leading from the middle
DESCRIPTION
Presented at the On the Front Lines conference, August, 2013TRANSCRIPT
Me
Leah White
Reader Services Librarian
Northbrook Public Library
facebook.com/yolaleah
@leahlibrarian
www.leahlwhite.com
The Plan
Relentless Enthusiasm
Finding your support group
The importance of brainstorming
The process for enacting lasting change
The importance of positivity
You're setting the example for change
On venting
Think in terms of outcomes
Complaining doesn't make you a change agent
Be the change you wish to see
Trite but true
Build Your Support Group
Find allies
Change can be frustrating and exhausting
Good to Great by Jim Collins
You want the right people on the bus
In libraries, you don't always have that choice
My Team
iPads
Created a mentor program
One person in each service department
For smaller libraries, it may just be one other person
Brainstorming
Always be brainstorming. Always.
Keep a list
All your ideas (whether you can change them or not)
Identify the problem and the stakeholders
Check in regularly. Cross off completed ideas.
Talk out your ideas with your support group
Start talking to people
Think outside your support group
Unlikely allies
Your not changing anything...yet
Put out the feelers and get a read on how tough it will be
iPad Program
Simple, innocent questions
"Oh, you have an iPad? What do you use it for?"
Potential advocates for the program
Ulterior motives? YEP!
http://bit.ly/12xPBgh
Write a Proposal
Helps you articulate your problem
Gets you thinking and researching about the issue
Firepower against naysayers
The power of writing things down
Proposal Should Include
Mission statement
Stakeholders
Plan of action
Timeline
Associated costs
Evaluation Criteria
Start Talking
For realsies
Starting to build buy-in, enthusiasm
OVER-COMMUNICATE
No secret meetings
Submit your proposal to your manager and administration
Take Action
Did you notice this wasn't the first step?
Lots of ideas fail when you don't lay the ground work
iPads - months of planning
Action Time!
Depend on your support group
Use your proposal as a guide
Keep over-communicating!!
Share successes
Evaluate
What went well?
What were your unexpected successes?
Be okay with failure
Hard but expect it
Being a change agent means occasionally failing
What did you learn?
All Things Considered
Find your support system
Always brainstorm ideas
Form a plan and follow it
Be flexible to changes
Always always always be relentless enthusiastic