learn how tablet mobility is transforming the way we do business
TRANSCRIPT
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Learn How Tablet Mobility Is Transforming The Way We Do
BusinessTRAVIS HOOPER, VP, Product and Strategy, ArmorActive
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Is Transforming The Way We Do BusinessTravis HooperArmorActive | VP Product and Strategy January 17, 2017
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Mobility The ability to move or be moved freely and
easily
Flexibility
Portability
Adaptability
Nimble
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Tablet Trends: Enterprise
4
340% Since 2012
45M
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The customer experience is at the epicenter for all brands, in all industries, in all parts of the world. Digital enablement is leading the strategic agenda in the boardroom.
Customer Engagement:
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Digital strategy on the corporate agenda
Brands wanting an intimate experience with customers
Differentiated experience
Government funding driving adoption
Operational efficiencies and cost reductions
Staying Relevant & Innovative
Factors Driving The Tablet Mobility Agenda:
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Tablets were designed as a consumer producto Entertainmento Emailso Gaming
How do you secure the tablet, while allowing for?o Interactivityo Connectivity o Mobility
What tablet and operating system to use? What software to use?
Challenges For Tablet Mobility Deployments:
Customer Engagement
Mobile Device OEM
Channel / Integrators
Peripherals
Software
How to integrate into existing IT infrastructure?
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RETAIL SEGEMENT OVERVIEW
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RETAIL TRENDS• Retailers have historically been very
progressive with customer engagement initiatives.
• Utilizing significant investments in Digital experiences is now driving physical experience in stores – Omni-channel, Look Books, and Catalog Extension.
• POS market contains many players, however, EMV and mPOS initiatives are driving investments.
Retail Use Cases
• POS and mPOS• Self Service Checkout• Catalog Extension• Interactive Display• Catalog / Product Locator• Loyalty Program• Gift Registry• Back of House• Credit Application
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RETAIL STATS60%
Retailers surveyed said mobility and marketing
were their top two digital priorities.
54MmPOS units installed
globally by 2019.
50%Reduction in checkout times after deploying
mobile POS solutions.
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RETAILPOPULAR USE CASES
POS/mPOS (Mobile POS)
The mobility aspect of the mPOS device helps merchants provide a more personalized experience to customers.
Digital Signage / Kiosk
Omnichannel retailing will facilitate everything from checking stock to locating products and completing online purchases… all while in-store.
Using technology to create efficiencies by integrating your inventory, labor scheduling and employee management software.
Back of the House Technologies
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RETAILWHY MOBILITY MATTERSRetailers are using mobile devices to provide a differentiated customer experience while solving tough retail pain points such as EMV transition, line busting and building customer loyalty.
Customer Experience Improvements
Increase Sales and Conversions
Less Expensive and Easier Solution
Easily Accept Mobile Payment Options
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Keys to Successful Retail Mobility SolutionsRETAILAccessory & Payment Integration
Connectivity and Power Management
Security (Loss Prevention)
Easy To Interact With Tablet
Cleanability & Human Factor
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Execution Examples by Vertical and Use Case.
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Hawaiian Airlines Customer Kiosks• Full Metal Jacket Enclosure +• Gravity Flip Pro Mount
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iPad Mini 900 positions
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iPad Air Enterprise Tablet Lite
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500 + Units Enterprise Tablet Lite™
Credit Checks
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VIDEO LOOPING SIGNAGE
LeBron’s ‘Unkwn’ Store
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CATALOG LOOK BOOK & ORDERING
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PRODUCT INFORMATION
FurnitureLand & King Arthur
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Application (use case) Trends
Evolve Enclosure / Gravity Flip Pro Mount
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7 Thank You
To Learn More Visit: ArmorActive.com
Travis HooperArmorActive | VP Product and Strategy