lecture 2.1 oral and written communication
TRANSCRIPT
ORAL & WRITTEN COMMUNICATIONBY SIR HASEEB UR REHMAN
A Comparison
Oral Communication
Pronunciation Self Confidence Concise and complete message Logical Sequence Natural Voice Tone Variations in the tone pattern
Advantages
Immediate clarification Speedy Suitable for emergency Lesser formal Group communication Personal Quality
Disadvantages
No record Lengthy message Distortions Speaker’s Ineffectiveness Limitations of human memory
Methods
Face to Face communication Teleconferencing Telephone
Written Communication
It includes written words, graphs, charts, reports, diagrams, pictures
Letters, memos, bulletins , reports etc. Ways are Fax, Emails
Difference B/w Written & Oral
Static v/s Dynamic form Degree of Precision Speed and Spontaneity Appeal of Message Effectiveness Feedback and reading the audience Scope of correction Message retention
Advantages of Oral Communication
Speed Immediate feedback Economical Secrecy Personal touch Non verbal clues Suitable for emergency Harmonious relations
Limitations
Lack of evidence Lengthy messages Costly Misunderstandings Noise Speakers’ ineffectiveness Attitudinal problem
Forms of Oral Communication
Informal face to face talk Interviews Group Communication1 . De ba te s2 . Me e ting s3 . Co nfe re nc e s4. Co m m itte e s Speeches and Presentations
How to improve speech
Naturalness of Speech Posture of the body Control your breathing Significance of Pause and Rhythm The pitch and tone