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by Dr.KanoHIDA-EPQM

For top managers and executives at companies promoting TQM

Lectures by TQM authorities

Quality-oriented management will increase customer satisfaction and raise profitability.

Exposure to the best practices in manufacturing and human resources development in Japan

Visits to excellent companies which won the Deming Grand Prizes to observe shop floor which is not usually opened to visitors and listen to tales of the real-life experiences of their managers.

Real-life experiences in TQM activities

Lectures directly by Dr. Nariaki Kano, founder of the Kano Model and Chairman of the Deming Prize for Individuals Selection Committee.

Lectures directly by world authorizes

Top managers and executives around the world will attend this program, which offers a great networking opportunity.

HIDA , an organization for human resources development, has been conducting various types of training programs over many years. All lectures, company visits and exercises will be conducted in English or Japanese with translation into English.

Networking with other companies

Te program to be implemented by HIDA with proven track record in human resources development

The Overseas Human Resources and Industry Development Association [HIDA]*The Overseas Human Resources and Industry Development Association (HIDA) was established in 2012 by the merger of the Association

for Overseas Technical Scholarship (AOTS) and Japan Overseas Development Corporation (JODC).

from 17 to 25 May 20179-day intensive program

AOTS

TQM (Company-Group-Wide Total Quality Management) is meant to implement a management strategy that increases customer satisfaction through increases in product quality and service improvements and achieves customer delight as well as sustainable corporate growth. In the current intensified global completion, TQM is indispensable to all companies in any field. This program is specifically designed for corporate top managers and executives who wish to introduce or better utilize TQM at their companies.

Dr. Noriaki Kano Professor Emeritus, Tokyo University of Science

Practical program consisting of a combination of lectures and visits to excellent companies

World TQM authorities directly involved in planning and teaching

Dr. Kano is one of the most prominent figures in the TQM field in Japan. His numerous research results, such as The House of TQM and Attractive Quality and Must-Be Quality (Kano Model), and The Task Achieving QC Story have brought him an international reputation. He has published more than 300 research papers and books. He is renowned throughout the world as the founder of the Kano Model. He was awarded the 1997 Deming Prize for Individuals by the Deming Prize Committee (JUSE), the 1997 Deming Lecturer by the American Statistical Association (ASA), the 2002 E. Jack Lancaster Medal and the 2006 E. L. Grant Medal by the American Society for Quality (ASQ), and the 2009 Distinguished Service Medal, the highest distinction for service from ASQ for the lifetime contribution to the quality movement. In 2010, Ishikawa-Kano Award named after Dr. Kano has been established by the Asian Network for Quality (ANQ). In 2016, he received George Borel Award, which is defined as the best award in the field of quality control in Europe, from European Organization for Quality (EOQ). With this award, he achieved Triple Crown honor in the field of quality control in Japan, America and Europe.

Mr. Yukihiro Ando TQM ConsultantMr. Yukihiro Ando has been offering his expertise as a TQM consultant for many years to a large number of companies in both manufacturing and service sectors both at home and abroad, of which 25 companies have been awarded the Deming Application Prizes. As well as serving as coordinator of the AOTS Program for Quality Management (PQM) for many years, he is a lecturer for quality management seminars held by organizations such as the Union of Japanese Scientists and Engineers, and has established a reputation as a lecturer who gives practical, enjoyable lectures. He has published many books on TQM. He was awarded the 1987 and 1997 Nikkei QC Literature Prizes, and the 2010 Distinguished Service Award for Promoting Quality Control from the Japan Society for Quality Control.

Further Contact: The Overseas Human Resources and Industry Development Association(HIDA)New Global Cooperation(NGC) department TEL:+81-3-3888-8260 E-mail:

Please refer to the Program Outline & Participant Requirements for details about the content, participation requirements, lecturers, and companies to be visited.http://www.hidajapan.or.jp/jp/ngc/seminar.html

17Wed.

16Tue.

May

18Thur.

19Fri.

20Sat.

21Sun.

22Mon.

23Tue.

24Wed.

25Thur.

26Fri.

IndividualConsultation(1)

IndividualConsultation(2)

IndividualConsultation(3)

Lecture: Business and TQM

Lecture: Improvement ActivitiesLecture: Quality Theory

Lecture: Quality Innovationand Strategic Management by Policy

Lecture: TQM Vehicles (1)- Overview / Daily Management -

Lecture: TQM Vehicles (2)- Policy Management / CFM -

Lecture: TQM Vehicles (3)- QC Circles -

Lecture: Introductionand Promotion of TQM

Visit: Hitach Construction Machinary Co., Ltd.

Special Lecture(from a Company Top Executive):The Missions of Top Management from TQM Promotion

Transfer (TokyoNagoya)

Visit and Lecture (from a Company Top Executive): Miyoshi Plant, Meidoh Co., Ltd. - Defiant Strategy & TQM -

Visit:Toyota Motor Corporation- TQM Activities in the Automobile Industry -

Presentation by Individual

Overall Questions & Answers SessionPresentation by Representative

Remarks: (1) The above schedule is based on version of 2016. The schedule of 2017 is subject to change for the convenience of lecturers and cooperatingcompanies, or for other unavoidable reasons.

(2) Several group discussion sessions will be arranged in the evening.(3) Because this program teaches the essence of TQM in nine days, please understand the schedule is very tight.

Friendship Meeting at Dr. Kanos house

Transfer(Nagoya Tokyo)

Closing Ceremony

Orientation/Opening Ceremony

Lecture: Quality Assurance

Arrival in Japan

Departure from Japan

Morning Session Afternoon Session Evening Session

Direct lectures by world- renowned lecturers

Encounter with real-life casesComprehensive understanding of TQM Networking with lecturers and participantsOrientation, ceremonies, presentationsVisits

Talks by top managers Discussions

Individual consultations

Friendship meeting

from 17 to 25 May 2017HIDA Tokyo Kenshu Center (TKC)

489,500yen/participant (including tax) Due date for application: 31 March 2017

Breakdown 400,000yen as the participation fee89,500yen for accommodation (for 10 nights including 3 meals a day)Accommodation: HIDA Tokyo Kenshu Center

Number of admitted participants

25 peopleEarly Bird Discount: Receive 40,000yen Discount when you apply by 31 January 2017.

PARTICIPATION FEES

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