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    Lesson 5

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    Information systems

    are implemented within an organization for thepurpose of improving the effectiveness and efficiency

    of that organization. Capabilities of the informationsystem and characteristics of the organization, its

    work systems, its people, and its development andimplementation methodologies together determinethe extent to which that purpose is achieved.

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    In a broad scope, the term Information Systems (IS)is a scientific field of study that addresses the range

    of strategic, managerial and operational activitiesinvolved in the gathering, processing, storing,

    distributing and use of information, and itsassociated technologies, in society andorganizations. The term information systems is alsoused to describe an organizational function that

    applies IS knowledge in industry, governmentagencies and not-for-profit organizations

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    Types of information systems

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    Information systems career pathways

    Information Systems have a number of different areasof work:

    1. Information systems strategy

    2. Information systems management

    3. Information systems development

    4. Information systems security

    5. Information systems iteration

    6. Information system organization

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    Information systems development

    A series of methodologies and processes can beused in order to develop and use an information

    system. Many developers have turned and used amore engineering approach such as the System

    Development Life Cycle (SDLC) which is asystematic procedure of developing an informationsystem through stages that occur in sequence

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    System development is done in stages which

    include:

    Problem recognition and specification Information gathering

    Requirements specification for the new system

    System design

    System construction

    System implementation

    Review and maintenance

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    Information systems research

    Information systems research is generallyinterdisciplinary concerned with the study of the

    effects of information systems on the behavior ofindividuals, groups, and organizations

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    They identified research outputs as follows:

    1. Constructs which are concepts that form thevocabulary of a domain. They constitute aconceptualization used to describe problems withinthe domain and to specify their solutions.

    2. A model which is a set of propositions or

    statements expressing relationships amongconstructs.

    3. A method which is a set of steps (an algorithm orguideline) used to perform a task. Methods are

    based on a set of underlying constructs and arepresentation (model) of the solution space.

    4. An instantiation is the realization of an artifact in itsenvironment.

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    Also research activities including:

    1. Build an artifact to perform a specific task.2. Evaluate the artifact to determine if any progress

    has been achieved.

    3. Given an artifact whose performance has been

    evaluated, it is important to determine why andhow the artifact worked or did not work within itsenvironment. Therefore theorize and justifytheories about IT artifacts.

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    Video clips on :The effects of changing to IT

    Changing information technology

    how it changesthe organization

    Questions:

    1. Are you willing to change your normal activity withnew technology?

    2. How are you going to accept the changes in IT

    3. In school what particular part/activity/work that

    you want IT to be involved and why?

    http://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Changing%20Information%20Technology%20-%20How%20it%20Changes%20the%20Organization%20%20%20-%20YouTube.flv
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    IT Operations Management

    Process Objective: To monitor and control the ITservices and IT infrastructure. The process IT

    Operations Management executes day-to-dayroutine tasks related to the operation of infrastructure

    components and applications. This includes jobscheduling, backup and restore activities, print andoutput management, and routine maintenance.

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    ITIL Roles

    IT Operations Manager - Process Owner An IT Operations Manager will be needed to take

    overall responsibility for all of the IT OperationsManagement activities, which include Operations

    Control and Facilities Management.IT Operator

    IT Operators are the staff who perform the day-to-day operational activities.

    Typical responsibilities include: Performing backups,ensuring that scheduled jobs are performed,installing standard equipment in the data center.

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    Video clips on: the Procedure on how IT

    changes the management

    Change management

    Questions:

    1. What are the advantages and disadvantages ofadding IT in the management?

    2. How are you going to explain that your going tochange the management by adding IT.

    http://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Change%20Management%20Explained%20Visually%20%20%20-%20YouTube.flvhttp://c/Users/JASMIN/Videos/RealPlayer%20Downloads/Change%20Management%20Explained%20Visually%20%20%20-%20YouTube.flv
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    QUIZ # 1 for midterm

    Next meeting