETRAINED BY ROUTINE

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REAL RISK

PERCEIVED RISK

TRAINED

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REAL RISK

PERCEIVED RISK

DETRAINED BY ROUTINE

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ROUTINEROUTINE

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ROUTINE AS TRAINERROUTINE AS TRAINER

IT IS INVISIBLE BY ITS NATUREIT IS INVISIBLE BY ITS NATURE

A REPETITION IS A REPETITIONA REPETITION IS A REPETITION

IF I DO IT I LEARN ITIF I DO IT I LEARN IT

IF I DO IT A LOT, I LEARN IT WELLIF I DO IT A LOT, I LEARN IT WELL

IT IS INVISIBLE BY ITS NATUREIT IS INVISIBLE BY ITS NATURE

A REPETITION IS A REPETITIONA REPETITION IS A REPETITION

IF I DO IT I LEARN ITIF I DO IT I LEARN IT

IF I DO IT A LOT, I LEARN IT WELLIF I DO IT A LOT, I LEARN IT WELL

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ROUTINE AS TRAINERROUTINE AS TRAINER

LEVELS OF LEARNINGLEVELS OF LEARNING–COGNITIVECOGNITIVE–ASSOCIATIVEASSOCIATIVE–AUTOMATICAUTOMATIC

(A Habit)(A Habit)

LEVELS OF LEARNINGLEVELS OF LEARNING–COGNITIVECOGNITIVE–ASSOCIATIVEASSOCIATIVE–AUTOMATICAUTOMATIC

(A Habit)(A Habit)

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How to break habits (from The Power of HHow to break habits (from The Power of Habit by Charles abit by Charles DuhiggDuhigg) - YouTube) - YouTube

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How the military uses habits by Charles How the military uses habits by Charles DuhiggDuhigg (author of The Power of Habit) - YouTube (author of The Power of Habit) - YouTube

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Complacency Complacency KILLSKILLS

Complacency Complacency KILLSKILLS

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THE ROLE OF THE ROLE OF ACCIDENTSACCIDENTS

THE ROLE OF THE ROLE OF ACCIDENTSACCIDENTS

REINFORCE TRUE RISKSREINFORCE TRUE RISKS

MAKE THE JOB MORE MAKE THE JOB MORE FULFILLINGFULFILLING

REINFORCE TRUE RISKSREINFORCE TRUE RISKS

MAKE THE JOB MORE MAKE THE JOB MORE FULFILLINGFULFILLING

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THE ROLE OF THE ROLE OF ACCIDENTSACCIDENTS

THE ROLE OF THE ROLE OF ACCIDENTSACCIDENTS

MAY OR MAY MAY OR MAY NOT BE REALNOT BE REALMAY OR MAY MAY OR MAY NOT BE REALNOT BE REAL

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THE ROLE OF THE ROLE OF ACCIDENTSACCIDENTS

THE ROLE OF THE ROLE OF ACCIDENTSACCIDENTS

HELP US BY INNOCULATIONHELP US BY INNOCULATION

THE ROLE OF THE TRAINERTHE ROLE OF THE TRAINER– MAKE YOUR ACCIDENTS REALISTICMAKE YOUR ACCIDENTS REALISTIC– MAKE YOUR ACCIDENTS EMOTIONALMAKE YOUR ACCIDENTS EMOTIONAL– MAKE YOUR ACCIDENTS SAFEMAKE YOUR ACCIDENTS SAFE

HELP US BY INNOCULATIONHELP US BY INNOCULATION

THE ROLE OF THE TRAINERTHE ROLE OF THE TRAINER– MAKE YOUR ACCIDENTS REALISTICMAKE YOUR ACCIDENTS REALISTIC– MAKE YOUR ACCIDENTS EMOTIONALMAKE YOUR ACCIDENTS EMOTIONAL– MAKE YOUR ACCIDENTS SAFEMAKE YOUR ACCIDENTS SAFE

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The Closer to the The Closer to the Performance the Performance the

Feedback the Greater Feedback the Greater the Effect!the Effect!

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MAXIMIZE YOUR CHANCE

OPPORTUNITIES

MAXIMIZE YOUR CHANCE

OPPORTUNITIES

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LISTEN TO YOUR LUCKY HUNCHESLISTEN TO YOUR LUCKY HUNCHES

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EXPECT GOOD FORTUNE

EXPECT GOOD FORTUNE

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TURN YOUR BAD LUCK INTO GOODTURN YOUR BAD LUCK INTO GOOD

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THE DANCE OF RISKTHE DANCE OF RISK

PROPENSITYTO TAKE

RISKS

PERCEIVEDDANGER

BALANCING BEHAVIORSBALANCING BEHAVIORS

REWARDS

ACCIDENTS

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Are the BEST Antidote For

ROUTINE There Is!

Are the BEST Antidote For

ROUTINE There Is!

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We Defeat Routine

We Defeat Routine

By Creating Rituals

By Creating Rituals

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David Lee Roth and his M and M’sDavid Lee Roth and his M and M’s

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CREATE YOUR OWN

CREATE YOUR OWN

PILOT’S CHECKLIST

PILOT’S CHECKLIST

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Maintaining Optimism Maintaining Optimism

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Optimism:Optimism:-More than a -More than a

glass half full or glass half full or half emptyhalf empty

Optimism:Optimism:-More than a -More than a

glass half full or glass half full or half emptyhalf empty

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Internal Belief Internal Belief SystemsSystems

Internal Belief Internal Belief SystemsSystems

OptimistsOptimists

Locus of Control Locus of Control – Who controls your life and destiny?Who controls your life and destiny?

OptimistsOptimists

Locus of Control Locus of Control – Who controls your life and destiny?Who controls your life and destiny?

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Victim-Based Victim-Based ThinkingThinking

Victim-Based Victim-Based ThinkingThinking

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“There are Two Things I Hate!”“There are Two Things I Hate!”

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Victim-Based Victim-Based ThinkingThinking

Victim-Based Victim-Based ThinkingThinking

Merging of personal and Merging of personal and

professional rolesprofessional roles

Hypersensitive to change Hypersensitive to change

(change is an assault)(change is an assault)

Merging of personal and Merging of personal and

professional rolesprofessional roles

Hypersensitive to change Hypersensitive to change

(change is an assault)(change is an assault)

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Victim-Based Victim-Based ThinkingThinking

Victim-Based Victim-Based ThinkingThinking

Rigid/InflexibleRigid/Inflexible

Believes control lies Believes control lies with otherswith others

Rigid/InflexibleRigid/Inflexible

Believes control lies Believes control lies with otherswith others

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Victim-Based Victim-Based ThinkingThinking

Victim-Based Victim-Based ThinkingThinking

Retaliate for perceived wrongsRetaliate for perceived wrongs

Social isolation from most othersSocial isolation from most others(only a chosen few of “the good people”)(only a chosen few of “the good people”)

Grandiose sense of self-Grandiose sense of self-importanceimportance

Retaliate for perceived wrongsRetaliate for perceived wrongs

Social isolation from most othersSocial isolation from most others(only a chosen few of “the good people”)(only a chosen few of “the good people”)

Grandiose sense of self-Grandiose sense of self-importanceimportance

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Victim-Based Victim-Based ThinkingThinking

Victim-Based Victim-Based ThinkingThinking

Exaggerated perception of Exaggerated perception of

own accomplishments and own accomplishments and worthworth

Sense of entitlementSense of entitlement

Exaggerated perception of Exaggerated perception of

own accomplishments and own accomplishments and worthworth

Sense of entitlementSense of entitlement

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ForgivenessForgivenessForgivenessForgiveness

•Can you forgive others who wrong you?

•Can you forgive yourself when you do

wrong?

•Can you forgive others who wrong you?

•Can you forgive yourself when you do

wrong?

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Understand the Understand the Power of Power of

Forgiveness…Forgiveness…

Understand the Understand the Power of Power of

Forgiveness…Forgiveness…

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Forgiveness Forgiveness Gives YouGives YouFreedom!Freedom!

Forgiveness Forgiveness Gives YouGives YouFreedom!Freedom!

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Leadership for Optimal Leadership for Optimal Performance!!Performance!!

Dave SmithDave [email protected]@gmail.com