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2018 Homeownership Advisors ConferenceMay 3–4Plymouth, MN

2018 HOMEOWNERSHIP ADVISORS CONFERENCE

THURSDAY, MAY 3

8:00 – 10:00 a.m. Networking Breakfast (Viking Foyer)

9:00 – 10:00 a.m. Registration (Viking Foyer)

10:00 – 10:30 a.m. Opening Remarks (Scandinavian Ballroom)

Presenter: Julie Gugin, Minnesota Homeownership Center

10:30 – 12:00 p.m. Opening Plenary (Scandinavian Ballroom)

Know Thyself: The Role of Clarity of Purpose for Effective Leadership

Presenter: Damon Shoholm, James P. Shannon Leadership Institute, Amherst Wilder Foundation

In this interactive session, Damon will lead participants through reflective exercises to help clarify those aspects of self that shape or inform how we show up as leaders. A critical aspect of self-reflection is engagement with others, so be prepared to reflect, discuss, and make meaning with your fellow attendees.

Damon is Director of Leadership Programs at the Wilder Center for Communities. In that role, Damon leads the James P. Shannon Leadership Institute and the Neighborhood Leadership Program. In addition, Damon provides consultancy services in facilitation, community engagement, and leadership development to support organizations and individuals in being most effective and aligned with their purpose. But Damon believes his real job description is supporting change makers among us in multiple ways and at multiple entry points in community. Damon holds a B.A. in History from Metropolitan State University, and a M.A. in Leadership from Augsburg College.

12:00 – 1:00 p.m. Lunch (Europa)

1:00 – 2:15 p.m. Exhibitor Fair (Scandinavian Ballroom)Visit with professionals who support your work! Learn what Exodus Lending is doing to stop the cycle of payday lending debt. Find out the latest from the legislature on affordable homeownership. Hear about how the VA is supporting military veterans in homeownership. Talk with lenders and others to learn about resources for buyers and owners.

2:15 – 2:30 p.m. Break (Viking Foyer)

2:30 – 4:00 p.m. Breakout Sessions

Effective Communication Across Culture (Helsinki)

Presenter: Paula O’Loughlin, Equity Alliance MN

Our unique lived experiences, values and beliefs all comprise our individual culture which informs and influences the ways in which we communicate with one another. Participants in this workshop will engage in an interactive workshop that explores the following dimensions of culture: Emotion (Expressive v. Restrained), Delivery (Direct v. Indirect) and Approach to Work (Individualistic v. Collectivist). Participants in this workshop will have the opportunity to: explore their own culture, deepen their understanding of how culture impacts their work, and reflect on how to be a more effective communicator across culture.

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2:30 – 4:00 p.m. Breakout Sessions (continued)

Creating a Company Culture that Embraces Human Centered Design (Studio 5)

Presenter: Bill Druliner, GreenPath Financial Wellness

In recent years, there has been a revolution in the way that technology companies innovate. We have seen the fruit of these changes in the design process, with ever-improving technology such as the smartphone, same-day delivery services, and even the advent of the self-driving car! What many people don’t know is that one key to this innovation has been the advent of Design Thinking, also sometimes called Human Centered Design. Design Thinking is a set of tools for problem-solving and collaborating that place the end-user at the center of the process. Some of America’s leading companies focus on design -- and have consistently outperformed their peers. And, increasingly, the tools are being used by forward-thinking organizations that are interested in social change. During this session, we will provide an introduction to Design Thinking tools, as well as share how these tools can be transformative to the work of non-profit organizations!

Legal Panel: Current Housing Cases and Scam Alerts (Plymouth)

Presenters: Caitlin Guilford, Southern Minnesota Regional Legal Services Brittany McCormick, Mid-Minnesota Legal Aid Alyssa Wetzel-Moore, St. Paul Human Rights & Equal Economic Opportunity

Join attorneys working on housing issues including fair housing, foreclosure, and scams impacting home buyers and owners. Each expert will provide an overview of their current work in these areas and share how to make appropriate referrals when your clients are facing discriminatory or unethical practices. Participants will be invited to ask attorneys questions about these topics and any other legal issues they’ve been encountering in their work.

4:00 – 6:00 p.m. Reception (Scandinavian Ballroom)

A favorite event during past conferences, the reception is a terrific opportunity to connect with other attendees, sponsors, presenters and Minnesota Homeownership Center Board and staff. Throughout the reception enjoy delicious appetizers and two complimentary beverages (tickets are included in your information packet).

Excellence in Service AwardsJoin us as we recognize outstanding members of the Homeownership Advisors Network.

Networking, Games and Social HourPlay our exciting version of “Minute to Win It” and enjoy a casual social hour with colleagues and the Center’s Board of Directors. Prize drawings continue until the end of the reception, so stick around for your chance to win!

2018 HOMEOWNERSHIP ADVISORS CONFERENCE

FRIDAY, MAY 4

8:00 – 9:00 a.m. Networking Breakfast (Viking Foyer)

9:00 – 10:30 p.m. General Session (Scandinavian Ballroom)

Finding Home: A Resilience & Trauma-Informed Approach

Presenter: Bruce Thao, LIT Consulting

When we think of home, what comes to mind? People? Places? Memories? In our diverse society, individuals may have drastically different concepts of what “home” is, depending on the journeys they’ve traveled. For some, home is where we can relax and unwind. For others, home is a faraway place that we can never return to. Whether tumultuous or smooth, our journeys inform who we are and what and where we call home. In this session, we’ll explore concepts of resilience and historical trauma to gain greater understanding of how and why we define “home” the way we do, and how we can help others on their journeys to find home.

Bruce Thao is Founder & CEO of LIT Consulting – Lead. Inspire. Transform. Bruce has over a decade of experience working across diverse communities, industries and sectors. Bruce works with non-profits, government, academic institutions and foundations to assess and understand systems of oppression and diversity both within and outside of the workplace, and to craft strategies to co-create new ways of thinking and working towards equity. Prior to his consulting work, Bruce led a $1.5 million cross-sector racial equity initiative for MN Philanthropy Partners. He has also served as Director of Programs of a $10 million non-profit, driving national policy work, research, and capacity building programs for non-profits across the country.

Bruce holds an M.S. in Psychology from St. Joseph’s University and an M.A. and completion of all doctoral coursework in Social Welfare from the University of Chicago. He has been nationally recognized by Vice President Biden as an LGBTQ leader. Bruce is also a 2013 Bush Foundation Fellow, a 2014 White House Champion of Change, a 2016 Ron McKinley Philanthropy Fellow, a 2017 Aspen Institute Scholar, and was recognized as 2016 “Young Professional of the Year” by the Saint Paul Area Chamber of Commerce.

10:30 – 10:45 a.m. Break (Viking Foyer)

10:45 – 12:15 p.m. Breakout Sessions

Homeownership (In)Equity - Understanding the Data (Studio 5)

Presenters: John Patterson, Minnesota Housing Finance Agency Carolyn Szczepanski, Minnesota Housing Partnership

Update your knowledge with the current trends in rental and homeownership across the state. Minnesota Housing will discuss the characteristics of the roughly 160,000 renter households in Minnesota who are low- to moderate-income and between the ages of 25 and 44, focusing on households of color. Through its “State of the State’s Housing” and “Market Watch” research reports, Minnesota Housing Partnership will provide an overview of trends in the unsubsidized rental market — and the people most impacted by these challenges. With an updated understanding of this data, we can better serve our communities.

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10:45 – 12:15 p.m. Breakout Sessions (continued)

Social Media Marketing 101: How to Amplify Your Message with Facebook, Twitter, and Instagram (Plymouth)

Presenter: Becky Engen, Twin Cities Habitat for Humanity

Social media platforms are powerful tools to reach audiences, spread awareness and information, and reach potential clients. Participants in this workshop will receive a review of the tools used to manage social media platforms, tips and tricks, how to manage social media with limited staff and budget, and best practices.

Mindful Leadership (Helsinki)

Presenter: Bruce Thao, LIT Consulting

Many of us live our lives in warp speed, repeating unhealthy patterns of burn-out and self-sacrifice that cause our leadership to suffer. Mindful leadership offers a way out of these self-destructive cycles by inviting us to press pause and (re)evaluate who we are, why we’re here, and where we are going. Participants will practice experiential grounding techniques integrating breath work, mindfulness and meditation. Join this workshop to explore what it means to be a mindful leader, and the potential this has to change yourself and the world.

12:15 – 1:15 p.m. Lunch (Europa)

1:15 – 2:30 p.m. Breakout Session: Peer Exchange

Connect with your peers to discuss challenges, best practices and lessons learned. Participants shape the session through Q&A. Expect to leave with new ideas and contacts for future questions and thought exchanges. Bring your business cards. Choose from one of three topics facilitated by members of the Program Advisory Council.

Managing Client Load (Plymouth)

During periods of high demand client loads increase. Discuss the challenges this creates and techniques for continuing to effectively serve clients and balance your work.

Outreach and Partnerships (Helsinki)

Discuss unique and effective outreach strategies and/or partnerships throughout the Homeownership Advisors Network. Hear from Roxanny Armendariz (NeDA) and Nancy Hostetler (Bell Mortgage) about the partnership they have formed to help prepare buyers.

HUD Certification Exam (Studio 5)Come ask questions about taking the HUD Certification Exam. Learn from your peers and share tips for studying and preparing for the exam.

2:30 – 3:00 p.m. Closing Session (Scandinavian Ballroom)

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Affordable housing programs with personal service:

EQUAL HOUSINGLENDER

• Portfolio Community Lending• HomeReady

• Home Possible• FHA & VA

Visit the Bremer booth!

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HOMELEADING THE WAY

Board of Directors

2018 HOMEOWNERSHIP ADVISORS CONFERENCE

THANK YOU TO OUR SPONSORS

THANK YOU 2018 PROGRAM ADVISORY COUNCIL

Mary Burlingame, Southwest MN Housing PartnershipJessica Erickson, Scott County CDAPortia Jackson, Washington County CDAEmma Kasiga, African Development CenterSandi Kleist, LSS Financial CounselingAthieei Lam, Olmsted County HRACaley Long, Neighborhood Development AllianceTasha Merritt, NeighborWorks Home PartnersOsborne Strickland, 1st Home NetworkMindy Van Huffel, PRG, Inc.Kelli Winter, West Central MN Communities ActionStephen Wreh-Wilson, Twin Cities Habitat for HumanityNick Yang, NeighborWorks Home Partners

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THANK YOU TO OUR SPONSORS