learning as you go developmental evaluation can improve the effectiveness and efficiency of your...
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Learning as You GoDevelopmental Evaluation can improve the effectiveness and efficiency of your organization’s work
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Introductions
• Name• Organization• Role• Experience with Evaluation
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Where do you work?
Easy St.?
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Or Here?
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Simple…Piece of Cake
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Complicated…Wedding Cake
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Complex…Cake Shop
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Task 1: Simple
What is one of the tasks that your organization completes that is simple: • You use a known method • It involves few parts or people• You are sure you can complete it
successfully
Write it down on the Green card
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Task 2: Complicated
What is one of the tasks that your organization completes that is complicated: • It involves many parts or people• Interactions between parts are
predictable• If you are careful and thorough, you
can complete it successfully Write it down on the
Blue card
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Write it down on the Orange card
Task 3: Complex
What is one of the goals that your organization would like to do that is complex: • It involves many parts or people• Interactions between parts are
unpredictable• Even if you are careful and thorough, you
may not complete it successfully
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Social Innovation
• Strong vision of what could be• Commitment to making a difference• Explore possibilities for new
approaches• Uncertainty• Messiness
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Social Innovation
Think about a time you or your organization had a vision and commitment, but you faced either (or both) • Uncertainty• Messiness
Write it down on the Yellow card
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Evaluation of Social Innovation• Collaborative: Innovators + Evaluators • Open and adaptive• Valuing all perspectives• Eager for feedback• Tolerance for ambiguity• “Getting to Maybe”
From your Yellow card — What feedback did you seek? Did you get a solution that’s still in use?
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Developmental Evaluation
• Term coined by Michael Quinn Patton• Nurtures promising
innovation• Supports adaptation• Documents actions taken• Identifies short-term
consequences• Connects consequences to
larger vision
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Developmental Evaluation
Does your organization do some of the things that are “developmental evaluation?” Describe any that you do – or, think about why you don’t.(Innovation, adaptation, short-term consequences, connected to vision)
Write it down on the Pink card
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“What’s in a name?”
• “A rose by any other name would smell as sweet.”
- William Shakespeare, Romeo and Juliet
• Other frameworks for complexity, innovation, and adaption: Strategic Learning Results-Based Accountability Emergent Learning
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Culture of Evaluation
• Building a culture of evaluation• DIY Evaluation• Use an external evaluator
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Culture of Evaluation
Involve your staff:• Give them a voice• Increase engagement• Know you are listening• Validate their efforts
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Culture of Evaluation
Use what you have:• Track and follow what is happening
now• Look for small successes• Value qualitative data — not everything
important can be reduced to numbers
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Culture of Evaluation
Communication:• Be consistent about valuing feedback• Embrace transparent decision-making
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Learning is at the center
• A lessonChanges what you know
• A lesson learnedChanges what you do
• Developmental evaluation is focused on changing what you do
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Learning is at the center
• The learning cycle:• Plan• Act• Reflect• Adjust• Plan
…
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Learning is at the center
• The learning cycle• Developmental evaluation
helps you completethe learning cycle
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Thank You!
Peter Flanagan-Hyde, MACertificate in Social Impact MeasurementASU Lodestar Center, Nonprofit Management Institute