Dear HP LoadRunner Customer, Please accept our thanks for purchasing HP LoadRunner software. HP LoadRunner software is the industry standard software for performance validation. Using a record and playback mechanism, it helps you drive production workload to the test environments. As it drives load against the system, HP LoadRunner captures the end-user response time of key business processes and transactions to determine if service level agreements (SLAs) can be met. Non‑intrusive, real-time performance monitors obtain and display performance data from every application tier, server, and system component;

Hewlett-Packard Companywww.hp.com

Printed in the US *T7177-88008*

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and the data is correlated with the transaction data to quickly pinpoint problem areas. HP LoadRunner helps you:

Test a broad range of applications including the latest Rich Internet Applications with Web 2.0 technologies, ERP/CRM applications, as well as applications with legacy technologies

Identify and reduce performance bottlenecks before deploying to avoid performance issues in production.

Obtain an accurate picture of end-to-end system performance before going live, and verify that new or upgraded applications meet specified performance requirements.

The HP LoadRunner Licenses to Use (LTUs) are purchased separately from the media product. A product LTU grants the right to use HP LoadRunner according to the terms of the individual LTU. If you didn’t order an LTU, please contact your

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HP sales representative or HP Software business partner to obtain the appropriate license. While the HP LoadRunner media doesn’t require installation of a license key please review the contents it may contain installation instructions, release notes, and user manuals. Manuals can also be downloaded at www.hp.com/go/softwaresupport (in section ‘Short-cuts’ select ‘Manuals’). We’re here to advise and help with the installation process. In the unlikely event that you encounter an issue, please visit www.hp.com/go/hpsoftwaresupport . The site includes a knowledge base for self-service help as well as additional Support information. If you’re unable to resolve your issue, please open a Support case and an engineer will contact you. Details on how to open a case can be found under the ‘Case Manager’ tab.

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To optimize your software throughout its lifecycle, a portfolio of Support services is also available at www.hp.com/go/hpsoftwaresupport . As a valued HP customer, please take advantage of the free HP Software Customer Community Program. The Program is there to help you optimize the returns on your software investment. It includes:

Regular communication from HP experts Access to a wide array of training materials

designed to ensure you realize the full potential of your software (go to www.hp.com/learn for further details)

Connections with your peers in the industry to share best practice

Access to previous and forthcoming training webinars

It’s fast and simple to register for membership at www.hp.com/go/swcustomerconnection.

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Complementing HP Software Support services, our Professional Services experts are available to assist you at any point in the software life cycle. Whether you need help with planning deployment, implementing software or ensuring that it’s continuously delivering against your objectives, contact HPSoftware.ProfessionalServices@hp.com for a no-obligation chat. For further LoadRunner updates please refer to the ‘My Updates’ portal, which is available on the ‘downloads’ tab of www.hp.com/go/hpsoftwaresupport . If you’re not yet receiving e-mail notifications about new releases, please sign up at www.hp.com/go/driversignup. Again, thank you for choosing HP LoadRunner. We look forward to working with you.