learncore - 21 questions that every sales person must answer!
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The Learning platform that turns everyday employees into top performers. Guidelines: Use the deck as a source of questions ask your sales team with the rubric below as a way to assess their response.TRANSCRIPT
21 Questions that Every Sales Person Must Answer
Questions by LearnCore
“Create Top Performers”
Presented by Vishal Shah
Co-founder – VP Strategy, LearnCoreApril 30, 2014
www.learncore.com
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Improve your sales team’s skills in 10 min.with LearnCore
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Guidelines:
Use the deck as a source of questions to ask your sales team with the rubric below as a way to assess their response.
LearnCore Methodology
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What problems does your product or service solve and what are the typical customer
pain points?
LearnCore Methodology
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Who are your competitors? Why are you better?
LearnCore Methodology
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Describe your ideal customer?
LearnCore Methodology
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Customer Objection:
Your product/service is too expensive.
LearnCore Methodology
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What is the company philosophy, mission or history?
LearnCore Methodology
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Customer Objection:
We are working on many initiatives right now, it may be better to reach back out in 6
months.
LearnCore Methodology
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Customer Objection:
We are ok with the processes that we have in place right now.
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How does the process look after the sale is completed?
LearnCore Methodology
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Customer Objection:
We are already working with someone else.
LearnCore Methodology
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Customer Objection:
Why can't we just do that in house?
LearnCore Methodology
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Customer Objection:
This type of solution just won't work for us.
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How does your company support the customer before
and after the sale?
LearnCore Methodology
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What is the process your company takes for handling
customer feedback?
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Customer Objection:
It looks like you have not worked with companies from
our ______ Industry.
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Customer Objection:
There is too much risk for implementing your solution.
LearnCore Methodology
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What are some important tips for new Sales prospects?
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Customer Objection:
(On a cold outreach) Now is not a good time.
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What are the 3 questions you ask to qualify your prospect?
LearnCore Methodology
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What are the typical KPI's your clients use to evaluate your
product/service?
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How do you educate your customer prior to the sale?
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Customer Objection:
My boss says that this isn't a priority right now.
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Need help scaling these skills to your sales team?
Vishal Shah, VP [email protected]
312-300-6684