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Onboarding and inductionAlign your people with your tomorrow

Andrew JolyDirector of Strategic Design

Facilitator:Michael McPherson


Today:Induction?Looking Out: TrendsWhy enable technology?LEO StrategiesWhat’s in the mix?Best practice induction Continued challengesWhat’s Next?

Induction?


Onboarding and Induction

Newly hiredTechnically competent

High-performingIntegrated


Induction?Time to competency

Increased sales, performance…Employee satisfaction and engagement

Retention, growth, change…Efficiency

Standardisation, globalisation, localisation…Organisational Strategy

Culture, brand, strategic direction…


Standardised onboarding60%

0%

20%

40%

New hire retention

57%

38%

Organisational goals met

44%

39%

New hire performance

goals met

37%

24%

New hire engagement

36%

17%

Internal fill rate

35%

24%

StandardisedNot standardised

Looking Out: Current Trends

Key Trends

Learning Architectures

Learning + Knowledge +

Communications

Personalisation

Deep Engaging Scenarios

PortalsContinued

Nuggetisation

Communities and Social Learning

Strategies

Gaming and Gamification

Mobilisation of existing content

Align Deliver Sustain


An Induction Strategy:

Why enable technology?


Why enable technology?

Reach & speed

Engagement

Consistency

Flexibility

Integration into workplace

Networking

LEO Induction Strategies

LEO ASPECT consulting model for induction and onboarding

SELECT

AssessmentShow core abilityRealistic practice

SimulationDiagnostic

PREPARE

CompliantKnowledgePractice scenariosBuild confidence

E-learningE-forms

ENGAGE

PurposeRoleGoalsLeadership

VideoStorytelling

CONNECT

TeamManagersExpertsTools

SocialWebinars

TUNE

RemindDevelopChallengeRetain

360EPSS

ATTRACT

BrandTalentAttitude

Website

Pre-joining experience Post-joining experience

LEO First 100 days Induction Architecture

What’s in the Mix?

Blended programmes

Fully integrated induction ‘architectures’ that bring together digital channels and onboarding portals, face-to-face workshops, mobile support, new joiner processes and foundation learning to deliver a dynamic, cohesive and effective onboarding programme.

Induction portalsNew joiner and pre-joiner portals that deliver key messages, media, knowledge and learning materials through a branded microsite. Can be integrated with enterprise systems to ensure all data and measurement opportunities are taken advantage of.

Pre-joining induction delivery

Take advantage of the perfect ‘learning moment’ before a new joiner walks through the door, to drive key business, brand and strategy messages. Use explore and discover approaches and make use of existing marketing media wherever possible to engage the new joiner effectively.

Mobile induction appsMulti-platform portals and mobile induction apps bring communications, learning and performance support together in one place for access whenever and wherever it’s needed.

Welcome video, checklists, maps, processes, links collected in one branded delivery.

Business context gamesGames can be used to deliver complex messages around how an organisation operates in an engaging and effective way.

Game and ‘gamified’ e-learning formats, such as scenarios and simulations can give a new joiner a realistic experience of distant areas of their organisation.

Face-to-face induction workshopsMost induction programmes include face-to-face workshop elements, but many fail to drive and build on a new joiners’ energy by continuing to use traditional show and tell approaches.

Deploy discovery-based workshops that focus on networking, sharing and learning by exploring.

Best practice induction design

Start and end with your Business Strategy

What does the learner really need to know, when?

An example induction strategy

Look out Look in Share & connect

Insights out

The organisationCultureValuesPolicyPeople

My place in the organisation

Specifics

Begin networking,communicatingand connecting

Share, post and evolve core

thinking

Personalise and adapt

Just ‘telling’ should be the last resort

How will you know it has landed?

Align your people with your tomorrow

Challenges

Challenges?Global vs LocalExternal vs InternalOwnershipInduction vs. BAUCostSpeed of changeTechnology


Reach & speed

Engagement

Consistency

Flexibility

Integration into workplace

Networking

Align your people with your tomorrow