learnerships capacity building workshop. agenda. opening and welcome introduction of regional...
TRANSCRIPT
Learnerships
CAPACITY BUILDING
WORKSHOP.
AGENDA.
• Opening and Welcome • Introduction of Regional Offices• Learnerships Overview and process flow. • Introducing Phase V• Learnership Agreement• Placement Assessment Tool• Orientation guide • ETQA Presentation • Quarterly report.• Grants and Tax incentives • Verification• Monitoring • Legislation on Learnerships.
What is a Learnership?
Work based education and training programme
A Qualification
At least 120 credits
Comprises of fundamental, core and elective components
Relates to an occupation
Combines theory and workplace experience
What is a Learnership?
Learner
Training Provider
Employer
Benefits of Learnerships?
•For the employer:
Experience workers
Upliftment of skills
Development of competent staff
Empowerment
Requiring less supervision
Improving productivity and quality
Benchmarking against international standards
Vehicle to address employment equity targets…
Identify skills gap and target particular training gaps
Create pool of coaches within the workplace
Benefits of Learnerships?
•For the Industry:
Become competitive in global market
Assist in creating a pool of skilled people, more professional
Standards and qualification give industry direction in which to
develop their people to world-class standards
Industry will be able to identify scarce skills, focus for incentives
and bursaries
Benefits of Learnerships?
•For the learner:
Provide easy access to learning
Additional training available
Increased opportunities
Career pathing
Self-development
Learn while you earn
Receives formal qualification
Learner Allowance
COLUMN 1 COLUMN 2 COLUMN 3 COLUMN 4
Exit level of learnership Credits already earned by learner
Percentage of qualified wage to be paid as
allowance
Minimum allowance per week
NQF 1 or 2 0 -120 35% R120.00
121 –240 69% R240.00
NQF 3 0 -120 17% R120.00
121 -240 40% R226.00
241 -360 53% R370.00
NQF 4 0 -120 13% R120.00
121 -240 25% R240.00
241 -360 53% R370.00
361 -480 56% R540.00
NQF 5 to 8 0 -120 8% R120.00
120 -240 18% R260.00
240 -360 27% R389.00
361 -480 38% R548.00
481 -600 49% R700.00
Registered Learnerships.Learnership Title NQF
TITLE Registration number Credits.
National Certificate: Wholesale and Retail Generalist
L2 27 Q 000001 16 168 2 160
National Certificate: Retail and Wholesale Processes
L2 27 Q 000002 11 168 2 160
National Certificate: Wholesale and Retail Sales Practice
L3 27Q270007251203 120
National Certificate: Retail and Wholesale, Sales and Service Technology
L4 27 Q 000005 15 155 4 124
National Certificate: Retail and Wholesale, Sales and Service Technology
L4 27 Q 000003 10 120 4 120
National Certificate: Retail Shop Floor Practices
2 27Q270006301222 122
National Certificate: Wholesale and Retail Credit Control
L4 27Q270007251203 120
National Certificate: Wholesale and Retail Operations Management
L5 27 Q 000004 15 240 5
National Certificate: Wholesale and Retail Distribution
L2 27Q270010391202 120
Publication of project
Information Sharing Sessions
Letter of Intent
Workplace Evaluation
Learner Allocation per company
Management and Delivery of Learning
Recruitment and Placement of Learners
Submission of Learnership Agreement.
SMS training Commencement of learnership
Grant Payment linked to quarterly report.
Verification
Monitoring
Certification
Learnership Process Flow
Sponsored Learnerships
Letter of Intent
Workplace Evaluation
Approval of letter of Intent
Management and Delivery of Learning
Recruitment and Placement of Learners
Submission of Learnership Agreement.
SMS training
Commencement of learnership
Quarterly report.
Verification
Monitoring
Certification
Learnership Process Flow
Non-Sponsored Learnerships
???
Questions.
Phase V – Roll-outPublication of Phase 5
Information Sharing Sessions
Submission of Letter of Intent – 30 June 05
Workplace Evaluation / Preparation
Learner Allocations per organisation
Concluding of Management & Delivery contract
Recruitment & Placement of learners
Concluding of Learnership Agreements
Implementation of Training
Registration of the Learnership Agreements.
1. Employer, Learner, and Training Provider signs the Learnership Agreement.
2. Service Provider/Employer upload the LA on the SMS and submit 2 original copies to the seta.
3. Receive the Learnership Agreement
4. Register the agreement on the LA Register.
5. Administrator verify the L Agreement.
6. Forward to Regional Coordinator for reverification and stamp of approval.
7. Forward back to administrator for registration on the SMS(touch of a button.
What is an agreement?
• A legal document binding the following parties:
– Employer
– Training provider
– Learner
Learnerships Agreement
Learner
Employer Training Provider
Learnerships Agreement
There are two parts to the Learnership Agreement:
PART A:Terms and conditions of
Agreement
PART B:Details of the Learnership and
Parties to the Agreement
Declaration of the parties
Rights of Learners, Employers and registered Training Providers
Duties of Learners, Employers and Registered Training Providers
Conditions for terminating the Agreement
Handling Disputes
Learnership details
Learner details
Parent or Guardian details
Training Provider details
Terms and conditions of employment (pre- and unemployed Learners)
Signatures
DUTIES…Learner
• The Learner must: – Work for the employer as part of the learning process
– Be available for and participate in all learning and work experience
– Comply with workplace policies.
– Complete all assessment tools supplied by the employer to record relevant work place experience.
– Attend all study periods and theoretical learning sessions with training provider.
Duties…Employer
• The employer must:
– Comply with all applicable Labour legislation
– Provide learner with appropriate training and facilities in the work environment.
– Provide adequate supervision.
– Release the learner during normal working hour to attend the theoretical lessons
– Pay the learner the agreed learner allowance.
– Ensure that on the job assessment is conducted.
– Have an employment contract for the duration of the program.
Duties…Training provider
• The training provider must: – Provide education and training in terms of the Learnership.
– Provider support to the learner as required.
– Record, monitor and retain details of training provided, or cause it to be conducted.
– Conduct off the job assessment
– Provide reports to the employer on learner performance.
Agreement Termination
• The Learner agreement terminates:
– On the date of termination stipulated in part B of the Agreement.
Termination cont…
– On an earlier date if: • The learner successfully completes the learnership.
• The learners is fairly dismissed by the employer for a reason related to the learner’s conduct as an employee
• The learner and employer agree to terminate.
• The SETA approves a written application to terminate the Agreement by the learners or the employer if good cause is indicated
Learnerships Agreements
To be complete and signed by all parties
Initials on each page (all parties)
Company (and Provider) logo(s) in addition to the SETA & DoL logos
Submit two original copies
Parent/Guardian signature for minors (under 21years)
Learnership Agreement
Attachments:
Contract letter of employment for the 18.2 learners
ID Copy
Results/evidence of the placement assessment process
Completed grant claim form
Provider status on Accreditation and Approval of ProgrammesLearner information form.
Process for registration of Agreements
Employer, Learner and Provider completes
Agreement.
Employer upload the LA on the SMS and sends 2 (two)
copies of LA to W&RSETA
W&RSETA verifies information, records and registers each Agreement
(signed and dated)
W&RSETA sends one copy of each registered Agreement to
Employer.
The SETA must decide whether or not to register a
learnerships agreement within two weeks of receiving the
learnership agreement
Questions
???
Placement Assessments
Learners to be placed through the use of the W&RSETA placement assessment tool
Results to be attached to the Learnerships Agreement through the Master Data Sheet
Or
Use own selection and placement tool
Evidence/results to be attached to the Learnerships Agreement
Process undertaken to be communicated during site visits
Contents
IntroductionBasic Assessment Good practice
Orientation to Process Flow“At a Glance” – instrument highlights
Marking and Scoring – practical Question and AnswersChartering next steps
Introduction
•Purpose / Objectives
•Assessment Process
•File Content
Purpose / Objectives Process that ensures individuals selected to a Learnerships programme are: • Best fit candidate • Able to cope with the level required on the
Learnerships programme• Meet the Learner Competency Profile • Return on investment – motivational and
organizational fit• Suitable candidate that will fit … and stay
The selection process…
Applicants
FILTER 1Entrance Assessment: Rigid; Easy Administration;
Filters out 50% of non-successful candidates
FILTER 3Structured Interview:
Final screening of remaining 20% viable
& borderline candidates
FILTER 2Proficiency Test:
Filters out further 30% of non-successful candidates
Successful Candidates
FILTER 4Assessment 2:
Differentiate Level 4 &5
Learnerships Assessment Placement File
-Orientation-Learner Profile Guide-Consent Form-Master data sheet-Implementation Guide-Entrance Assessment
Administrator GuideAssessment documentation (one or two docs)Scoring guide and sheet
File continue
- Proficiency Assessment Administrator Guide
Assessment documentation (question and answer sheet)
Scoring guide- Structured interview
Administrator Guide Interview form (includes scoring)- Assessment 2 (only in Level 4 and 5)
Administrator GuideAssessment documentation Scoring guide
Basic Selection Good Practices
-Preparation Tips
-Selection Practice Tips
Selection Practice Tips
Learner preparation:Well organised and timeous processesTest-friendly environment
Environment preparation:Clear instructions and test integrityAll necessary materials suppliedStandardised Administration practice & processConsistent timing and time-checks provided
Facilitator preparation:Professional and observant assessorsSecurity of assessment toolsFollow administrator guides(For more detail please read implementation guide)
Preparation Recommendations- Check lists
Stationery, copies, venueFacilitators, presentations, administrationTravel, accommodation, catering (Lunch!)
- Dry-run administration & roles- Prepare introduction:
WelcomeIntro to Organisation, what is a Learnership,
number of Learnership positions availablePurpose and process of Learnerships
selectionFeedback (timing and content)What is being looked at in the assessment
- Read and orientate yourself to the full test battery(Specifically competencies, implementation
guide, scoring guides and administrator guides)
The Selection Process Flow
What are we assessing?
Literacy & NumeracyAttention to DetailComprehensionFit – Organizational, motivationalProblem SolvingListeningFollowing Instructions
At a Glance
Focus on individual test items:
Level 2: Numeracy, Problem Solving, Listening
Level 3: Numeracy, Problem Solving, Listening, Entrance Assessment.
Level 4: Entrance Assessment, Listening
Level 5: In-basket
Marking and Scoring cont’d
-Proficiency-Entrance Assessment-Structured Interview-In-Basket
Review the selection process…
Applicants: Good intro, put at easeSigned consent form
FILTER 1 – Entrance Assessment: One form for Level 2, Form and Tables for 4&5
Easy Administration in large group settingMax 30 minutes; Test conditions
Scored according to guide on five dimensions
FILTER 3 – Structured Interview:Set competency and question
guides with probing60 mins including scoring
FILTER 2 – Proficiency Test: Question & Answer sheets
Pens, pencils, erasers, calculators90 mins plus 30 mins listening
Multiple choice& interpret written ex.
FILTER 4 -Test 2 90mnsIn-basket 12 itemsScore by weighted model responses
Results in Successful
Learnership Candidates.Give response by
Due date
Next steps…
Facilitator– Prepare my introduction – Read through documentation and
ensure I am familiar.– Practice listening roles on proficiency
tests.– Draft check lists and standard
introduction letters for Learnerships applicants and successful candidates
Organization
-Fair and consistent application of assessment tool-Ensure all administrators comfortable with implementation-Scheduled assessment and feedback dates with reasonable- Time frames-Clear Learnerships commitment -Safe-keeping of all documentation
Learner
-Know what is being looked at in the assessment -Clear expectations and preparation requirements communicated -Clear instructions, understanding of process and anxiety free-Impression of well-prepared and well-managed assessment sessions.
? ? ? ?
Orientation and Induction Guide
• 18.2 Learners
• Orientation – Learnership
• Induction – Company
• Guidelines only – not prescriptive
Existing Employees
• 30 – 70% on the shop floor
• Relationship between existing employees and 18.2 learners – crucial
• Sensitization Workshop: – Board Members; MD, Senior
Management– Line Managers; Supervisors– Shop Stewards– Employees
Contents of Workshop
• What is a Learnership and what is its purpose?
• Why is the company embarking on Learnerships?
• How will the Learnerships work?
• Appendix II
Learnership Orientation
• Learnership Agreement
• Overview of the NQF
• Overview of the Learning Programme
Orientation cont’d
• Learners need:– Learner Guides
– Learnership Rollout Plan
• Tip: Ensure clarity of expectations: theory and workplace experience
Induction into the Company
• Employment Contract
• Induction Checklist
• Induction File
Learnership Site Induction
• Branch rules and regulations
• Tour of the site
• Health and Safety Regulations
• Forms
Learner Support Systems
• Learnership Implementation Committee or• Learnership Project Leader/
Learnership Supervisor
• Role Players:– Coaches– Mentors– Assessors
Assessment
• Assessors – critical role players• Formative assessment:
– Mediates the unit standard or qualification– Compares learning to the required standard– Identifies problem areas– Provides feedback– Prepares the learner for the summative
assessment
• Summative assessment:– Verifies the learning process– Maintains the standard of performance
Questions
???
Quarterly Report
To be submitted every three months (quarter)
Indicating assessments:
completed in progress in the next quarterTerminations.
Payment ModelIts purpose is to keep track of learner progress
regarding the following:
1. Learners quarterly assessments
1. When = Reports on assessments are compiled quarterly.
2. How – Assessments are conducted using a STD format from the W&RSETA.
3. Who – Only W&RSETA registered assessors.
4. What – Assessment is focused on the content of the learning programme.
2. Assess the ability of the learner to cope with challenges as presented by the learning programme.
Quarterly Reports
Payment ModelImportant Dates
Activity Dates
Reminder of Agreements 27 February 2006
Receive Learnership Agreements
15 March 2006
Complete a register 15 March 2006
Verify the Agreements 15 – 17 March 2006
Approve agreement 20 – 21 March 2006
Register on a database 22 March 2006
Learnership Grant
18.1 Learner
(Employed)
18.2 Learner
(Unemployed)
Learner with disabilities
(additional)
R 13 000-00 R 28 000-00 i.e.
R13 000 M&D, R15 000 Learner Allowance
R 10 000-00
(SETA’s are exempt from VAT)
Payment ModelGrant per Learner = R28 000
Disabled cost = R10 000
Event % Requirements Date Payable
Initial 60 % Agreements & Contract 30 March 06
Second 20% Second Quarterly Report 30 September
Final 20% Certification 30 May 07
Payments
When?
Period Submission Date Payment Date
Initial 15 March 2006 30 March 2006
2nd Quarter 15 September 2006 30 September 2006
Final 30 April 2007 15 May 2007
Grant Payment
• Required documents for grant payment. – Grant claim forms.– Quarterly report– Learner daily register– Learner information form. – Termination letter (If applicable)
• Final payment = Only on certification.
Tax Incentives
Registration (lesser of)
18.1 – R17 500 or 70% of annual remuneration
18.2 – R 25 000.00 or annual remuneration
Completion (lesser of)
R 25 000.00 or annual remuneration
Tax Forms
To be submitted directly to the Receiver of Revenue
Attach front cover of the SETA approved and registered learnerships agreement
Attach SETA letter of confirmation
Questions
???
Verification
-All Learnerships are verified during the 1st week of implementation for the following reasons:
-Confirm the learners.
-One on one contact with key role players in Learnerships.
-Enable W&RSETA to handle all teething problems right from the beginning of the programme.
Monitoring
Format:
Conducted Quarterly
Focus Group –
Joint meeting with the Store Manager/Management, the Assessor(s), Mentor(s), Training Provider(s), Skills Development Facilitator and/or Training Manager.
Interview with the Learner(s) in the workplace
Monitoring
Objectives:
Confirm and monitor the implementation of the learnerships programmes Get input on the progress (and quality of the provision) of the programmes Make contact with all role players involved in the programmes Discuss learner placement processes followed Obtain information regarding the output and impact on the following:
the workplace the learners facilitators, assessors, mentors, supervisors the learnership agreement, and the learnership agreement on the programme
Monitoring -Responsibility.
-W&RSETA-ISDF – Independent Skills Development Facilitators. Now called Sector Specialist.
-Learnerships contracted and trained SS to conduct monitoring/site visits.
-Learnerships alone could not cope with the scope of work.
Skills Development Act
Learnerships Sectoral Determination
Basic Conditions of Employment Act.
Labour Relations Act.
DOL Regulations on quality of learning, Learnership monitoring, and types of learning( These are documents still on the finalization stages and will be used for guiding setas on Learnerships implementation).
Legislation on Learnerships.
WHO IS LEARNERSHIPS?
- The Learnerships dept is comprised by a team of:
-Learnerships Manager – Tebogo Mogabudi –
- Learnerships Advisors – Tsakani Mabunda
- - Administrator – Dawn Prince