legacy leadership program - powerpoint presentation from the development executives network meeting...
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8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Leadership Program
Rich Fox
Chairman & CEO,
Rich Fox & Associates, Inc.
Contact: [email protected]
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Leadership Program
Top of the Pyramid
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Leadership Program
Top of the Pyramid
What is the value of a bequest?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Leadership Program
Top of the Pyramid
What is the value of a bequest?
Who leaves a bequest?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Leadership Program
Top of the Pyramid
What is the value of a bequest?
Who leaves a bequest? How do we find them?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
How do people show they care?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
Multi-year
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
Multi-year Multi-gift
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
Multi-year Multi-gift
Monthly giver
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
Multi-year Multi-gift
Monthly giver
Minimum gift level
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
Multi-year Multi-gift
Monthly giver
Minimum gift level Staff
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Caring About Cause
Current and lapsed donors
Volunteer
Multi-year
Multi-gift
Monthly giver
Minimum gift level
Staff
Legacy Inquirers
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Excess Estate
Who has something to leave to you?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Excess Estate
No Living Children
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Excess Estate
No Living Children
No Spouse
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Excess Estate
No Living Children
No Spouse
No Siblings or other natural heirs
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Excess Estate
No Living Children
No Spouse
No Siblings or other natural heirs Remaining Assets
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Other Factors
What other factors should you consider?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Other Factors
Older
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Other Factors
Older
Maximum gift level
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Other Factors
Older
Maximum gift level
Board Members
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Other Factors
Older
Maximum gift level
Board Members Do not contact & Do not call lists
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Targeting – Other Factors
Older
Maximum gift level
Board Members Do not contact & Do not call lists
Already committed to Legacy
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
What should you have in place when youbegin?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
Case Statement
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
Case Statement
Legacy Brochure or One Sheet
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
Case Statement
Legacy Brochure or One Sheet Legacy Web Page linked to Home Page
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
Case Statement
Legacy Brochure or One Sheet Legacy Web Page linked to Home Page
Legacy information check boxes
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
Case Statement
Legacy Brochure or One Sheet Legacy Web Page linked to Home Page
Legacy information check boxes
Legacy Society
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Legacy Basics
Mission Statement
Case Statement
Legacy Brochure or One Sheet Legacy Web Page linked to Home Page
Legacy information check boxes
Legacy Society Legacy Newsletter
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Why write to the prospect first?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation Seeking leaders to set an example
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation Seeking leaders to set an example
Explain program
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation Seeking leaders to set an example
Explain program
Refer to pledge form
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation Seeking leaders to set an example
Explain program
Refer to pledge form Their name to serve as an example
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation
Seeking leaders to set an example
Explain program
Refer to pledge form
Their name to serve as an example
Explain opt-out
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Opt-Out Pre-Call Letter
Thank you
What they have helped you accomplish
Not asking for another donation
Seeking leaders to set an example Explain program
Refer to pledge form
Their name to serve as an example
Explain opt-out
Thank them again
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Softly-softly approach.
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Explain program
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Explain program
Key is to set an example – no minimum
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Explain program
Key is to set an example – no minimum
Discuss anonymity, should they wish
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Explain program
Key is to set an example – no minimum
Discuss anonymity, should they wish
Will send language and helpline number
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Explain program
Key is to set an example – no minimum
Discuss anonymity, should they wish
Will send language and helpline number Ask if any questions & if they’ll consider
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Service Call
Not calling for gift -- refer to the letter
Calling to explain and answer questions
Explain program
Key is to set an example – no minimum
Discuss anonymity, should they wish
Will send language and helpline number
Ask if any questions & if they’ll consider
If reluctant, apologize and thank them
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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When They Sign Pledge Form
Follow through on your promise, so theywill follow through on theirs.
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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When They Sign Pledge Form
Inscribe name immediately
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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When They Sign Pledge Form
Inscribe name immediately
Send thank you with codicil languageand helpline number
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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When They Sign Pledge Form
Inscribe name immediately
Send thank you with codicil languageand helpline number
Send or deliver certificate or plaque
Very Very Very Very Very Very
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Very, Very, Very, Very, Very, VerySoft Reminder Letters and Calls
Have all of your follow up in place.
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
You have now found a major donorprospect!
C
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
C l i d B d
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
Regular phone calls
C l i d B d
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
Regular phone calls
Personal visits and invitations to tour
C l i d B d
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
Regular phone calls
Personal visits and invitations to tour
Legacy Leadership Society events
C l i d B d
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
Regular phone calls
Personal visits and invitations to tour
Legacy Leadership Society events
Newsletters
C lti t d B d
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
Regular phone calls
Personal visits and invitations to tour
Legacy Leadership Society events
Newsletters
Upgrade to existing Legacy Society
C lti t d B d
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Cultivate and Bond
Regular letters
Regular phone calls
Personal visits and invitations to tour
Legacy Leadership Society events
Newsletters
Upgrade to existing Legacy Society Possible discussion of lifetime gifts
D it k?
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Does it work?
Yes!
U l R lt
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Usual Results
What should you expect?
U l R lt
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Usual Results
About 1% to 2% say they have alreadynamed you in their estate plans
U l R lt
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Usual Results
About 1% to 2% say they have alreadynamed you in their estate plans
About 1% to 2% say they will name you
in their estate plans
U l R lt
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Usual Results
About 1% to 2% say they have alreadynamed you in their estate plans
About 1% to 2% say they will name you
in their estate plans
About 10% say they will consider namingyou in their estate plans
L.A. Gay & Lesbian Center --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yCurrent Donors
Donors who had made at least one gift inthe past twelve months.
L.A. Gay & Lesbian Center --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yCurrent Donors
1% joined in response to the letter
L.A. Gay & Lesbian Center --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yCurrent Donors
1% joined in response to the letter
5% more joined in response to the call
L.A. Gay & Lesbian Center –
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yCurrent Donors
1% joined in response to the letter
5% more joined in response to the call
30% more seriously considering
L.A. Gay & Lesbian Center –
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yMonthly Giving Donors
Donors who had committed to openended, automatic monthly giving.
L.A. Gay & Lesbian Center –
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yMonthly Giving Donors
3.5% joined in response to the letter
L.A. Gay & Lesbian Center –
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yMonthly Giving Donors
3.5% joined in response to the letter
11% more joined in response to the call
L.A. Gay & Lesbian Center –
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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yMonthly Giving Donors
3.5% joined in response to the letter
11% more joined in response to the call
22% more seriously considering
Planned Parenthood, Santa Barbara
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Current Donors
Donors who had made at least one gift inthe past twelve months.
Planned Parenthood, Santa Barbara
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Current Donors
3% joined in response to the letter
Planned Parenthood, Santa Barbara
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Current Donors
3% joined in response to the letter
7.5% more joined in response to the call
Planned Parenthood, Santa Barbara
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Current Donors
3% joined in response to the letter
7.5% more joined in response to the call
3.5% more seriously considering
Shoah Foundation --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
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Survivor/Non-Donors
Holocaust survivors who had given theirtestimony, but had never donated.
Shoah Foundation --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 84/91
Survivor/Non-Donors
.4% joined in response to the letter
Shoah Foundation --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 85/91
Survivor/Non-Donors
.4% joined in response to the letter
5.9% more joined in response to the call
Shoah Foundation --
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 86/91
Survivor/Non-Donors
.4% joined in response to the letter
5.9% more joined in response to the call
25.1% more seriously considering
Jewish Home of San Francisco—
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 87/91
Recent Donors
Donors who had made at least one gift inthe past twelve months.
Jewish Home of San Francisco—
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 88/91
Recent Donors
1.6% joined in response to the letter
Jewish Home of San Francisco—
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 89/91
Recent Donors
1.6% joined in response to the letter
7% more joined in response to the call
Jewish Home of San Francisco—
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 90/91
Recent Donors
1.6% joined in response to the letter
7% more joined in response to the call
14.4% more seriously considering
8/4/2019 Legacy Leadership Program - Powerpoint presentation from the Development Executives Network meeting of September 2011
http://slidepdf.com/reader/full/legacy-leadership-program-powerpoint-presentation-from-the-development-executives 91/91
Legacy Leadership Program
Rich Fox
Chairman & CEO,
Rich Fox & Associates, Inc.
Contact: [email protected]