lean business model workshop - jim moran college of ...€¦ · business model canvas! the what...

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The Jim Moran Institute Proprietary and Confidential © 2016 The Jim Moran Institute for Global Entrepreneurship Lean Business Model Michael Campbell Director, North Florida Outreach The Jim Moran Institute for Global Entrepreneurship College of Business, Florida State University

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Page 1: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global EntrepreneurshipThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Lean Business Model Michael Campbell

Director, North Florida OutreachThe Jim Moran Institute for Global Entrepreneurship

College of Business, Florida State University

Page 2: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Some Starting Points

� Let’s agree on some terms� The POVS model

Page 3: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Innovation and Commerce

� Innovation: The act or process of developing new ideas, devices, or methods.

� Commerce: The act or process of trading amongst economic agents. Generally, commerce refers to the exchange of goods, services or something of value, between two entities.

Page 4: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

The Essence of Entrepreneurship

� P = Problem Identification� O = Opportunity Recognition� V = Venture Creation� S = Sustaining the Venture

Page 5: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Lean Business Model

� Perfect is the enemy of possible� Get out and initiate contact with the

customer� Pivot� Move on test results

Page 6: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Business Model Canvas

Page 7: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Business Model Canvas

� The What (Mission)ü The value proposition of what is offered to the market;

� The Who (Key Stakeholders)ü The segment(s) of clients that are addressed by the value proposition;ü The communication and distribution channels to reach clients and offer them the

value proposition;ü The relationships established with clients;

� The How (Core Competencies) ü The key resources needed to make the business model possible;ü The key activities necessary to implement the business model;ü The key partners and their motivations to participate in the business model;

� The Fuel (Lifeblood)ü The revenue streams generated by the business model (constituting the revenue model);ü The cost structure resulting from the business model.

Page 8: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Value Proposition (VP) – The What AKA (The Mission)

� What customer problems does the value proposition solve or which customer need is it serving?

� What features accomplish this?ü What is the bundle of products or services that creates

value for a specific customer segment?ü Is it something new?ü Does it deliver improved performance (faster, better,

cheaper)?ü Is it a custom product or service?

Page 9: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Value Proposition

� What is the problem (not a symptom)?ü “3 whys”

vWhy is it a problem?vWhy does the situation exist that allows the

problem to occur?vWhy does that situation lead to the original

problem?

Page 10: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Value Proposition

� What is the solution?ü How does the value proposition compare to the

next best alternative?ü Is your solution better, faster or cheaper?ü If not, then why would anyone choose it?

Page 11: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Business Model Canvas

Page 12: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Customer Segments (CS)

� For who are you solving a problem or fulfilling a need?

� Does your value proposition match their needs? ü Mass Market (no distinction between customers)?ü Niche Market (custom production, service)?ü Segmented (medical, aviation, consumer)?ü Multi-sided (credit cards, real estate)?

Page 13: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Customer Channels (CH)

� How will your customers find out about your value proposition?ü Advertising?ü Word of mouth?

� How will you deliver your solution to your customers?ü Retail stores?ü Delivery?

Page 14: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Customer Relationships (CR)

� How will you attract and retain customers?ü Customer acquisition?ü Customer Retention?ü Increasing customer sales?

Page 15: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Business Model Canvas

Page 16: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Key Resources (KR)

� What do you need to make the business model possible?ü Physical assets?ü Intellectual assets ü Human capital (valuable, rare, inimitable)?ü Financial capital (cash, lines of credit, loan,

grants, investors)?

Page 17: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Key Activities (KA)

� What are the most important things you must do to make the business model work?ü Design?ü Production?ü Continuous (process/product) improvement?

Page 18: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Key Partners (KP)

� Which external organizations are critical to the success of your business model?ü Suppliers, Property ownerü Strategic alliances (risk diffusion)ü Vertical/horizontal integration?ü Skin in the game

Page 19: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Business Model Canvas

Page 20: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Finances

� Revenues?ü Sales? Merchandising?

� Costs?ü Fixed vs. Variable?ü Facility, Equipment, Utilities, Labor, Production,

Marketing

Page 21: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Revenue Streams (R$)

� The cash flow generated by the business model. Will it be transaction revenue (one-time customer payment) or recurring revenue (on-going payments)?ü Asset sale (transfer of ownership)?ü Usage fee (based on consumption)?ü Subscription fee?ü Lending, renting, leasing?ü Licensing?

Page 22: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Cost Structure (C$)

� What are all the costs associated with operating the business model?ü Fixed costs (volume independent)?ü Variable costs (proportionate to volume)?ü Economies of scale (greater return on fixed

costs)?ü Economies of scope (multiple products)?

Page 23: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Cost Structure (C$)

� The costs associated will be mostly variable and relatively proportionate to production.

� How will this hypothesis be tested?

Page 24: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Business Model Canvas

Page 25: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Lean Business Model

� Incorporate in your decision process

Page 26: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Implementation Strategy

� Modeling assists in business development - Targeting� Model potential customers� Use to inform us as to what employees hire� Modeling can turn into action� Model can be used for business planning� What if the value proposition does not match the

mission? � What if the value proposition is not consistent with the

vision?

Page 27: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

Lean Business Model

� Real life Examples:ü New Product – Wood shavingsü Employee – Adding Sales Associateü Banking – Line of Credit

Page 28: lean business model workshop - Jim Moran College of ...€¦ · Business Model Canvas! The What (Mission)! The value proposition of what is offered to the market;! The Who (Key Stakeholders)!

“The future belongs to those who prepare for it.” ~ Jim MoranThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global EntrepreneurshipThe Jim Moran Institute Proprietary and Confidential© 2016 The Jim Moran Institute for Global Entrepreneurship

The Jim Moran Institute for Global Entrepreneurship

Questions?Mike Campbell

Director, North Florida Outreach The Jim Moran Institute for Global Entrepreneurship

College of Business, Florida State University