letter on social media policy

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    Dear Chair and Committee Members

    Introduction and Summary

    1. My previous interventions into the Council's business have been adversarial I

    hope this does not colour my submission which is offered in the best interests

    of both the Council and its employees. In addition to being the Labour

    Candidate for Bishopsworth I practice as a Barrister specialising in

    employment law. I represent both Claimants and Trades Union and

    Respondent's as diverse as multinational corporations and Bristol City Council

    (which I will refer to as "BCC"). Due to my candidacy, I am restricted from

    giving advice to BCC in my professional capacity due to the possibility of a

    perceived conflict of interest. This should not be considered legal advice and

    independent legal advice should be sought before implementing the

    recommendations as policy and it is offered to encourage further

    investigation by BCC.

    2. On reading the document relating to Web Access for Staff/Amendments to the

    Code of Conduct I noticed several matters which in my opinion could give

    cause for concern in employment law. This could be based on a

    misunderstanding of current social media usage. The following issues arise

    a. The wording of Paragraph 11.3.2 seems overly restrictive and might

    encourage employees to believe they are not permitted to identify their

    employer on social media sites (which does not appear to be the

    intention of the drafter)

    b. Disciplinary action arising out of Paragraph 11.3.2 where such usage

    has been due to Trade Union Activity would be automatically unfair

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    contrary to s 152 Trade Union and Labour Relations (Consolidation) Act

    1992 (which I will refer to as "TULRA")

    c. The policy does not seem to recognise the possibility for a public

    interests disclosures under the Public Interest Disclosure Act 1998

    (which I will refer to as "PIDA") and could be void by virtue of s 43J PIDA

    3. For the benefit of the Committee I produce the paragraph below:

    11.3.2 Social networking websites

    The Council respects an employee's private life. However, it must alsoensure that confidentiality and it's reputation are protected. Employees usingsocial networking websites in their private life;lmust refrain from identifying themselves as working for the Council, or

    disclose the name of Bristol City Council on it, or allow it to be identified bydetails, which has or may have the effect of bringing the Council intodisrepute.lmust not identify other Council employees or service users without their

    consentlmust not make any defamatory remarks about the Council, it's service

    users, employees or managers or conduct themselves in a way that isdetrimental to the Councilldisclose personal data or information about the Council,or it's service users,

    employees or managers that could breach the Data Protection Act 1998.(e.gphotographs, images)

    Perceived overly restrictive language of Paragraph 11.3.2

    3. The language of the paragraph 11.3.2 may well encourage employees to

    believe it is the Council's intention to discipline them if they state they are

    employed by BCC and that they are required to get a work colleagues

    permission before mentioning them in social media. This plainly can't have

    been the drafter's intention. It would preclude use of social Media like

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    LinkedIn which is effectively an online CV or prevent employees from

    discussing a night out with colleagues.

    4. The drafter's intention is clearly a restatement of the old implied term of

    "trust and confidence" in the employment contract between employer and

    employee. There is also a legitimate concern that Council employees might be

    perceived as communicating on behalf of the Council. The current best

    practice in commerce and industry is that employees who clearly identify

    themselves as an employee are advised to insert a disclaimer onto their social

    media site, websites or Blogs that any statement of views contained on the

    site are those of the employee and are not representative of the employer's

    views.

    5. I see little harm in stating the term of trust and confidence in the Code of

    Conduct and would suggest the following amendment:

    The Council respects an employee's private life. However, it must alsoensure that confidentiality and it's reputation are protected. Employees usingsocial networking websites in their private life;lmust refrain from identifying themselves as working for the Council, or

    disclose the name of Bristol City Council on it, or allow it to be identified bydetails, which has or may have the effect of bringing the Council intodisrepute.lmust not identify other Council employees or service users without their

    consentlmust not make any defamatory remarks about the Council, it's service

    users, employees or managers or conduct themselves in a way that isdetrimental to the Councilldisclose personal data or information about the Council,or it's service users,

    employees or managers that could breach the Data Protection Act 1998.(e.gphotographs, images)

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    Council employees using social media sites will maintain the relationship of

    trust and confidence between themselves and the Council. They will not bring

    the Council into disrepute. The following non-exhaustive list provides

    examples of conduct that may bring the Council into disrepute.

    a. Making defamatory remarks about the Council, it's service users,

    employees or managers

    b. Disclosure of personal data or information about the Council, it's

    service users, employees or managers that breaches Data Protection

    Act 1998

    c. Allowing personal views to be represented and/or perceived as the

    views or policy of the Council, its service users, employees or managers.

    Trade Union activity

    6. Modern Trades Union conduct a lot of business on the internet. Social media

    sites like Facebook are often used to organise workers and inform them of

    negotiations and progress. I am aware of at least two Trades Union in Bristol

    who make active use of social media sites in this way and similar usage must

    be expected to spread.

    7. These activities are simply an extension in the Social Media world of activities

    that traditionally took place in the workplace. The actions are perfectly legal

    and are protected under s 158 TULRA which in my opinion extends to all

    Trade Unionists and not just accredited representatives.

    8. For the benefit of the committee I reproduce s 152 TULRA

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    "152. Dismissal on grounds related to union membership or activities.

    (1) For purposes of [F1Part X of the Employment Rights Act 1996]

    (unfair dismissal) the dismissal of an employee shall be regarded as

    unfair if the reason for it (or, if more than one, the principal reason) was

    that the employee

    (a) was, or proposed to become, a member of an independent trade

    union, or

    (b) had taken part, or proposed to take part, in the activities of an

    independent trade union at an appropriate time,"

    (2) In subsection (1)(b) an appropriate time" means

    (a)a time outside the employees working hours, or

    (b)a time within his working hours at which, in accordance with

    arrangements agreed with or consent given by his employer, it is

    permissible for him to take part in the activities of a trade union;

    9. In my opinion any disciplinary action that results from Trade Union activity on

    social media sites will be automatically unfair and would possibly lead to an

    unfair dismissal application and award of damages.

    10. Even if BCC would not enforce this provision against trade unionists these

    employees should not be placed in fear of disciplinary action for perfectly

    legal conduct. The paragraph could be remedied with the insertion of " Save

    where such actions are in the course of trade union activity "

    Whistleblowing

    11. It is hoped that there would never be any need for a public interest

    disclosure under s 43G PIDA (whistleblowing outside BCC nor to persons other

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    than a Minister, Lawyer or other prescribed person). There may be

    circumstances where it is necessary. I have not seen the Council's

    whistleblowing policy. There are sites which could be described as social

    media sites (for example Wikileaks) that may also meet the criteria for a s

    43G disclosure. Any term purporting to exclude a PIDA right will be void by

    virtue of s 43J which I produce below.

    43JContractual duties of confidentiality

    (1)Any provision in an agreement to which this section applies is void

    insofar as it purports to preclude the worker from making a protected

    disclosure.

    (2)This section applies to any agreement between a worker and his

    employer (whether a workers contract or not), including an agreement

    to refrain from instituting or continuing any proceedings under this Act

    or any proceedings for breach of contract

    12. This might be remedied by inserting " Save when such a disclosure is made

    subject to the provisions of the Public Interest Disclosure Act 1998 and/or in

    accordance with the Council whistleblowing policy ."

    Conclusion

    13. In my opinion, the suggested amendments ought to remove any

    confusion on the part of employees, provide Trade Unions and Trade Unionists

    to conduct their lawful activity and protect the Council. Independent legal

    advice should be obtained before implementing them.

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    14. As an aside it should be noted that the date the document was

    published allows very little time for interested parties to draft questions to the

    committee or formulate submissions and I wonder if these documents can be

    published sooner in the future?

    15. I hope this is of some assistance to the Committee. If I can clarify or

    expand on any matters they should feel free to email me on

    [email protected] or Cllr. Beynon can provide my telephone number

    DARREN LEWIS

    31 st September 2010