learning with case studies...learning with case studies appel master’s forum 20 april 21, 2011...
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G O D D A R D S P A C E F L I G H T C E N T E R
Learning with Case StudiesAPPEL Master’s Forum 20April 21, 2011Edward Rogers, CKO
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 2
Origins of Case Studies
“A case study is best understood as a narrative, based
on actual events, that creates an opportunity for
conversation, problem analysis, and virtual
decision-making about a particular project or issue.”
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 3
Different Types of Cases
“The form the case takes is not as important as
whether it causes learning to happen. Make the case
form fit the learning function that is required.”
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 4
GoddardCase Study
Library
Case Library
Cases belong in a collection; they can be misused in isolation as single points of learning.
Office of the
Cases Used for Training
CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 5
Decision-BasedCase Study Used in
Road to Mission Success
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 6
Decision-BasedCase Study Used APPEL Courses
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 7
Article-FocusedCase Study
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 8
Knowledge SharingCase Study
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 9
System FailureCase Study
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 10
Project ManagementCase Study for SMA
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 11
The Case Study
Teaching Note
Exercise Handout
Video Clips
Facilitator
Protagonist
Participants
Case Study Best Practice
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 12
Case Development Process
“We write the case but
the story is not ours. It is
someone else’s story we
are using to teach.”
Stories are meant to be told (and listened to.) Case are meant to be discussed and debated.
Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R 13
Case Study Resources Available
14Office of the CKO N A S A G O D D A R D S P A C E F L I G H T C E N T E R
Case Studies Links
• OCKO / GSFC Case Studieshttp://www.nasa.gov/centers/goddard/about/organizations/OCKO/casestudies/index.html
• APPEL Case Studieshttp://www.nasa.gov/offices/oce/appel/knowledge/publications/case_studies.html
• NSC System Failure Case Studieshttp://nsc.nasa.gov/KnowledgeManagement/SFCS.aspx
• NSC Cases of Interesthttp://nsc.nasa.gov/KnowledgeManagement/CasesOfInterest.aspx
• JSC Case Studieshttp://knowledge.jsc.nasa.gov/index.cfm?Event=CaseStudies
Ed Rogers, Chief Knowledge OfficerNASA/GSFC
[email protected](301) 286-4467