lean change management - alm chicago
TRANSCRIPT
Lean Change Management@jasonlittle #almchicago
TRANSFORM!
YOU ARE HERE
UTOPIA IS HERE…WE THINKOR WAS IT HERE?
Agile Insta
llation
1 of 12
Registering for CSM Course….Renaming Job: project manager to scrum masterRegistering Agile Governance process…Creating Agile QA roleCreating Agile Centre of Excellence
Critical Error: Tried Doing Agile instead of Being Agile. Installation will now revert.
Firing Agile Coaches…Preparing bad performance reviews for managers and staff…Preparing year end bonuses for executive team…
Unable to un-install Agile. Teams have gone rogue. Run for your life.
Methodologists say…“You didn’t use the tool right”
Culture junkies say…“you didn’t change your culture!”
Mindset people say…“you didn’t develop the agile mindset!”
Management gurus say…“your management didn’t support it!”
Agile Zealots say…“you were doing agile, not being agile!”
System thinkers say…complex adaptive systems theory says that you can’t…
Complexity thinking by Dave Mustaine.Hindsight is always 20/20…but looking back it’s still a bit
fuzzy.
The truth is, we all suck at agile
0
15
30
45
60
2006 2007 2008 2010 2011 2012 2013 2014
Failure to Change Culture General Resistance to ChangeLack of Skill Lack of Management Support
9 Year “Barriers to Agile” Trend from Version One “State of Agile” Survey
70%
30%1995 – Kotter: 30%
1998 – Turner and Crawford: 33% 2005 – Procsi: 29%
2008 – Mckinsey: 30% 2011 – Standish Group: 34%
Hammer and Champy – 1993 Beer and Nohria – 2000
Senturia – 2008http://www.bcs.org/upload/pdf/markhughes-060910.pdf
people
Step 2 Step 3Step 1
The REAL Craig Larman
CAN’T
Let “Can’t” be the start of the story, not the ending -David Dame
EXECUTIVES
MANAGERS
TEAMS/STAFF
PERSPECTIVE
DATASUPPORTING THE CHANGE
HOLDING BACK THE CHANGE
THEME 1 THEME 1I
Perspective Mappingleanchange.org/perspectivemapping
Alignment for Change Using LSP®leanchange.org/lego
What is affected?
Alignment for Change Using Change Canvasesleanchange.org/alignment
Visualize it.
Alignment
Perspective Map
Change Canvas
Insights
Learn about the system we
want to change.
Surveys
Lean Coffee
ADKAR Survey
Options
What can we do now?
How hard will it be?
Is it worth it? What can wait?
CostVa
lue
Experiments
Think of changes as small, time-‐
bound Experiments
“All mankind is divided into three classes: those that are immovable, those that are movable, and those that move”
- Benjimin Franklin
Movers
Moveables
Immovables
FACILITATE“make the change easier”
SPARK“inspire!”
SIGNAL“remind”
The way things work around
here
1. Be the lone nut or the first follower.
2. Involve the people affected by the change in the
design of the change.
Lean Change ManagementA collection of stories based on using ideas blended together by stealing from Agile, Lean Startup, Change Management, Organizational Development and more.
leanchange.org
@jasonlittle