lessons learned on the digital road: how digital change developed in the us bookmarketplace and the...

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Logic al Ide a The Company © 2013 The Idea Logical Company, Inc. Mike Shatzkin Founder & CEO, The Idea Logical Company, Inc. EspacioTendencias Buenos Aires Book Fair | 26 April 2013 LESSONS LEARNED ON THE DIGITAL ROAD How digital change developed in the US book marketplace and the English Language LECCIONES EN EL CAMINO Qué podemos aprender del cambio digital en el mercado editorial angloparlante

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Digital change in the US market really began with Amazon selling physical books in 1995. The ebook component, although it has grown by leaps and bounds in the past five years, didn't really become important for more than a decade. And Amazon, and then Barnes & Noble, as giant players, were able to drive both innovation and market trends in a way that may have been unique. In this talk, Mike Shatzkin will review the changes that occurred in the US marketplace and English-language publishing, including the undermining of the retail bookstore network. The changes in Latin America and Spanish will be different, of course; far more devices at far lower prices are on the market and there is a much bigger support infrastructure in place for publishers to manage a digital business than US publishers had a decade ago. So there are lessons to be learned from the US and English-language experience, but a different trajectory of change -- one which Shatzkin believes will be much faster because it is starting later -- is to be expected.

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Page 1: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

Mike Shatzkin  Founder & CEO, The Idea Logical Company, Inc. 

EspacioTendenciasBuenos Aires Book Fair | 26 April 2013

LESSONS LEARNED ON THE DIGITAL ROAD

How digital change developed in the US book marketplace and the English Language

LECCIONES EN EL CAMINO Qué podemos aprender del cambio digital en

el mercado editorial angloparlante

Page 2: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

Some stipulations about the history lessons

• We’re talking primarily about consumer trade books, not all books

• US: No borders, mostly 1 language, 1 currency

• US: Tilt to online growth (no sales tax)• US: Ubiquitous credit cards, robust

infrastructure for delivery

Page 3: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

Where are we now in the US market?

• 25+% ebooks; about 50% for fiction• Print in stores probably under 50% of

sales• Stores disappearing• Amazon power and leverage and

margin increasing• Paradoxically, and temporarily, B&N

has more leverage too

Page 4: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

And real change is about to accelerate

Page 5: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

How did the US get here?

Page 6: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Three seminal developments in the 1990s

• Desktop publishing made pre-press cheap

• Amazon began selling; unlimited shelf space

• Ingram created Lightning Print; no minimum print runs

Page 7: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  So launching new books got progressively more

difficult• Nothing went out of print• Publishers without sales forces could

compete

Page 8: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Amazon’s special position; Amazon’s brilliance

• No sales taxes on Internet sales; national policy

• Huge Wall Street investment in Amazon

• Relentless consumer focus• Use of deep pockets to ward off

competition (I2S2)

Page 9: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  1998-2007: Amazon consolidates, ebook attempts

don’t take• RocketBook and SoftBook in 1999 or so;

too few titles and no traction• Microsoft and Palm become the market;

Amazon buys Mobi• BN gives up on ebook business in 2002• Amazon relatively unchallenged in online

print; share just grows• Sony Reader launches in September, 2006

Page 10: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Reasonable to think in mid-2007 (not so long ago)

• The eBook idea just won’t catch on• Investments in digitization can slow

down• At that point: more ebooks in PDF than

any other format

Page 11: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  And then the game changer: Kindle in November 2007

• Amazon’s all-out targeted marketing• Content downloads directly into the

device• Huge push to increase title count• $9.99 pricing (not initially seen as a

threat)

Page 12: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Very quick outsized impact

• Early adopters ($400 device) were heavy readers

• By mid-2007, sales are eye-catching (relative to prior ebook sales)

• Amazon begins to own an obviously-important market

• Combined online print and ebook hegemony marks Amazon as a threat

Page 13: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Publishers already getting nervous

• “Windowing” introduced by Sourcebooks in 2008; others follow

• “Protecting print sale” and bookstores become priorities

• Amazon selling many ebooks at below their cost

• Publishers worry about getting “the call”

Page 14: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

   B&N wakes up; Kobo also plays

• B&N crashes a Nook program in 2009, launches in October

• Indigo’s Shortcovers becomes Kobo, takes Borders business

• But it still appears that Kindle is 90% of the market

Page 15: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Apple joins the game; introduces “agency pricing”• Q1 2010; 5 of Big Six move to Agency

pricing on April 1• Apple requires it; B&N and Kobo

support it• Amazon share starts to decline,

perhaps below 60%• Random House introduces agency

pricing in March 2011 (a year later)

Page 16: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

    US government alleges collusion around intro of

agency in Apr 2011• Three publishers settle quickly• Random House not charged; Penguin

and Macmillan hold out• Eventually, all settle• Discounting (with minimal controls) is

legitimatized

Page 17: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Since the dismantling of agency

• Amazon share has risen; B&N’s has dropped

• Prices of ebooks have steadily declined (DBW bestseller list)

Page 18: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

    Other “facts” about the ebook market

• Only narrative reading has really worked

• Juveniles beginning to sell; illustrated and reference don’t

• “Enhancement” not proven commercially viable

• New tools arriving for illustrated to cut costs (Apple, Inkling, Vook, others)

Page 19: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  US publishing over the next few years

• Bookstores disappearing• Random-Penguin merger will have

enormous market impact• Future for illustrated is cloudy• Amazon’s power grows, including as a

publisher

Page 20: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

    Guessing about the future, three things really

matter• Scale• Verticalization• Atomization

Page 21: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Startups seem to focus on things that really don’t so

much• Social reading (must be vertical to

work)• Subscription (must be vertical or have

scale to work)• Services to “authors” (rather than to

“brands”)

Page 22: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Scale

• Publishers live in a world of Amazon, Apple, Google

• Barnes & Noble didn’t have necessary scale

• Scale is a “moat”: what Random Penguin could do

Page 23: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

    Verticalization

• Selling content alone will probably not be enough

• Internet inherently fosters depth by subject rather than breadth

• Audience-finding is inherently expensive; can’t be done book by book

• Rebecca Smart (Osprey) remark on audiences

Page 24: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  Atomization

• Any entity that touches stakeholders should and will publish

• Profit will be a tertiary consideration to these players

• They drive down prices and splinter markets

• Much more of a challenge to publishers than self-published authors

Page 25: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

  A business model is ending

• Owning copyrights for profit a diminishing business

• Providing publishing skills to non-publishers a growing business

• As things change: being more audience-centric promotes efficiency, buys time

Page 26: Lessons Learned on the Digital Road: How digital change developed in the US bookmarketplace and the English Language

Logical

Idea

The

Company

© 2013 The Idea Logical Company, Inc.

Happy to talk some more…

Questions?

Email me at [email protected] my writing at http://idealog.com