lean helping to erase boarders between business and it | roman smirak | ltg-15
DESCRIPTION
Presentation at Lean Tribe Gathering in Malmö 24 april 2013. Full title: How can Lean help to erase the boarders between business and IT, blow off team silos and get rid of the blame game.TRANSCRIPT
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Business Driven ITErase boarders between Business and IT
Roman Šmiřák
Manager of [email protected]
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Over 10 years of Lean & Agile
3500+ people enjoying results of coaching
Conference speakers and cross industry collaboration e.g. TiViT, ITEA2
Tieto Lean / Agile coaches
• Finland, Sweden, Czech
• Technology and Management background
• Enthusiasts as well as proffesional consultants
Lean Business Improvements
Where do I come from?
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IT reality
Outside – in perspective
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02011 2012 2013
Build
Business dynamics
IT change pace
External dynamics
% of IT cost reducing
Unfavorable cost split
Operational project portfolio
Alignment with Business
Run
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IT reality
IT perspective inside
© 2012 Tieto Corporation5
IT reality
Collaboration or blame game?
Business vs. IT
IT is always a problem; I doubt we get all the return on investment!
Why we have to wait several months even for small enhancement of a system!
This is third major incident this year already! Guys do you really have things under control?
Guys, you force us to constantly switch between the tasks since you due to constant escalation mode!
What shall I do if you shrink our budget every year? We simply need more people!
This deadline was impossible from the beginning – I told you so! Now we are in complete mess due to it!
© 2012 Tieto Corporation
Customer Tieto
Our scope covering E2E valuestream incl. stakeholders, internal development and operations and Tieto
IT
Frictionpoint at the boarder Tieto (supplier) and customer
Frictionpoint at the boarder Business and IT
Frictionpointat the boarder Management and Operational level
Frictionpoint at the boarders
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Success story
Lean@Tieto
Carsten Henke
Director, Solution Area
Currently we have in average doubled Productivity per month than in average of 2011!
Lean@Tieto significantly contributed by:• Cross-functional, cross-country Lean workshops providing brand new
perspective on improvements, pulling people out of their boxes.
• Sharing experience and providing on-job coaching.
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Number of errors
2011 2012
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Thank You!
Roman Šmiřák
Manager of [email protected]