Leading global technology product company migrates over 200,000 mailboxes to cloud for its global customers in just six months

About the ClientThe client is a US based global market leader in infrastructure technology products including operating systems, browsers, software, cloud-based products, consumer electronics, and personal computers and service.

GoalsENABLING EFFICIENT MAILBOX MIGRATIONS OF LARGE AND UNPREDICTABLE VOLUMES The client was looking to migrate its Fortune 500 enterprise customers to Microsoft Office 365, a cloud-based service. They needed help in the migration of large volumes of mailboxes of end clients across different industries to this cloud-based platform. With archive sizes of up to 30 GB, the primary challenges included managing an unpredictable workflow and scheduling mailbox replication and migration. The client also needed to manage complex tools and technologies, and ensure continuous monitoring and regular end-customer updates.

MicrolandLENDING AGILITY, ROBUSTNESS, SKILL AND EFFICIENCY FOR LARGE SCALE MIGRATIONSThe client chose us as their preferred vendor due to our long-standing and excellent track record of migrating and supporting complex email ecosystems. With our mature and industrialized services, skilled resources, efficient technologies, toolsets, and agile processes we were ideally placed to provide scale and efficiency.

TransformationCREATING A SCALABLE AND EFFICIENT DELIVERY MODELWe successfully migrated over 200,000 mailboxes in a short period of six months. Our flexible delivery model enabled by our exchange migration factory efficiently handled unpredictable inflows across multiple customers.

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CASE STUDY

Leverages Microland’s migration factory for flexible and predictable services delivery

Migration scheduling

Pre-validation checks

Replication

Mailbox migration

Archive migration

Post migration checks

Reporting

Client’s Technology Environment

Up to 30 GB archive size

More than 200,000 mailboxes

Technologies supported include Exchange, Lotus Notes and Google

Across Banking and financial services, Consumer goods, Insurance, and Public sector industries

Key FeaturesAdopted industrialized service approach to leverage a highly skilled shared resource pool working across migrationsEnsured seamless migration by setting up a reporting framework to identify infrastructure issues early on and inform the clients' infrastructure teamsEliminated the effect of inflow unpredictability with unit-based pricing model Leveraged tools such as Powershell, ISW, and Sharepoint

Factory Processes

COST

O

PTIMIZATION

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About MicrolandMicroland is a leading Hybrid IT Infrastructure Service Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Incorporated in 1989 and headquartered in Bangalore, India, Microland has more than 3,200 professionals across its offices in Europe, Middle East, North America and India. Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses hybrid IT transformation, workspace transformation, service transformation and end-to-end IT infrastructure management.

PRED

ICTABILITY

We enabled the client to maximize efficiencies and successfully migrate over 200,000 mailboxes across the

ACHIEVING SUCCESS WITH AGILITY, EFFICIENCY, QUALITY, AND RIGHT RESOURCES

Outcomes

35% cost savings on migration with minimal investments, flexible unit pricing, and high quality, cost effective delivery through the mailbox migration lifecycle

High resource availability and dynamic execution strategies to manage varying shift trends, multiple customer requirements, and critical last minute migration updates

AGILITY

Low downtime for ramp up and ramp down 20 % acceleration of migration timelines Real time scalability with consistent repeatability and reliability

globe in six months. The client also realized the following key benefits:

Our skilled, versatile, and experienced resource base effectively managed multiple infrastructure and migration challenges. These included simultaneous handling of multiple clients operating on different source platforms

and migration toolsets. We also helped ensure quality and faster response and resolution of urgent requests from important users.

Figure 1 provides an overview of Microland’s exchange migration factory methodology.

Figure 1: Microland’s O365 Migration Factory Methodology.

RequirementAnalysis

Design &MigrationPlanning

Proofing &Testing

Deployment &Pilot Migration

MassMigration

Stabilizationand Handover

Exchange 2000

Exchange 2003

Exchange 2007

Platform Upgrade

IBM Lotus Domino

Open SourceEmail Platform

Cross Platform Upgrade

Microland’s Exchange 2013 Migration Service

Email & Folders

Calendar

Tasks

Attachments

Contacts

Expert Consultants Migration Framework Tools