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Lessons from the Trenches!

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Page 1: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Lessons from the Trenches!

Page 2: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Fiona NemetzSystem Director EVS, Safety and Security Northside HealthcareAtlanta, GA

Page 3: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Session Objectives• Review the challenges with the applications of guidelines

and clinical recommendations across the continuum of care.

• Discuss the importance of interprofessional collaboration on a comprehensive infection prevention and control program to address the clinical environment of care.

• Review the use of performance metrics and data to drive standardization, improvements in clinical practice, and healthcare quality outcomes.

Page 4: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Collaborating to Apply the Guidelines

What type of disinfection products are you using where? Do staff understand the dwell times? Was it approved by Infection Prevention?

Does The EVS department have separate competencies for the various environments?

How is EVS and IP partnering to validate cleaning efficacy?

Page 5: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Training of Front Line Professionals

Page 6: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Comprehensive Training

Onboarding

Cleaning process-chemicals, micro-fiber

& understanding isolation

Customer service-patient

communication

Standards of behavior-importance of

communication with leadership

Role play-validation of training

Scripting cards

Page 7: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Tools to get the job done

Page 8: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Schedules/Assignments-Equity

Page 9: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Staff assignment sheet

Page 10: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Effective Solutions-importance of efficiency and sanitary delivery

Page 11: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Hand Hygiene-Importance & Monitoring?

Page 12: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Breaking the chain of transmission-Importance of high touch surfaces and Micro-Fiber

Page 13: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Infection Prevention partnership-key for success for EVS professionals

Page 14: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Significance of overbed table

Page 15: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Cleaning Considerations

What type of patients?

Does it require terminal cleaning? Does EVS know isolation status?

Do the EVS professionals have the tools to get the job done?

Page 16: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Cleaning Validation and efficacy

Page 17: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Alternative Technologies

Page 18: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Ultraviolet Light Machines

Page 19: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Importance of collaboration with Infection Prevention

Does EVS management sit on Infection Prevention Committee? Make sure you have a seat at the right table!

Is management conducting daily rounds on nursing units? Minimum #of inspections and measurement. How often are EVS & IP rounding?

Data collection-leveraging for sucess

Page 20: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

EVS Leadership with ownership and partnership drives success!

Cleaning

Accountability

Leadership Collaboration

• Discharge• Daily• Staff assignment sheets

• Inspections• Validation technology

• Infection Prevention Collaboration

• EVS leadership needs to be included in project planning for expansions and renovations

Page 21: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Challenges with cleaning operating rooms

Page 22: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Departmental communication amongst leaders

Page 23: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Leadership-key to great EVS outcomes

ownership Staff engagement communication

passion advocacy

Page 24: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Environment product selections to embrace reduced transmission potential

Hard Surface Flooring VS Carpet

Vinyl Upholstery VS Fabric

Formica/Corian VS Wood

Page 25: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Patient surveys

Page 26: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Cleanable & Maintainable

Page 27: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Legionella Plan

10/10/2017 27

Page 28: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Lots of Heavy Lifting to prevent ongoing transmission

Page 29: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Committed Leadership from EVS & IP

Page 30: Lessons from the Trenches! - k (HEN · Lessons from the Trenches! Fiona Nemetz System Director EVS, Safety and Security Northside Healthcare Atlanta, GA . Session Objectives • Review

Questions?