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1 DRAFT Learning English with Modern Technology Student Survey Results P. Fahy, M. Sturm 19 August 2012

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    DRAFT  

     

     

     

    Learning  English  with  Modern  Technology  

    Student  Survey  Results  

     

     

     

     

     

     

     

    P.  Fahy,  M.  Sturm  

     

     

     

    19  August  2012  

     

     

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    Contents  Background  ....................................................................................................................................  3  

    Research  methodology  ..................................................................................................................  4  

    Results  .............................................................................................................................................  4  

    Student  Survey  ...........................................................................................................................  4  

    Conclusions  ..........................................................................................................................  15  

    Teacher  Questionnaires  ..........................................................................................................  18  

    Conclusions  ..........................................................................................................................  23  

    Implications  and  Recommendations  ........................................................................................  24  

    Assure  comfort  and  portability  .............................................................................................  24  

    Leverage  the  use  of  existing  tools  .........................................................................................  24  

    Integrate  social  elements  ........................................................................................................  24  

    Remove  common  barriers  ......................................................................................................  25  

    Use  technologies  for  learning  English  ..................................................................................  25  

    Use  blended  learning  options  ................................................................................................  25  

    Attachments  .................................................................................................................................  27  

    Attachment  1:  Student  Survey  ...............................................................................................  27  

    Attachment  2:  Lesson  Plan  .....................................................................................................  35  

    Attachment  3:  Terminology  Activities  .................................................................................  38  

    Attachment  4:  Discussion  Questions  ....................................................................................  39  

    Attachment  5:  ATLAS.ti  codes  and  occurrences  .................................................................  40  

     

     

     

     

     

     

     

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    DRAFT  

     

    Learning  English  with  Modern  Technology  

    Student  Survey  Results  

     

    P.  Fahy,  M.  Sturm  

    Background  

     

      In  early  2012,  ESL  lessons  were  conducted  with  students  by  Carolyn  and  Mary  

    Ellen.    The  lessons  were  based  on  lesson  plans  specifically  designed  for  engaging  

    students  in  understanding  the  context  of  learning  English  in  an  online  environment,  and  

    included  completing  an  online  survey  investigating  students’  use  of  technologies.  The  

    quantitative  data  gathered  though  the  online  surveys  were  complemented  by  qualitative  

    information  provided  by  the  teachers  using  an  open-‐‑ended  questionnaire.  The  sources  

    and  dates  of  the  data  used  to  produce  the  results  in  this  report  are:    

    • Carolyn:    OCISO,  28  March  2012;  OCISO,  10  April  2012;  Algonquin  4-‐‑A,  2  May  

    2012;  Algonquin  LINC  5-‐‑A,  1  May  2012;    Algonquin  LINC  7,  2  May  2012;  Algonquin  

    LINC  5-‐‑B,  7  May  2012;  Algonquin  LINC  4-‐‑A,  7  May  2012;  Algonquin  Pre-‐‑bridging,  7  

    May  2012.      

    • Mary  Ellen:    LINC  3-‐‑4,  20  March  2012;  LINC  3,  27  March  2012;  LINC  4,  27  March  

    2012;  LINC  4-‐‑5,  27  March  2012.  

    In  this  report,  the  replies  to  the  student  online  surveys  and  the  notes  of  the  

    teachers’questionnaire  are  shown,  followed  by  a  discussion  of  the  implications  for  

    the  project.  

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    Research  methodology  

     

      Following  a  carefully  designed  lesson  plan  (see  Attachment  2),  that  included  

    providing  a  background  and  introducing  a  glossary  of  terms  used  in  the  online  survey,  

    students  were  asked  to  complete  the  survey  and  were  then  interviewed  in  groups.    

      The  quantitative  data  obtained  through  the  online  survey  tool  SurveyMonkey  was  

    compiled  and  charts  were  created.  After  compilation  of  the  qualitative  data  obtained  

    through  the  teacher  questionnaires,  the  notes  were  entered  into  ATLAS.ti  for  analysis.    

    ATLAS.ti  is  a  qualitative  analysis  software  package  that  permits  coding  of  replies  for  

    accurate  counts,  and  for  later  tracking.    The  implications  and  discussion  sections  of  this  

    report  are  based  on  output  from  ATLAS.ti.      (Attachment  5  shows  the  codes  used,  and  

    the  total  occurrence  in  each  document.    Note  that  the  LINC  4-‐‑5  group,  interviewed  by  

    Mary  Ellen  on  27  March  2012,  is  not  included  in  the  ATLAS.ti  report).  

       

    Results  

    Student  Survey  

     

      The  online  survey  contained  19  multiple  choice  questions  and  a  final  comment;  

    there  were  also  opportunities  for  students  to  submit  additional  information  on  some  of  

    the  questions.  Overall,  176  students  participated  in  the  survey.  The  following  is  a  

    summary  of  the  responses,  including  charts  for  most  questions.  

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    English  language  students  

     

    All  students  were  asked  if  they  were  students  in  a  LINC  (Language  Instruction  

    for  Newcomers  to  Canada)  program  or  an  ESL  (English  as  a  Second  Language)  program.    

    98.8  %  of  the  respondents  were  LINC  students,  while  the  remaining  1.2  %  were  in  ESL.  

     

    Use  of  mobile  communications  and  computing  devices  

     

    Students  were  asked  about  their  use  of  mobile  communications  and  computing  

    devices.  Laptop  computers  (76.5%),  mobile  phones  (54.1%),  and  desktop  computers  

    (52.9%)  ranked  among  the  highest.  Tablet  computers  (17.6%)  already  seem  to  play  a  

    considerable  role,  maybe  increasingly  so  given  their  novelty.  The  use  of  e-‐‑Readers  (6.5%)  

    may  be  negligible,  given  the  multi-‐‑purpose  use  of  tablet  computers.  

     

     

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    Frequency  of  use    

      Students  were  asked  which  technology  devices  they  used  most  often.  Laptop  

    computers  were  used  69.5%  of  the  time,  mobile  phones  47.3%  of  the  time,  and  desktop  

    computers  31.7%  of  the  time.    Tablet  computers  were  only  used  12%  of  the  time  and  e-‐‑

    Readers  3%  of  the  time.  Given  that  these  statistics  are  below  the  numbers  for  the  kinds  of  

    devices  used,  it  can  be  assumed  that  students  do  not  use  technology  devices  every  day  

    or  on  most  days.  A  large  number  of  students  does  not  use  desktop  computers  as  often  as  

    mobile  devices.  

     

     

    Access  to  technology  devices  

      Students  were  asked  to  identify  the  points  of  access  from  where  they  use  

    technology  devices.  Most  students  accessed  from  home  (92.9%)  and  the  language  

    computer  lab  during  class  time  (56.2%).  Mobile  access  (30.2%)  and  access  at  public  

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    libraries  (23.1%)  was  also  important  to  students.  Also,  18.3%  of  students  said  they  

    accessed  computing  devices  from  the  language  lab  outside  of  class  time,  and  16%  said  

    they  used  a  friend’s  or  relative’s  access.  It  seems  safe  to  say  that  a  large  variety  of  access  

    points  to  technology  are  important  in  the  lives  of  language  students.    [the  percentages  

    below  don’t  add  up  to  100%]  

     

     

    Reason  for  the  use  of  technology  devices  

      Students  had  the  following  reasons  to  use  computing  devices.  Two  multiple  

    choice  lists  were  available  to  select  items  from.  In  the  first  list,  Searching  for  information  

    (83.3%)  and  News  and  weather  (82.7%)  where  most  important  but  Banking  (57.7%)  and  

    Using  government  resources  (54.4%)  ranked  also  high.  Internet  radio  (35.7%)  and  Podcasts  

    (19%)  represent  good  resources  for  language  learners,  but  do  not  yet  receive  as  much  

    attention  by  students  as  read-‐‑only  web  sites.  

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      In  the  second  list,  Learning  English  rated  highest  at  81.1%  but  Music  (68%),  Videos  

    (66.9%),  and  Surfing  the  internet  for  hobbies  and  personal  interest  (65.1%)  received  high  

    responses.  It  can  be  argued  that  auditory  and  visual  learning  styles,  as  well  as  content  

    that  is  personally  interesting  to  students,  may  prove  to  be  most  effective.  

     

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    Use  of  programs  and  web  sites  

      Students  were  asked  what  kind  of  programs  and  web  sites  they  used.  Most  use  

    email  (91.5%)  and  Skype  (74.5%)  the  most,  with  Facebook  and  other  social  networking  

    sites  (56.4%),  Word/Excel  and  similar  programs  (53.3%),  and  Texting  or  instant  messaging  

    (45.5%)  used  by  half  of  the  respondents.  

     

    Social  networking  sites  

      Intrigued  by  the  results  above,  and  given  the  project’s  interest  in  using  social  

    networking,  the  last  50  students  participating  in  the  survey  were  also  asked  about  their  

    reasons  for  using  social  networking  sites.  Most  said  that  they  used  them  to  Stay  in  touch  

    with  family  and  friends  (88%),  Share  photos  and  videos  (60%),  and  Chat  online  (52%).  One  

    respondent  remarked  that  “I  do  not  use  networking  sites  and  I  think  it  wasting  time  [is  

    this  verbatim?  Not  grammatical.].  It  is  better  to  use  special  sites  like  Gmail  or  Skype  

    software.”  

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    Barriers  to  using  technology  devices  

      There  are  barriers  of  many  types  when  it  comes  to  using  technology  devices.  The  

    results  from  this  survey  show  an  even  spread  between  difficulties  with  A  computer  and  

    Internet  connection  (24.5%),  Lack  of  English  skills  (23.6%),  A  computer  isn’t  always  available  

    (22.3%),  Lack  of  computer  skills  (21%),  Technical  difficulties  (21%),  and  Bandwidth  (computer  

    or  Internet  too  slow)  (20.4%).  A  similar  number  of  respondents  (26.8%)  indicated  that  they  

    didn’t  have  any  problems  at  all.  Only  a  small  number  of  students  didn’t  like  using  

    computers  (5.7%),  and/or  didn’t  see  the  need  to  use  one  (5.1%).  

     

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    Cell  phones  

      About  eighty-‐‑two  percent  (81.6%)  of  students  participating  in  this  survey  have  a  

    cell  phone.  51.1%  have  a  regular  cell  phone,  30.9%  a  SmartPhone,  and  23%  an  iPhone.  

    Among  other  devices  (5%)  used  by  students  as  a  phone  are  Blackberries,  Android-‐‑driven  

    phones,  and  tablet  computers.      

    The  reasons  to  use  of  cell  phones  and  similar  devices  among  students  are  mainly  

    Speaking  to  people  (98.6%),  Texting  or  instant  messaging  (67.6%),  and  Taking  pictures  

    (62.6%).  Using  phones  to  play  Audi/video  (42.4%)  and  Checking  email  (37.4%)  also  rate  high.  

    About  a  quarter  of  respondents  also  used  their  phones  to  Play  games  (25.9%)  and  Surf  the  

    Internet  (25.9%).  Other  respondents  added  that  they  used  their  phone  as  an  English  to  

    Arabic  translator,  to  Remember  things  to  do,  to  Use  social  networking  sites,  and  to  Read  novels.  

       

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    Computers  and  learning  English  

      Eight-‐‑five  percent  of  students  participating  in  this  survey  indicated  that  they  had  

    used  English  language  learning  materials  that  are  online  or  on  a  computer;  98.6%  of  

    students  found  these  materials  either  very  helpful  or  helpful.  Having  been  asked  to  

    compare  using  a  computer  with  learning  from  a  live  teacher,  students  responded  that  

    using  a  computer  was  a  good  way  when  being  engaged  in  Watching  (videos,  animations,  

    etc.)  (89.7%),  Listening  (77.7%),  Reading  (75.3%),  Writing  (57.6%),  and  Speaking  (57%)  

    activities.  With  a  third  of  students  stating  that  Speaking  and  Writing  are  best  done  with  a  

    live  teacher  present,  teachers  may  choose  to  spend  most  of  their  face-‐‑to-‐‑face  time  in  

    these  areas  to  best  meet  these  needs  and  interests.  

     

     

    Students  were  also  asked  if  they  thought  that  newcomers  to  Canada  needed  

    more  opportunities  to  learn  English  using  computers;  93%  said  yes.  When  asked  what  

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    kinds  of  computer-‐‑based  English  language  instruction  would  be  useful  to  them,  they  

    indicated  that  LINC  levels  1-‐‑4  were  a  priority  (70.4%).  LINC  levels  5-‐‑7  were  also  on  top  

    of  the  list,  at  52%,  as  was  materials  for  Self-‐‑study  (50.7%).  English  in  the  workplace  

    (40.1%)  and  the  Canadian  Citizenship  test  (37.5%)  was  also  important  to  students  

    participating  in  this  survey.  The  more  than  a  quarter  of  respondents  choosing  English  

    for  small  businesses  (28.9%)  ,  the  TOEFL  Test  (27%),  and  Occupation-‐‑specific  language  

    training  (OSLT)  (22.4%)  give  evidence  of  the  varied  but  specific  needs  of  newcomers.  

     

    Learning  preferences  

      In  adult  learning,  and  especially  with  students  with  a  variety  of  educational  

    experiences,  considering  learning  preferences  in  the  design  of  language  instruction  can  

    go  a  long  way  to  contribute  to  successful  learning  opportunities.  Students  in  this  survey  

    were  simply  asked  which  way  they  like  to  learn.  

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      About  half  of  the  respondents  said  that  they  like  most  Using  learning  materials  on  

    a  computer  in  a  classroom  (56.5%)  and/or  Online  learning  with  the  support  of  a  teacher  

    (53.1%).  Only  23.7%  said  that  they  liked  Learning  independently  without  a  teacher  most,  

    while  33.1%  didn’t  like  it  at  all.  Around  40%  were  OK  with  any  of  the  three  choices  

    presented.  These  results  underline  the  important  role  of  a  teacher,  even  when  students  

    are  engaged  in  learning  on  a  computer  in  a  classroom  or  online.  One  student  aptly  put  it:  

    “I  recommend  using  computer  for  learning  English,  but  we  still  need  a  teacher.”  

     

      For  this  question,  many  students  offered  additional  comments.  They  said  that  

    what  was  important  to  them  as  well  was:  

    • providing  books  to  use  outside  of  class  to  do  more  exercises;    

    • having  more  practice  trough  phones  to  help  quickly  developing  listening  

    skills;    

    • providing  web  sites  with  grammar  exercises  for  self-‐‑study;  

    • practicing  English  speaking  online,  chatting  with  someone,  using  the  phone;  

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    • using  web  sites  to  do  many  exercises  and  exams  at  the  same  time;  

    • listening  to  exercises,  then  reading  exercises,  then  learning  vocabulary  and  

    grammar;  

    • learning  through  movies  and  music;  

    • using  hard  copies  of  materials;  

    • testing  students’  knowledge  and  giving  standards  after  each  topic,  rather  

    than  evaluating  at  the  end  of  the  course;  

    • talking  with  Canadian  people;  

    • learning  English  by  watching  TV,  listening  to  the  radio,  watching  computer  

    videos,  etc.;  

    • watching  news  on  TV,  movies,  shows,  and  series;  

    • reading  books.  

    When   asked   what   made   learning   English   using   computers   interesting   and  

    useful,  students   indicated  that  Videos   (83%),  Audio   (58.5%),  and  Linked  resources   (49.7%)  

    were  most  important.  User  interactivity  (39.5%),  Games  (30.6%),  and  Graphics  (29.3%)  are  

    also   important   elements   to   consider   when   designing   computer-‐‑based   language  

    instruction   that   aims   to  be   interesting  and  useful   for   students  by   taking   their   learning  

    preferences  into  account.  

    Conclusions  

    From  the  student  survey,  the  following  conclusions  emerged:  

    1. The  most  common  devices  available  to  and  used  by  students  were  laptop  and  

    desktop  computers,  and  mobile  phones.      

    2. Most  frequently  used  devices  were  laptops,  mobile  phones,  and  desktops.    It  

    appears  from  these  two  points  that  students  were  more  likely  to  use  portable  

    devices  than  fixed  devices.  

    3. Students  most  often  made  use  of  these  devices  at  home,  in  the  language  lab,  

    when  on  their  mobile  devices,  or  from  libraries.    This  indicates  that  having  a  

    conducive  place  (the  home  and  school,  the  library)  were  important  to  usage.  

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    4. When  asked  about  their  uses  of  technologies,  students  listed  learning  

    English,  accessing  music  and  videos,  and  surfing  the  web;  least  common  was  

    using  technology  for  business  purposes.  

    5. Most  common  uses  of  technology  were  for  e-‐‑mail  (over  90%),  Skype,  Facebook,  

    and  Microsoft  Office  (all  of  the  latter  scored  more  than  50%);  least  used  was  

    Twitter.  

    6. The  uses  that  students  most  commonly  made  of  technology  were  decidedly  

    social:  staying  in  touch,  sharing,  and  chatting  were  the  uses  mentioned  by  

    more  than  50%  of  the  respondents.  

    7. Barriers  to  technology  use  included  lack  of  an  adequate  Internet  connection,  

    lack  of  sufficient  English  skills,  a  computer  not  available,  or  personally  

    deficient  computer  skills.    (Each  of  these  was  cited  by  between  20  and  25%  of  

    respondents.)    Between  27%  and  51%  of  responses  cited  computer  or  Internet  

    related  barriers  (lack  of  access;  unreliable).    Only  5%  of  respondents  said  that  

    they  had  no  need  to  use  technology  to  communicate.  

    8. Within  this  group,  a  vast  majority  (82%)  had  a  cell  phone,  31%  a  smart-‐‑

    phone,  and  23%  an  iPhone.    Uses  of  these  devices  were  games  (about  25%),  e-‐‑

    mail  (37%),  and  surfing  (26%).  

    9. In  relation  to  learning,  85%  of  these  respondents  claimed  that  they  had  use  

    technology  for  that  purpose;  99%  said  that  the  technologies  they  had  used  

    had  been  helpful.    In  regard  to  their  preferences,  they  cited  speaking,  

    listening,  animations,  video,  and  reading  as  activities  they  found  useful  for  

    learning  the  language  on  technologies.  

    10. Ninety-‐‑three  percent  of  the  respondents  said  that  newcomers  should  use  

    technologies  to  help  them  learn  English.  

    11. Seventy  percent  of  these  respondents  thought  that  LINC  levels  1  through  4  

    could  be  supplemented  by  online  technologies;  52%  thought  LINC  levels  5  

    through  7  could  be;  40%  thought  workplace  English  skills  could  be  enhanced  

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    by  technologies.    About  a  third  (30%)  thought  individuals  could  prepare  for  

    the  citizenship  test  with  technologies.  

    12. Finally,  57%  of  the  respondents  preferred  the  classroom;  53%  thought  a  

    combination  of  a  teacher  and  online  technologies  would  work  for  them;  and  

    about  a  quarter  (24%)  felt  they  could  learn  independently.    Thirty-‐‑three  

    percent  did  not  like  independent  learning  at  all,  while  40%  were  open  to  all  

    three  of  these  options.  

    From  from  the  above  it  is  clear  that  students  were  highly  technology-‐‑oriented,  

    and  that  they  felt  technologies  could  supplement,  or  perhaps  even  constitute,  a  primary  

    learning  resource  for  acquiring  English  skills.    This  is  an  important  finding  of  the  survey.  

     

     

     

     

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    Teacher  Questionnaires  

     

    The  findings  of  the  surveys  were  as  follows  for  each  of  the  questions  posed  to  the  

    students  as  shown  below.    Results  are  reported  as  recorded  by  the  investigators  

    (instructors)  using  the  Discussion  Questions  handout  (Appendix  4);  the  number  of  

    mentions  noted  in  students’  replies  is  shown  in  parentheses.      

    1. How  do  you  keep  in  touch  with  your  friends  and  family?  i. E-‐‑mail  (x13);  regarded  as  “old-‐‑fashioned”  by  some;  for  business,  or  when  

    there  isn'ʹt  a  lot  of  time  for  chatting;  cell  phone  with  family  (“don’t  have  e-‐‑mail”),  texting  in  N.  America;  e-‐‑mail  on  smartphone;  sometimes  cheaper.  

    i. “70%  use  email.”  ii. “90%  do  use  email,  especially  for  letters,  longer  communication.”  

    ii. Skype  (x17)  (free;  easy;  reliable;  convenient;  video  available  (x2);  use  with  e-‐‑mail;  connection  to  cell  phone  is  not  free,  but  is  inexpensive;  person  on  other  end  must  be  able  to  use  (x2);  MSN  (x2);  others;  YAHOO  (x3);  YAHOO  news;  What’s  up;  Team  Viewer;  Viper,  Tango  (some  say  easier  than  Skype);  like  face-‐‑to-‐‑face.  

    i. Seventy  percent  use  a  webcam  to  see  those  at  other  end.  ii. “90%  of  the  students  prefer  to  use  Skype  because  they  enjoy  

    virtual  f2f  and  it’s  cheap  and  easy.”  iii. “70%  prefer  using  Skype  because  of  virtual  f2f  time  with  family.”  

    iii. Facebook  (younger  people  more  likely  to  use  this)  (x8).  iv. Text  (x7);  especially  good  when  they  have  a  short  question;  when  the  

    other  is  busy;  easy  (x2),  fast  to  get  a  reply  (x2);  works  especially  well  with  Canadians;  can  use  any  time.  

    i. Texting  is  relatively  rare.  ii. 20%  are  texting,  for  example  to  husband  for  quick  communication.  

    v. Cellphone  (relatively  cheap  and  easy;  portable;  can  be  expensive,  but  is  convenient)  (x12);  cheaper  if  multiple  phone  cards  are  bought  at  once;  only  ¼  of  the  group  has  a  cellphone.  

    i. “90%  have  cell  phones.  Several  students  text  in  their  first  languages.”  

    vi. Various  websites  for  video  or  chat  (x2);  Skype,  Oovoo  (better  connection  than  Skype)  (x2),  or  Messenger.  (Chat  not  as  convenient  as  calling,  as  you  need  to  make  an  appointment  with  other  party.)  

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    vii. Watching  movies  (x6).  viii. Listening  to  music,  audio,  lyrics.  ix. Google  search  for  various  websites  (x2).    x. QA  (Chinese  networking  site).  xi. One  student  uses  MSN.  xii. Oovoo,  Skype  are  most  convenient.  

     2. How  do  you  use  the  Internet  to  improve  your  English?    

    i. Dictionary.com  (teacher  referred  them  during  vocabulary  lesson);  other  online  dictionaries  (x10);    

    i. www.dict.com.  ii. www.starfall.com    

    ii. Movies  (x4).  iii. English  newspapers;  news  sites  (x4).  iv. Sport  sites.  v. Google  Translate  (x5)  (for  homework;  search  for  information  in  their  native  

    language,  then  use  Google  translate);  Alta  Vista  also  has  translation  capability.    [Google  translate  (x2)  (“When  I  asked  how  they  used  it,  there  was  some  back  and  forth  that  involved  the  teacher,  who  claims  the  students  hand  in  Google  translated  materials.  Although  Google  Translate  was  mentioned  often,  this  was  the  first  and  only  time  that  a  participant  mentioned  that  Google  Translate  is  bad.”]  

    vi. Google.com.  vii. Google  maps  (x2).  viii. YouTube  (x20)  (with  songs,  lyrics,  subtitles,  videos,  cartoons;  about  50%).  

    i. Especially  good  for  learning  idioms;    ii. 80%  of  the  class  uses,  especially  "ʺhow  to"ʺ  videos  in  English  (x4):  

    driving,  fishing,  cooking,  and  dancing,  and  fashion,  Canadian  culture,  and  singing  songs  in  English;  

    iii. Some  watch  self-‐‑published  videos;  iv. Small  business  topics.  

    ix. Wiki  (posted  by  teacher,  include  songs,  news  articles,  links,  etc.).  x. Studying  history  and  geography  for  citizenship  test.  xi. Anglais  facile  (French  is  first  language).  xii. English  grammar  help.  xiii. Algonquin  Edulinc  (x4);  supplemented  by  teacher.  xiv. Ask.com.  xv. Recipes  found  through  Google.  

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    xvi. Randall’s  ESL  Cyber  Listening  Lab  (referred  by  teacher).  xvii. Googling  “how  to  write”  or  other  learning  English  web  sites  (x3).  xviii. Write-‐‑in  comment:  Kids  webs  for  learning  English,  Spanish  and  French.  xix. Native  English  Room.  xx. TOEFL  sites  (but  costly).  xxi. A  couple  of  students  said  there  are  many,  many  sites  for  learning  English  

    (so  one  person  was  pondering  about  how  to  answer  the  question  about  whether  "ʺmore"ʺ  are  needed).    However,  quality  varies  greatly:  they  haven'ʹt  found  one  site  that  is  uniformly  good  for  all  their  needs.    They  would  like  a  site  that  leads  them  through  a  progressive  program  of  learning.  

    xxii. E-‐‑books,  or  online  reading  (5).  i. About  50%.  ii. E-‐‑books  with  children.  

    xxiii. www.ESL-‐‑Lab.com      

    3. What  are  your  favourite  websites?  Why?    i. News  websites  in  first  language  (such  as  PLD,  SINA,  Al  Jazeera)  (x4);  

    native  sites  used  because  students  don’t  know  anything  about  Canada  yet.  

    i. All  are  native  language  sites;  students  are  not  familiar  with  English  language  websites  (x2).  

    ii. 51.ca  (x3)  iii. www.qq.com  iv. sina.cn  v. sow.cn  vi. G-‐‑mail.  vii.  Badoo.  viii.  Netflix.  ix.  Government  of  Canada  (citizenship  and  immigration).  x.  Job  search  sites.  xi.  www.nate.com  xii. www.google.ca  xiii. Randall’s  listening  lab  xiv. Japanese  anime  site  xv. Arabic  social  networking  site.  xvi. News  

    ii. English  websites  (BBC,  CBC  (x5))  

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    iii. Google  maps  iv. OC  Transpo  (route  planner)  v. Job  search  sites  vi. Encyclopedia  sites  for  homework  vii. YouTube  (especially  for  songs)  (x3).  viii. Internet  TV  (x2).  ix. Facebook  (x7);  depends  on  the  languages  of  the  other  person.  x. News  programs  (especially  about  country  of  origin)  (x2).  xi. Wikipedia.  xii. University  of  Victoria  (x2)  –  free  ESL  materials.  xiii. Sites  to  learn  about  Canadian  life.  xiv. Google.ca  (x4).  xv. Firefox.  xvi. New  York  Times.  xvii. TedTV  -‐‑  videos,  transcripts  and  translation.  xviii. National  Geographic.  xix. Videos  about  listening  activities  and  entertainment  xx. www.esl.lab  xxi. Toronto.com    xxii. 211.Canada  

     4. Do  you  use  your  mobile  phone  to  access  the  Internet?  

    i. Rarely  (x4);  2  of  16;  2  of  12;  3  of  8.  ii. Only  a  small  number  (those  who  own  smartphones)  (x2).  iii. Most  do  this….  I’m  pretty  sure  these  learners  would  say  they  can  imagine  

    using  their  phones  to  learn  English.  One  student  uses  his  phone  to  access  an  online  dictionary  during  class.    

    iv. About  half  of  the  class  own  cell  phones;  about  half  of  those  access  the  Internet.  

    v. Sometimes  use  mobile  phone.  vi. Prefer  cell  phone.  vii. Only  for  texting.  viii. “10  out  of  12  learners  said  yes.”  ix. Google.  

     5. Could  you  imagine  using  your  cell  phone  to  improve  your  reading?  

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    i. Initially,  students  confused  by  this  question,  then  still  unsure.  A  couple  said  “maybe,”  and  referred  to  texting.  Most  said  text  area  is  too  small  to  do  much  reading.  

    ii. Relatively  few  have  phones  or  smart  phones  and  they  clearly  could  not  imagine  this  (x2);  free  apps  only.  

    iii. Write-‐‑in:  e-‐‑book.  iv. Write-‐‑in:  It  will  be  amazing  for  me  and  my  kids.  v. Write-‐‑in:  Yes,  there  are  some  apps  that  help  you  to  improve  your  new  language.  vi. One  person  said  yes,  everyone  else  had  no  ideas  on  this,  and  apparently  

    no  interest  in  discussing  it.  vii. One  person  spoke  about  how  convenient  this  is  –  listening  to  the  radio  on  

    the  bus,  for  example  –  and  the  rest  seemed  to  agree.  However,  because  of  the  size  of  the  screen,  they  would  prefer  listening  rather  than  learning  activities.  

    viii. Eighty  percent  said  they  would  use  their  phone.  ix. No  =  7;  yes  =  4.  x. “100%  said  yes.”  xi. “70%  said  yes.”  xii. Rosetta  Stone  software.  

     6. Could  you  imagine  using  your  cell  phone  to  improve  your  listening?  

    i. Half  said  yes.  No  time  to  discuss,  but  we  had  talked  about  Podcasts  earlier.  Their  teacher  uses  one  regularly  in  class.    

    ii. Most  could  not,  at  least  partially  because  they  do  not  have  smartphones.  iii. At  most  half  of  the  students  own  a  cell  phone  or  smart  phone.  One  person  

    listens  to  audio  books,  while  looking  at  a  PDF  file  of  the  content.  Another  person  subscribes  to  an  ESL  podcast.  There  was  some  polite  interest  from  the  group  in  using  phones  in  this  way,  but  a  strong  consensus  that  you  can'ʹt  do  much  reading  on  a  cell  phone,  as  the  screen  is  too  small.  

    iv. Agreement  (individual).  v. Write-‐‑in:  With  audio  boo.  vi. Write  in:  It  will  be  easy  way,  because  I’m  always  busy  as  a  mom.  vii. Write-‐‑in:  That  would  be  perfect.  viii. Only  about  6  students  have  any  kind  of  mobile  phone.  3-‐‑4  of  those  people  

    actively  use  them  to  learn  English:  accessing  the  Internet,  reading  news,  Facebook  pages  about  learning  English.  One  person  has  installed  apps:  Test  Your  English,  Wordnet.    Other  students  didn’t  react  to  this,  or  contribute  anything  they  might  be  able  to  imagine.  

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    ix. Eighty  percent  said  they  would.  x. Yes  =  12;  want/willing  to  try  =  2.  xi. “100%  said  yes.”  xii. “60%  said  yes.”  

    i. One  was  familiar  with  MP3  files  for  downloading  conversations  and  listening  on  phone.  

     

    Conclusions  

    The  following  conclusions  are  derived  from  the  teacher  questionnaire:  

    1. The  most  commonly  used  technologies  (utilities  and  apps;  see  Attachment  5)  

    are  (ranked):  

    i. Youtube  

    ii. News  

    iii. Skype    

    iv. E-‐‑mail,  texting  

    v. Facebook    

    vi. Online  dictionaries  

    vii. Google,  Google  translate,  movies,  songs  

    viii. Cellphone  

    ix. CBC  

    2. Instructors  should  be  aware  that  students  may  not  own  cellphones  or  smart-‐‑

    phones.      

    3. E-‐‑mail,  though  considered  “old-‐‑fashioned”  by  some,  is  used  by  most  

    students.  Facebook  and  YouTube  are  very  popular.  

    4. Students  may  not  think  of  learning  English  on  their  digital  devices.  

       

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    Implications  and  Recommendations    

    Assure  comfort  and  portability  

    The  student  survey  showed  that  students  are  more  likely  to  use  portable  devices  and  

    that  the  quality  of  the  environment  where  learning  takes  place  via  technologies  is  of  

    high  importance.  

    • Portable  devices,  including  laptops  and  smartphones,  need  to  be  readily  

    available  to  students,  either  supplied  by  the  program  or  by  the  students  

    themselves  (“Bring  Your  Own  Device”).  

    • A  conducive  place  (at  home,  at  the  program,  and/or  at  the  library)  is  essential  to  

    take  advantage  of  technologies  for  learning;  programs  need  to  create  conducive  

    spaces  for  students  to  access  computers  and  mobile  devices.  

     

    Leverage  the  use  of  existing  tools  

    The  student  survey  indicates  that  e-‐‑mail,  Skype,  and  Facebook  were  the  most  used  

    communication  technologies.  From  the  teacher  questionnaires,  the  most  commonly  used  

    technologies  were  Youtube,  News  web  sites,  Skype,  E-‐‑mail,  texting,  and  Facebook.    

    • When  using  communication  technologies,  including  social  media,  for  learning  

    programs  should  use  the  technologies  that  students  are  already  familiar  with  

    • Students  should  be  surveyed  about  their  use  of  communication  technologies  to  

    identify  appropriate  tools  to  be  used  for  learning.  

    • Applications  that  are  used  should  be  available  across  multiple  platforms  and  

    devices.  

     

    Integrate  social  elements  

    Many  students  in  the  survey  said  that  staying  in  touch,  sharing,  and  chatting  were  

    important  uses  of  technologies  for  them.  

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    • Communication  technologies,  including  social  media,  should  be  used  to  enhance  

    the  learning  experiences  of  students  with  social  elements.  

    • Technologies  can  provide  social  spaces  for  collaborative  learning  outside  the  

    classroom  and  thus  extend  learning  opportunities  beyond  the  program.  

     

    Remove  common  barriers  

    Barriers  to  technology  use  included  lack  of  an  adequate  Internet  connection,  lack  of  

    sufficient  English  skills,  unavailability  of  computers,  or  personally  deficient  computer  

    skills.    

    • Programs  and  funders  have  to  collaborate  on  identifying  strategies  to  assist  

    students  in  accessing  technologies  for  learning  consistently  and  effectively.    

     

    Use  technologies  for  learning  English  

    Almost  all  survey  respondents  said  that  newcomers  should  use  technologies  to  help  

    them  learn  English.  Many  of  these  thought  that  LINC  levels  1  through  4  could  be  

    supplemented  by  online  technologies.  However,  students  may  not  think  of  learning  

    English  on  their  own  digital  devices.  

    • Students  at  LINC  levels  1-‐‑4  can  benefit  from  the  use  of  technologies;  learning  

    resources  and  learning  objects  should  be  developed  and  made  available  to  

    programs.  

    • Program  need  to  integrate  the  use  of  personal  mobile  devices  and  find  ways  to  

    demonstrate  to  students  how  they  can  use  them  for  learning  English.  

     

    Use  blended  learning  options  

    More  than  half  of  students  in  the  survey  preferred  the  classroom  and  about  the  same  

    amount  thought  a  combination  of  a  teacher  and  online  technologies  would  work  for  

    them.  About  a  quarter  felt  they  could  learn  independently  and  a  third  did  not  like  

    independent  learning  at  all,  while  many  students  said  they  were  open  to  all  three  of  

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    these  options.  However,  blended  learning  environments  and  e-‐‑learning  options  are  still  

    new  to  many  teachers  and  students.  

    • Programs  need  to  provide  students  with  a  variety  of  options  to  engage  with  

    learning  content;  technologies  can  make  it  easier  to  provide  a  variety  of  options  

    to  students  with  varying  needs.  

    • The  benefits  and  implications  of  e-‐‑learning  need  to  be  described  and  

    demonstrated  to  teachers  and  students.  Teachers  need  to  be  assured  that  using  

    blended  learning  strategies  is  beneficial  to  their  teaching  practice.  

       

       

     

     

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    Attachments  

    Attachment  1:  Student  Survey  

     

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    Attachment  2:  Lesson  Plan    Theme: Education

    Topic: Learning English with Modern Technology CLB Outcome Level(s): 7

    Stage: 2 Estimated Time: 60 minutes

    Task: Students learn technology terminology and how

    to complete a survey, provide feedback in group

    discussion

    Materials: A computer lab with Internet access,

    terminology activities and discussion questions handouts

    Canadian Language Benchmarks (CLB) outcomes:

    By the end of this topic, learners will be able to …

    Speaking

    • Interaction in a group, participates in a small group discussion. (7) • Expresses opinions, feelings and reservations. (7) • Qualifies own opinion. (7)

    Listening

    • Understand sets of instructions related to simple technical and no-technical tasks (7) • Follows clear spoken instructions as required. (7) • Follows sequence markers and other linguistic clues in the text to comprehend the order of steps. (7) • Seeks clarification and confirmation where possible. (7) • Completes instruction/direction task. (7)

    Reading

    • Identifies specific factual details and inferred meanings in the texts. (7) • Follow a set of written instructions on 10- to 13-step everyday procedures related to simple technical

    tasks. (7) • Guesses meanings of words. Distinguishes facts from opinions. (7)

    Writing • Fills all form sections with required information. (7) • Demonstrates adequate vocabulary for the topic. (7)

    Language and culture focus for the learning activities: (Language focus should include vocabulary range in

    general terms i.e. polite interrupters, requests for clarification, sequential markers, giving explanations).

    Grammar: Yes/No questions, Wh-questions, structures for giving an opinion, transitional devices for ordering a

    sequence

    Vocabulary: terms related to technology, names of devices, terms related to surveys

    Culture: learning English online, skills training online, technology survey

    Suggested teacher resources and classroom materials needed:

    https://www.surveymonkey.com/s/LIT2Tlearnersurvey

     

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    Learner Profile:

    LINC 3+

    Learning activities:

    1. Warm-up − Learners (10 minutes):

    • brainstorm about mobile communications and computing devices used by learners

    • introduce the following list: device, laptop computer, desktop computer, tablet computer, mobile computer, i-

    phone, smartphone, e-reader

    2. Writing Task − Learners (15 minutes):

    • learners review the new vocabulary in handout supplied by the teacher: a glossary of modern technology terms

    and related survey terms

    • follow the teacher’s instructions and work in pairs to complete the terminology matching activity and crossword

    handout

    3. Speaking Task − Learners (20 minutes):

    • in small groups, learners discuss their technology habits (handout)

    Complete the survey!

    4. Reading and Writing Task − Learners (15 minutes):

    • learners login to https://www.surveymonkey.com/s/LIT2Tlearnersurvey and complete the survey online.

     

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    Attachment  3:  Terminology  Activities    

     

     

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    Attachment  4:  Discussion  Questions    

    Using Computers to Learn English

    Place:

    Teacher:

    Date:

    Participants:

    1. How do you keep in touch with your friends and family?

    2. How do you use the Internet to improve your English?

    3. What are your favourite websites? Why?

    4. Do you use your mobile phone to access the Internet?

    5. Could you imagine using your cell phone to improve your reading?

    6. Could you imagine using your cell phone to improve your listening?

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    Attachment  5:  ATLAS.ti  codes  and  occurrences