Learning Design LEARNING DESIGN UNIT | DIVISION OF STUDENT LEARNING | ISSUE 2 WINTER 2016

As introduced in the previous newsletter, we are making changes in the Learning Design Unit, moving from faculty/school based support to specialist teams focussing on design and delivery. To efficiently move to this new support model, we will

also begin using the DSL Service Request System (SRS) to manage the job allocation process.

The move from ad hoc support at the school level to targeted support will better allow us to target priority courses and jobs, and provide more equitable and efficient service. Many of you will already be familiar with the SRS process and will have used it when making requests to other units in DSL.

The Learning Design Unit will be organised into function-specific teams. Two teams will focus on designing and developing courses, and the one team will focus on subject delivery.

One design team is led by Lynn Flynn and the other by Rebecca (Bec) Acheson. The Design Teams are focused on ensuring educational best practice within course and subject design. Wilma Pfitzner is manager

of the Delivery Team. The new Delivery Team in the Learning Design Unit is staffed by both Educational Designers and Educational Support Coordinators.

The team managers are charged with liaison activities focusing on both design and delivery needs. They have been assigned to liaise with faculties as follows: Lynn will be working with Faculty of Business, Justice & Behavioural Sciences; Bec will be working with Faculty of Arts & Education and Wilma with the Faculty of Science.

Associate Professor Elizabeth Thomson Director, Learning Design

Welcome to the second Learning Design Newsletter, where we keep you up to date on topics related to course and subject design and delivery.

The Design Teams will work closely with Course Directors and other academic staff to provide professional learning and support for course analysis and design, and collaboratively developing new courses and major course revisions and associated learning resources for all modes of deliveryBEC ACHESON, DESIGN TEAM MANAGER

Our team is available to support academics who request help with improving subjects, i2 issues and new educational technology systems support. Our team approach is to provide assistance through the Service Request System underpinned by our new service protocols. The Delivery Team will work with the Design Teams to provide the best solution for your needsWILMA PFITZNER, DELIVERY TEAM MANAGER

Included in our service commitment to the faculties is an ongoing obligation for the Learning Design Unit to report our progress against a list of milestones which align with the Curriculum Learning and Teaching Subplan. This commitment cannot be met by ad hoc service, but rather requires targeted work allocation to better manage our limited resources. To do this, all requests for ED and ESC services will be logged through

the Division of Student Learning’s Service Request System (SRS).

Whilst it may look like two changes at once, it is all one change. To move from having an ED or ESC embedded in your School to allocating work to our staff on an ‘as needed and as available’ basis, we needed to have a method for academic staff to request support and for the job to be allocated to an LDU staff member. Using the

SRS is not new. It has been the standard way of requesting service from other DSL units, and has also been commonly used for ED and ESC requests. We will now be using it more consistently, and this will better enable us to provide more service support than is currently the case.

Whilst there are pros and cons to this, space allocation at a university is always a challenge and to attempt to move all of the EDs and ESCs into one building per campus would require lots of coordination by Facilities Management and have implications across the entire university. Also, we feel that it is still important to have LDU staff out in the schools, as it keeps a connection between the academic staff and the LDU staff.

However, the LDU member in your building in no longer assigned to your school. They will be part of one of the overall Design or Delivery teams, and working on projects across the university. In the past, where you would have just gone to them to ask for help, please now use the SRS.

We recognise that many of the EDs have discipline specific knowledge from the schools they have been

working in. Staff will be self-assigning jobs on an availability basis, and the EDs are in frequent communication with one another and during the implementation phase of this the transition will be sharing information. Managers will also assign and follow up tasks as part of their job.

Why is the way the Learning Design Unit supports schools changing?

Will there still be an ED in my school?

We are making changes to be more efficient and to service the priority courses within a three faculty model.

DSL currently has staff on all CSU campuses, and on many campuses they are dispersed into many buildings.

Design Team ManagerDelivery Team Manager Design Team Manager

Using the Service Request SystemThe DSL Service Request System (SRS) isn’t new.

• Please allow as much time as possible when making your request. All requests are important and though the goal of the reorganisation is to make the LDU more efficient, we still have the same number of staff. The more time we have to respond to, and complete, your request, the better. If your request is urgent, please let us know both by phone and on the SRS booking form.

• Attempt to be as precise as possible when using the form menus.

• Make sure you fill in the subject name, code, and School and a clear and detailed description of what you need assistance with.

• There is a Help document available from the link on the top right corner of the page.

• If you are unsure which category your request fits into, start with the ‘General enquiries’ box. It will get sorted out!

LEARNINGDESIGN

We’ve introduced a new processto better serve you.

DSL SERVICE REQUEST SYSTEM (SRS)

LEARNING DESIGN UNIT | DIVISION OF STUDENT LEARNING

If you have problems using the SRS, there is a HELP button

at the top right corner of the page.

DO YOU NEEDED OR ESC SUPPORT?

http://bit.ly/srs-dsl

GENERAL ENQUIRIESIf unsure, use the GeneralEnquiries button.

INTERACT2 HELP/LEARNING TECHNOLOGIESFor Educational Support Coordinator help and advice with: Interact2 Subject Site Online Meeting MSI and DOMS

EDUCATIONALDESIGN ASSISTANCEFor Educational Designer help and advice with: Assessment Design Online Subject Design Learning Activity Design

For example, Learning Technologies, Learning Resources, and Dispatch have used it as their primary means of managing jobs. Learning Design has also been using it, but not as exclusively as the other units. We are now moving to using it as our primary means of service requests.

The SRS submission page has been revised to make it easier for your request to be allocated to the right unit in DSL. We have been testing it with the School of Teacher Education to great success.

When requests are made, the next available ED or ESC will respond to you (usually within two business days).

To make the SRS process as easy as possible, we have set up an easy to remember short link: http://bit.ly/srs-dsl

Have you seen this poster in your building? If not, please contact an ED, they will arrange for some to be delivered.

Tips for making an SRS request:

Course Design “Hot Topic”The first Hot Topic presentation and discussion takes place on June 28, from 1 pm to 2:30 pm. Associate Professor Jay Phillips will be discussing incorporating Indigenous Australian content into courses and Indigenous Board of Studies approval.

Room bookings for this event will be posted on What’s New and the DSL website soon.

Asociate Degree in Policing Practice

Bachelor of Physiotherapy

Bachelor of Agriculture

Bachelor of Agricultural Business Management

Bachelor of Agricultural Science (Honours)

Bachelor of Occupation Therapy

Bachelor of Psychology (including Honours)

Bachelor of Social Science (Psychology)

Bachelor of Social Science (Social Welfare)

Master of Clinical Exercise Physiology

Master of Education (Knowledge Networks and Digital Innovation)

Master of Education (Teacher Librarianship)

Master of Gerontology

Course Design Updates

At the May FCC meetings, Wave 1 and 2 courses received approval, with minor amendments. All courses that went forward received approval for implementation in 2017. Approved courses are:

For more information about the

Learning Design Unit contact:

P: 02 6933 2056

E: dsladmin@csu.edu.au

W: csu.edu.au/division/student-learning/home/csu-curriculum/what-is-learning-design

Course Approvals

New resources availableThe Course Design section of the DSL website has been updated to include more Smart Learning Resources. Recent additions include a “Frequently Asked Questions” page and a glossary of course design terminology. There are also new “How to” and “CourseSpace Help” manuals for the first phases of the process. More manuals are currently under development.

More details about upcoming CourseSpace sprints, and bug fixes, have also been added.

All of these updates are available at csu.edu.au/division/student-learning/home/csu-curriculum/course-design/

Welcome to Troy Whitford

Dr Troy Whitford has recently joined the team as the third Course Design Lead.

Troy comes to the Smart Learning Team from the School of Humanities and Social Sciences, where as a Course Director he used CourseSpace to review the Bachelor of Arts. He was also Assessment Leader for the Faculty of Arts last year.

Troy joins Denise Wood and Greg Auhl, who we welcome back from study leave, in providing academic support and mentoring to the course teams. As CSU restructures to a three faculty model, Troy will be working with the Faculty of Business, Justice & Behavioural Sciences; Denise will be working with the Faculty of Arts and Education; and Greg with the Faculty of Science.

Works in progressAs the course design process utilising CourseSpace is defined, many courses are still undergoing review with less-defined processes. We have been asked by faculties to outline a process that adheres to the principles of constructive alignment. As we do this, we are including elements that can be carried across when the CourseSpace-supported process is used for all courses.

There are also courses that don’t require a full review, and this is being addressed by a shortened process that enables course teams to make changes using CourseSpace without undergoing the deep dive of the full process.

Both of these processes will be going out for consultation soon, with the end goal being the production of a “Course Review Handbook” covering all the options available to course teams.

The team has also been the drafting of a workloads document that accounts for the time required by each team member while conducting a course review. This document is being circulated to Heads of Schools for feedback.

JN: 41224 | D

esign and Print: C

SU

Print | print@

csu.edu.au