lecture 6
TRANSCRIPT
Chapter 6:Chapter 6:Project Time ManagementProject Time Management
Information Technology Information Technology Project Management, Sixth Project Management, Sixth EditionEdition
Note: See the text itself for full citations.
Information Technology Project Management, Sixth Edition
Importance of Project Schedules
2
Managers often cite delivering projects on time as one of their biggest challenges.
Time has the least amount of flexibility; it passes no matter what happens on a project.
Schedule issues are the main reason for conflicts on projects, especially during the second half of projects
Information Technology Project Management, Sixth Edition
Project Time Management Processes
3
Define activities: identifying the specific activities that the project team members and stakeholders must perform to produce the project deliverables.
Sequence activities: identifying and documenting the relationships between project activities.
Estimate activity durations: estimating the number of work periods that are needed to complete individual activities.
Develop the schedule: analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule.
Control the schedule: controlling and managing changes to the project schedule
Information Technology Project Management, Sixth Edition
Defining Activities
4
An activity or task is an element of work normally found
on the work breakdown structure (WBS) that has an
expected duration, a cost, and resource requirements.
Activity definition involves developing a more detailed
WBS and supporting explanations to understand all the
work to be done so you can develop realistic cost and
duration estimates
Information Technology Project Management, Sixth Edition
Activity Lists and Attributes
5
An activity list is a tabulation of activities to be included on a project schedule that includes following attributes:The activity nameAn activity identifier or numberA brief description of the activity
The goal of this process is to ensure that the project team has the complete understanding of all the work they must do as part of the project scope.
Information Technology Project Management, Sixth Edition
Milestones
6
A milestone is a significant event that normally has no duration.
It often takes several activities and a lot of work to complete a milestone.
They’re useful tools for setting schedule goals and monitoring progress.
Examples include obtaining customer sign-off on key documents or completion of specific products
Information Technology Project Management, Sixth Edition
Sequencing Activities
7
Involves reviewing activities and determining dependencies.
A dependency or relationship shows the sequence of project activities. For example, does a certain activity have to be finished before another one can start, can several activities be done in parallel, etc.
You must determine dependencies in order to use critical path analysis.
Information Technology Project Management, Sixth Edition
Three types of Dependencies
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Mandatory dependencies: inherent in the nature of the work being performed on a project, sometimes referred to as hard logic . e.g you can’t test until after the code is written
Discretionary dependencies: defined by the project team; sometimes referred to as soft logic and should be used with care since they may limit later scheduling options. e.g good practice is to not start detailed design until the users sign off on all of the analysis work.
External dependencies: involve relationships between project and non-project activities. installation of new operating system and other sw depends on delivery of new hw from
an external supplier.
Information Technology Project Management, Sixth Edition
Network Diagrams
9
Network diagrams are the preferred technique for showing activity sequencing.
A network diagram is a schematic display of the logical relationships among, or sequencing of, project activities.
Two main formats are the ADM or AOA and PDM.
Information Technology Project Management, Sixth Edition
Figure 6-2. Sample Activity-on-Arrow (AOA) Network Diagram for A Project
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Information Technology Project Management, Sixth Edition
Arrow Diagramming Method (ADM or AOA)
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Also called activity-on-arrow (AOA) network diagrams.
Activities are represented by arrows.
Nodes or circles are the starting and ending points of activities.
Can only show finish-to-start dependencies.
Information Technology Project Management, Sixth Edition
Process for Creating AOA Diagrams
12
1. Find all of the activities that start at node 1. Draw their finish nodes and
draw arrows between node 1 and those finish nodes. Put the activity letter or
name and duration estimate on the associated arrow.
2. Continue drawing the network diagram, working from left to right. Look for bursts and merges. Bursts occur when a single node is followed by two or more activities. A merge occurs when two or more nodes precede a single node.
3. Continue drawing the project network diagram until all activities are included on the diagram that have dependencies.
4. all arrowheads should face toward the right, and no arrows should cross on an AOA network diagram.
Information Technology Project Management, Sixth Edition
Figure 6-2. Sample Tabular Diagram of AOA for A Project
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Activity Start Node End Node Duration
A 1 2 1
B 1 3 2
C 1 4 3
D 2 5 4
..
Information Technology Project Management, Sixth Edition
Precedence Diagramming Method (PDM)
14
Activities are represented by boxes.
Arrows show relationships between activities.
More popular than ADM method and used by project management software.
Better at showing different types of dependencies
Information Technology Project Management, Sixth Edition
Activity Duration Estimating
16
One of the important considerations in making duration estimates is the availability of resources.People, equipment, skill level, no. of people
Duration includes the actual amount of time worked on an activity or elapsed time.
Effort is the number of workdays or work hours required to complete a task.
Effort does not normally equal duration.
Information Technology Project Management, Sixth Edition
Three-Point Estimates
17
Instead of providing activity estimates as a discrete number,
such as four weeks, it’s often helpful to create a three-point
estimate
An estimate that includes an optimistic, most likely, and
pessimistic estimate, such as three weeks for the optimistic,
four weeks for the most likely, and five weeks for the
pessimistic estimate
PERT is based on three point estimation of duration.
Information Technology Project Management, Sixth Edition
Program Evaluation and Review Technique (PERT)
18
PERT is a network analysis technique used to estimate
project duration when there is a high degree of uncertainty
about the individual activity duration estimates
PERT uses probabilistic time estimates
Duration estimates based on using optimistic, most likely,
and pessimistic estimates of activity durations.
Information Technology Project Management, Sixth Edition
PERT Formula and Example
19
PERT weighted average = optimistic time + 4X most likely time + pessimistic time
6Example:PERT weighted average = 8 workdays + 4 X 10 workdays + 24 workdays = 12 days
6where optimistic time = 8 daysmost likely time = 10 days, andpessimistic time = 24 days
Therefore, you’d use 12 days on the network diagram instead of 10 when using PERT for the above example
Information Technology Project Management, Sixth Edition
Developing the Schedule
20
Uses results of the other time management processes to
determine the start and end date of the project
Ultimate goal is to create a realistic project schedule that
provides a basis for monitoring project progress for the time
dimension of the project
Important tools and techniques include Gantt charts, critical
path analysis
Information Technology Project Management, Sixth Edition
Gantt Charts
21
Gantt charts provide a standard format for displaying project
schedule information by listing project activities and their
corresponding start and finish dates in a calendar format
On the left of the chart is a list of the activities and along the top is a
suitable time scale
Each activity is represented by a bar
the position and length of the bar reflects the start date, duration and
end date of the activity
Information Technology Project Management, Sixth Edition
Gantt Charts (Continue)
22
Sample Gantt Chart
Information Technology Project Management, Sixth Edition
Gantt Charts (Continue)
23
Gantt Chart allows to view
What the various activities are
When each activity begins and ends
How long each activity is scheduled to last
Where activities overlap with other activities, and by how much
The start and end date of the whole project
To summarize, a Gantt chart shows you what has to be done (the activities) and when
(the schedule).
Information Technology Project Management, Sixth Edition
Figure 6-5. Gantt Chart for a Project
24
Note: Darker bars would be red in Project 2007 to represent critical tasks.
Information Technology Project Management, Sixth Edition
Figure 6-6. Gantt Chart for Software Launch Project
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Information Technology Project Management, Sixth Edition
Figure 6-8. Determining the Critical Path for A Project
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Information Technology Project Management, Sixth Edition
Critical Path Method (CPM)
27
The critical path is the longest path through the network diagram and has
the least amount of slack or float.
Slack or float is the amount of time an activity may be delayed without
delaying a succeeding activity or the project finish date.
CPM is a network diagramming technique used to predict total project
duration.
A critical path for a project is the series of activities that determines the
earliest time by which the project can be completed.
There can be more than one critical path if the lengths of two or more paths are the
same
The critical path can change as the project progresses
Information Technology Project Management, Sixth Edition
Calculating Early and Late Start and Finish Dates
28
Slack or float is the amount of time an activity may be delayed without delaying a succeeding activity or the project finish date.
Task Dependency Early Start
Duration Early Finish
Late Start Late Finish
A --- 01-02 5 05-02 05-02 10-02
B --- 01-02 10 10-02 01-02 10-02
C A,B 10-02 7 17-02 10-02 17-02
Information Technology Project Management, Sixth Edition
Calculating Early and Late Start and Finish Dates
29
Information Technology Project Management, Sixth Edition
How to Find the Critical Path
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To find the critical path, need to determine the following quantities for each activity in the network
1.1. Earliest start timeEarliest start time (ESES): the earliest time an activity can begin without violation of immediate predecessor requirements
2.2. Earliest finish timeEarliest finish time (EFEF): the earliest time at which an activity can end
3.3. Latest start timeLatest start time (LSLS): the latest time an activity can begin without delaying the entire project
4.4. Latest finish timeLatest finish time (LFLF): the latest time an activity can end without delaying the entire project
Information Technology Project Management, Sixth Edition
How to Find the Critical Path
31
In the nodes, the activity time and the early and late start and finish times
are represented in the following manner
Earliest times are computed asEarliest finish time = Earliest start time + Expected activity time
Earliest start = Largest of the earliest finish times ofimmediate predecessors
ES = Largest EF of immediate predecessors
EF = ES + t
ACTIVITY tES EFLS LF
How to Find the Critical Path At the start of the project we set the time to zero Thus ES = 0 for both A and B
Start
A t = 2ES = 0 EF = 0 + 2 = 2
B t = 3ES = 0 EF = 0 + 3 = 3
Information Technology Project Management, Sixth Edition
How to Find the Critical Path
33
Task Dependency Duration
A -- 2
B -- 3
C A 2
D B 4
E C 4
F C 3
G D,E 5
H F,G 2
Information Technology Project Management, Sixth Edition
Steps for Calculating the Critical Path
34
First develop a good network diagram
Add the duration estimates for all activities on each path
through the network diagram
The longest path is the critical path
If one or more of the activities on the critical path takes
longer than planned, the whole project schedule will slip
unless the project manager takes corrective action
How to Find the Critical Path General Foundry’s ES and EF times
A 20 2
C 22 4
H 213 15
E 44 8
B 30 3
D 43 7
G 58 13
F 34 7
Start Finish
Figure 13.4
ACTIVITY tES EFLS LF
How to Find the Critical Path Latest times are computed as
Latest start time =Latest finish time – Expected activity timeLS = LF – t
Latest finish time = Smallest of latest start timesfor following activities
LF = Smallest LS of following activities
For activity H
LS = LF – t = 15 – 2 = 13 weeks
How to Find the Critical Path General Foundry’s LS and LF times
A 20 20 2
C 22 42 4
H 213 1513 15
E 44 84 8
B 30 31 4
D 43 74 8
G 58 138 13
F 34 7
10 13
Start Finish
Figure 13.5 LS = LF – t LF =Smallest LS of following activities
ACTIVITY tES EFLS LF
How to Find the Critical Path
Once ES, LS, EF, and LF have been determined, it is a simple matter to find the amount of slack timeslack time that each activity has
Slack = LS – ES, or Slack = LF – EF
From Table 13.3 we see activities A, C, E, G, and H have no slack time These are called critical activitiescritical activities and they are said to be on the critical pathcritical path The total project completion time is 15 weeks Industrial managers call this a boundary timetable
How to Find the Critical Path General Foundry’s schedule and slack times
ACTIVITY
EARLIEST START, ES
EARLIEST FINISH, EF
LATEST START, LS
LATEST FINISH, LF
SLACK, LS – ES
ON CRITICAL PATH?
A 0 2 0 2 0 Yes
B 0 3 1 4 1 No
C 2 4 2 4 0 Yes
D 3 7 4 8 1 No
E 4 8 4 8 0 Yes
F 4 7 10 13 6 No
G 8 13 8 13 0 Yes
H 13 15 13 15 0 Yes
Table 13.3
How to Find the Critical Path General Foundry’s critical path
A 20 20 2
C 22 42 4
H 213 1513 15
E 44 84 8
B 30 31 4
D 43 74 8
G 58 138 13
F 34 7
10 13
Start Finish
Figure 13.6
Information Technology Project Management, Sixth Edition
Techniques to Shorten a Project Schedule
42
Explain Project Cost Management Processes by giving detail for the
following areas:
1. Resource Planning
2. Estimating costs
3. Determining the budget
4. Controlling costs
Information Technology Project Management, Sixth Edition
44
Crashing : It is the process by which duration of project is reduced by INCREASING the amount of RESOURCES allocated
Fast Tracking : In fast tracking, activities that were planned to be performed in sequential order are rescheduled to be performed in parallel or partially in parallel
Disadvantage is that starting some tasks too soon often increases project risk and results in rework.
Information Technology Project Management, Sixth Edition
Using Critical Path Analysis to Make Schedule Trade-offs
45
Free slack or free float is the amount of time an activity can be
delayed without delaying the early start of any immediately
following activities.
Total slack or total float is the amount of time an activity may be
delayed from its early start without delaying the planned project
finish date.
Information Technology Project Management, Sixth Edition
Table 6-1. Free and Total Float or Slack for Project X
46
Information Technology Project Management, Sixth Edition
Controlling the Schedule
47
Goals are to know the status of the schedule, identify factors that cause schedule changes, determine that the schedule has changed, and manage changes when they occur.
Tools and techniques include:Progress reportsA schedule change control systemProject management software, including schedule comparison
charts like the tracking Gantt chartVariance analysis, such as analyzing float or slackPerformance management, such as earned value (Chapter 7)
Information Technology Project Management, Sixth Edition
Reality Checks on Scheduling
48
First review the draft schedule or estimated completion date in the project charter.
Prepare a more detailed schedule with the project team and get stakeholder’s approval.
To establish the schedule it is critical to get involvement and commitment from all project team members, upper management, the customer, and other key stakeholders.
Conduct of progress meetings with stakeholders.Alert top management well in advance if there are schedule problems.
Information Technology Project Management, Sixth Edition
Working with People Issues
49
Strong leadership helps projects succeed more than good PERT charts.
Project managers should use:EmpowermentIncentivesDisciplineNegotiation
Information Technology Project Management, Sixth Edition
Schedule Control Suggestions
50
Perform reality checks on schedules
Don’t plan for everyone to work at 100% capacity all the time.
Hold progress meetings with stakeholders and be clear and honest in communicating schedule issues
Information Technology Project Management, Sixth Edition
Chapter Summary
51
Project time management is often cited as the main source of conflict on projects, and most IT projects exceed time estimates
Main processes include:Define activitiesSequence activitiesEstimate activity resourcesEstimate activity durationsDevelop scheduleControl schedule