level ii counselling skills session eight
DESCRIPTION
Asking effective questions. Open, closed and creative questions using the Change Model.TRANSCRIPT
Asking Creative QuestionsWeek Eight
Re-Forming
Session Aims
Consider different types of questions and demonstrate effective questioning
Learning Outcomes
By the end of this session you will be able to:
1. Recognise the difference between open and closed questions
2. Focus a client’s attention on different areas of their experience using the change model and creative questions
Last Session
1. Practised paraphrasing skills
2. Practised reflecting feelings
3. Described the Change Model
Problem State
Desired State
Resources
Action
My mind wanders, I interrupt and take over the conversation. I try and fix people’s problems.
I really focus on what is being said and help my clients come up with their own solutions
Attend John’s lessons, practise the skills, use my reflective journal
Rapport, refraining, attending, paraphrasing, reflecting feelings, Change Model, Mercedes Model, questioning skills, core conditions.
Contents of this Session
Open and Closed QuestionsCreative Questions using the Change ModelDemonstration by Adam and JohnSkills practise in pairsSelf-reflectionFeedback to whole group
Open and Closed Questions
Ask Who?
Definitions
Open Questions
Invite the speaker to expand on what they have said and share more of their experience
Closed Questions
Invite a specific response, often ‘yes’ or ‘no’. They tend to shift people into their rational mind, taking them out of their emotions.
Asking Creative Questions
Creative Questions
A question helps you to find out things; but where does a person go to in their mind when you ask them a question?
Creative Questions
Example
Did you have a good holiday?
The question requires the person to remember their last holiday, sort through their holiday memories for good and bad experiences, and then make a decision about whether they had a good time or not.
Questions direct an individual’s attention to different areas of their experience
Questions and the Change Model
1. How is your depression?
2. What do you want instead?
3. What helps you feel better?
4. What would you have to do to start feeling better?
Developing the Desired State
Too many of the questions we ask develop the problem state and if we focus on a problem then the problem tends tp gets bigger.
Of course we need to acknowledge the problem, but it’s far more helpful if we use questions that develop the client’s desired state and help them to find or create resources.
Demonstration
Comfort Break
Skills Practise and Reflection
Consider criteria (4 and 6) when completing your self-reflection
Skills Practise 40 minutes
1. Work in pairs
2. Take turns being the helper and helpee
3. Take 10 minutes each
4. Helpee - talk about a small problem that’s current in your life
5. Helper – practise all your listening skills, including paraphrasing, reflecting feelings, paraphrasing and asking an appropriate amount of questions.
6. After 20 minutes complete the self-reflection worksheet
Feedback
Learning Outcomes
You are now able to:
1. Recognise the difference between open and closed questions
2. Focus a client’s attention on different areas of their experience using the change model and creative questions
Next Week
Please bring your portfolio to the class, including all your journal entries
Well done Everybody!