leading into the future - … · workforce and organizational transformation; diversity &...

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9/10/2018 1 © 2018 www.drshirleydavis.com. All Rights Reserved. Dr. Shirley Davis, SHRM-SCP, SPHR Twitter: @DrShirleyDavis LEADING INTO THE FUTURE Presented at September 14, 2018 © 2018 www.drshirleydavis.com. All Rights Reserved. About the Presenter President of SDS Global—a strategic development solutions firm specializing in workforce and organizational transformation; diversity & inclusion, and leadership effectiveness Global workforce expert and 30-year HR veteran; Ph.D. in Business; Worked in 30 countries on 5 continents Worked at SHRM for 8 years as Global Head of D & I; Held senior roles in four Fortune 100 companies Featured and quoted on: NBC’s Today Show, Washington Post, Wall Street Journal, CNN.com, HR Magazine, USA Today, to name a few. Certified Speaking Professional by National Speakers Association—a designation held by one of only 12% of speakers worldwide. Inducted as a member of the National Board of the National Speakers Association (July 2017-2020) Author and instructor for LinkedIn’s Lynda.com (“Inclusive Leadership” course) Former Ms. America United States 2000-2001

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9/10/2018

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Dr. Shirley Davis, SHRM-SCP, SPHRTwitter: @DrShirleyDavis

LEADING INTO THE FUTURE

Presented at

September 14, 2018

© 2018 www.drshirleydavis.com. All Rights Reserved.

About the Presenter

• President of SDS Global—a strategic development solutions firm specializing in workforce and organizational transformation; diversity & inclusion, and leadership effectiveness

• Global workforce expert and 30-year HR veteran; Ph.D. in Business; Worked in 30 countries on 5 continents

• Worked at SHRM for 8 years as Global Head of D & I; Held senior roles in four Fortune 100 companies

• Featured and quoted on: NBC’s Today Show, Washington Post, Wall Street Journal, CNN.com, HR Magazine, USA Today, to name a few.

• Certified Speaking Professional by National Speakers Association—a designation held by one of only 12% of speakers worldwide.

• Inducted as a member of the National Board of the National Speakers Association (July 2017-2020)

• Author and instructor for LinkedIn’s Lynda.com (“Inclusive Leadership” course)

• Former Ms. America United States 2000-2001

9/10/2018

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Are you ready to lead the future workforce?

Yes or no? Please explain.

© 2018 www.drshirleydavis.com. All Rights Reserved.

The future workforce is more global, diverse, fast-paced,

multigenerational,virtual, mobile, competitive,

hyper-connected society,& in a Gig economy.

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Yet, many leaders today still

view leadership as a position,

title, and status in the

organization, versus as a

responsibility, competency, and

privilege.

© 2018 www.drshirleydavis.com. All Rights Reserved.

A COMPELLING

BUSINESS CASE

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Business Case for More Effective Leadership

© 2018 www.drshirleydavis.com. All Rights Reserved.

Business Case for More Effective Leadership

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Business Case for More Effective Leadership

The Blended Workforce10

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Global CEOs say technology advances will transform their business over the next

3 Years

Digitization and Technology Advancements

People

Things

Process

Data

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Virtual Relationships

Whenever and

Wherever

Social Media

Video Conference

Skype

© 2018 www.drshirleydavis.com. All Rights Reserved.

Cloud WorkforcePart-Time WorkforceFlexible Workforce

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© 2018 www.drshirleydavis.com. All Rights Reserved.

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Race for Top Talent

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Are you ready to lead the future workforce?

Yes or no?

© 2018 www.drshirleydavis.com. All Rights Reserved.

Leaders of the future represent a new way of thinking and leading teams/individuals

inside of organizations.

It requires new processes and paradigms that are less about the leader as the hero and more about the leader who inspires, empowers, and develops

others to perform at their best.

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Leaders of the future are

INCLUSIVE LEADERS

© 2018 www.drshirleydavis.com. All Rights Reserved.

“The degree to which an employee perceives that he or she is an esteemed member of the work group through

his or her needs for belongingness and uniqueness."

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INCLUSION IS…

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© 2018 www.drshirleydavis.com. All Rights Reserved.

Leaders of the Future Provide Opportunities

for All to Get a Seat at the Table

© 2018 www.drshirleydavis.com. All Rights Reserved.

KEY TRAITS OFINCLUSIVE LEADERSHIP

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© 2018 www.drshirleydavis.com. All Rights Reserved.

As I review them, reflect on your own level of

effectiveness of each trait and give yourself a

rating on a scale of 1 to 5. Consider what one

thing can you do to increase your

effectiveness in the next 60 days?

1

Not Effective At All

5

Very Effective

Six Traits Inclusive Leaders Possess

© 2018 www.drshirleydavis.com. All Rights Reserved.

Commitment

Courage

Cognizance of Bias

Curiosity

Cultural Intelligence

Collaborative

Six Traits Inclusive Leaders Possess

Embodiment of these key traits enables leaders to operate more effectively within diverse markets, better connect with diverse customers, access a broader spectrum

of ideas, and enable ALL individuals in the workforce to reach their full potential.

Six Signature Traits of Inclusive Leadership by Juliet Bourke and Bernadette Dillon. Deloitte University Press, 2016

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© 2018 www.drshirleydavis.com. All Rights Reserved.

The new generation of workers want leaders who

connect with them, understand their individual

needs, inspire them to grow and become better,

treat them fairly and respectfully, and give them a

sense of belonging and meaning at work.

© 2018 www.drshirleydavis.com. All Rights Reserved.

MOST COMMONLY IDENTIFIED COMPETENCIES THAT

WORKERS WANT IN THEIR LEADERS

(not in any rank order.)

Adaptability

Strategic (visionary)

Decision-maker

People Skills

Manage less

Trustworthy

Empowering

Technology Savvy

Team-Oriented

Authentic & Transparent

Accountable

Knowledgeable

Results-oriented

Self-Awareness

Keeps it fun

Passionate

Risk Taker

Inspirational

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© 2018 www.drshirleydavis.com. All Rights Reserved.

PITFALLS TO AVOID

© 2018 www.drshirleydavis.com. All Rights Reserved.

1. LACKING VISION AND GOALS

7 COMMON PITFALLS TO AVOID

2. TREATING EVERYONE THE SAME

3. SHOWING FAVORITISM

4. BEING INFLEXIBLE

5. KNOWING IT ALL

6. DOESN’T RECOGNIZE OR REWARD

7. FAILING TO PROVIDE FEEDBACK

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© 2018 www.drshirleydavis.com. All Rights Reserved.

HOW DID YOU DO?

HOW MANY PITFALLS DO YOU NEED TO AVOID?

© 2018 www.drshirleydavis.com. All Rights Reserved.

Great Leaders Build Cultures That Possess:

High Inclusion

High StandardsHigh Trust

High Integrity

High Intrapreneur-

ship

High Collaboration

High Commitment

and Engagement

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© 2018 www.drshirleydavis.com. All Rights Reserved.

• Attracts top talent

• Increases engagement and productivity

• Fuels innovation and creativity

• Increases retention

• Positively impacts the customer service

experience

• Fosters a culture of inclusion and high

performance that contributes to

business success and long term

sustainability.

Effective Leaders Build the Kind of Workplace

Culture That:

© 2018 www.drshirleydavis.com. All Rights Reserved.

“Imagine a world in which the vast majority of people wake up every single day inspired to go to work, feel safe while they’re there, and return home at the end of the day fulfilled by

the work that they do.”

~Simon Sinek

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© 2018 www.drshirleydavis.com. All Rights Reserved.

A.C.T.Assess, Commit, & Take Action/Ownership

© 2018 www.drshirleydavis.com. All Rights Reserved.

9/10/2018

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© 2018 www.drshirleydavis.com. All Rights Reserved.

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Website: www.drshirleydavis.com

Email: [email protected]

Phone: +1-410-917-4421

Twitter: @DrShirleyDavis

LinkedIn: Dr. Shirley Davis