lecture -1 management functions and principles

8/2/2019 Lecture -1 Management Functions and Principles

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Principles of Management Introduction

Total Lectures : 13

Topics : 11 2 presentations by each group

Analysis on a topic provided : 2 Groups persesssion from 5-11th sessions

15 marks Group presentations : lecture 12 & 13

Marks 25

Check with the institute regarding compulsory 70%

attendance for examinations 1


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Management Functions and

Principles

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Typical Dichotomy BetweenManagement & LeadershipLeaders

Focus on the future

Create change Create a culture

based on shared

values Establish emotional

link with followers

Use personal power

Managers

Focus on the

present Maintain status quo

Implement policies

and procedures Remain aloof and

maintain objectivity

Use position power


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5

Managerial Rationality WhyDo Managers Do What They Do? The external environment

Pressures and constraints

Competitive strategy

Organizational design and technology

Cross-cultural factors


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6

Traditional Management Principles Plan Organize Direct Control

Management by Objectives Specific goals and objectives Established at

each level of the organization

Managers Subordinates together determinethe subordinates goals

Managers Subordinates periodically reviewthe subordinates progress toward meeting

goals


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Contemporary Management Principles

Focus on Meeting or Exceeding Internal andExternal Customer Expectations

Manage and Control Processes Decisions are Data Driven Utilize Teams for Process Improvement and

Innovation Develop Effective Supplier and Customer

Relationships Lead by Example Role Model Organizational

Values and Take Responsibility for Planned Change


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What is Management Management is the process of

designing, and maintaining an

environment in which individualsworking together in groups, efficientlyaccomplish selected aims.

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What is Management?What is Management? Management

The planning, organizing, leading,and controlling of human and otherresources to achieve organizationalgoals effectively and efficiently

Getting work done through people

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What is Management?What is Management? Organizations

Collections of people who work together

and coordinate their actions to achieve awide variety of goals

Common characteristics

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Organizational PerformanceOrganizational Performance

Efficiency A measure of how

well or productivelyresources are used toachieve a goal

Effectiveness

A measure of theappropriateness ofthe goals anorganization ispursuing and thedegree to which theyare achieved.

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Efficiency, Effectiveness, andEfficiency, Effectiveness, and

Performance in an OrganizationPerformance in an Organization

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Four Tasks of ManagementFour Tasks of Management

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PlanningPlanning Planning

Process of identifying and selecting

appropriate goals and courses of action Deciding which goals to pursue Deciding what strategies to adopt to attain

those goals Deciding how to allocate organizational

resources

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OrganizingOrganizing Organizing

structuring working relationships so organizationalmembers interact and cooperate to achieveorganizational goals

Organizational Structure A formal system of task and reporting relationships

that coordinates and motivates organizationalmembers so that they work together to achieveorganizational goals

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LeadingLeading Leading

Articulating a clear vision and energizing

and enabling organizational members sothey understand the part they play inattaining organizational goals

The outcome of the leading function is ahigh level of motivation and commitmentfrom employees to the organization.

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ControllingControlling Controlling

Evaluating how well an organization is

achieving its goals and taking action tomaintain or improve performance

The outcome of the controlling function is theaccurate measurement of performance andregulation of efficiency and effectiveness.

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Levels of ManagersLevels of Managers

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Relative Amount of Time That ManagersRelative Amount of Time That Managers

Spend on the Four Managerial TasksSpend on the Four Managerial Tasks

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Managerial SkillsManagerial Skills Conceptual skills

The ability to analyze and diagnose a situation and

distinguish between cause and effect. Human skills

The ability to understand, alter, lead, and controlthe behavior of other individuals and groups.

Technical skills The specific knowledge and techniques required to

perform an organizational role.

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Recent Changes in Management PracticesRecent Changes in Management Practices Restructuring

downsizing an organization by eliminating

the jobs of large numbers of top, middle,or first-line managers and non-managerialemployees

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Recent Changes in ManagementRecent Changes in Management

PracticesPractices Outsourcing

contracting with another company, usually

in a low cost country abroad, to perform anactivity the company previously performeditself

Increases efficiency because it lowersoperating costs, freeing up money andresources that can be used in more effective

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Empowerment and Self-ManagedEmpowerment and Self-Managed

TeamsTeams Empowerment

Expansion of employees knowledge, tasks,

and decision-making responsibilities Self-managed team

a group of employees with the

responsibility for organizing, controlling,and supervising their own activities and formonitoring the quality of the goods andservices they provide

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Challenges for Management inChallenges for Management in

a Global Environmenta Global Environment Rise of Global

Organizations.

Building aCompetitive

Advantage

Maintaining Ethicaland SociallyResponsibleStandards

Managing a DiverseWorkforce

Utilizing IT and E-Commerce

Practicing GlobalCrisis Management

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Building Competitive Advantage Competitive advantageAbility of one organization to outperform other

organizations because it produces desiredgoods or services more efficiently andeffectively than they do

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Increasing Efficiency

Increasing Quality

Increasing Speed, Flexibility, andInnovation

Increasing Responsiveness to Customers


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Building Blocks of CompetitiveBuilding Blocks of Competitive

AdvantageAdvantage

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Practicing Global CrisisPracticing Global Crisis

ManagementManagementCrisis management involves making

important choices about how to:

1. Create teams to facilitate rapid decisionmaking and communication

2. Establish the organizational chain ofcommand

3. Recruit and select the right people4. Develop bargaining and negotiating

strategies to manage conflicts

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lecture -1 management functions and principles

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