level ii counselling skills session seven
DESCRIPTION
Seventh in the series - session seven is about summarising and concluding a session and introduces learners to the NLP Change Model and the Mercedes Model as a way of structuring our therapeutic interventions.TRANSCRIPT
The Change Model
Session Aims
To practise our skills, learn about summarising, and introduce the Change Model and Mercedes Model
Learning OutcomesBy the end of this session you will be able to:
1. End a session effectively using a summary
2. Demonstrate your listening skills
3. Describe and apply the Change Model
4. Describe the Mercedes Model
Last Session
1. Peer feedback to improve your reflective
journals
2. Described paraphrasing and reflecting
feelings
3. Demonstrated paraphrasing skills
4. Demonstrated how to reflect feelings
5. The Round
Paraphrasing
Paraphrasing enables the listener to clarify meaning by repeating back to the speaker the content of what they have said.
Reflecting Feelings
Reflecting feelings involves identifying and drawing the speaker’s attention to the feelings behind his or her words
Reflecting the emotional content of what is being said.
Contents of this Session
Ice-breaker – Reflecting AdamSummarising and ending a sessionSkills practise in triadsPresentation on the Change ModelSmall groups working on a case studyIntroduce the Mercedes ModelRound
Summarising
Summarising
Internal
Summary throughout the session to clarify meaning and highlight the key points of what’s been said.
Concluding
Summary at the end of the checks understanding, checks agreement and brings the session to a close
Skills Practise 30 minutes
1. Work in groups of three
2. Take turns being the listener, the client and the observer.
3. Take 5 minutes each
4. Client - talk about a small problem that’s current in your life
5. Listener – practise all your listening skills, including contracting, paraphrasing and reflecting feelings. End with a summary.
6. Observer - keep the time and complete the feedback sheet so you can give structured feedback on the listener’s use of listening skills
Feedback
Comfort Break
Change Model
Problem State
Change Model
Desired State
Problem State
Change Model
Problem State
Desired State
Resources
Change Model
Problem State
Desired State
Resources
Action
Change Model
Desired State
Problem State
Case Study - Salma
Salma
Problem State
Depressed, bored, miserable, bursting into tears, can’t get out of bed, tired, overwhelming sad feelings
Medication?
Salma
Desired State
Happy and Confident
Salma
Resources
GP, friends, mother, UCBC, interest in people, new friends good student, John Marsden, Hadder, dad.
Salma
Action
Visiting GP, going to UCBC, making more friends, travelling on the bus
Problem State
Desired State
Resources
ActionDepressed, bored, miserable, bursting into tears, can’t get out of bed, tired, overwhelming sad feelings. Medication?
Happy and Confident
GP, friends, mother, UCBC, interest in people, good student, John Marsden, Hadder, dad.
Visiting GP, going to UCBC
Mercedes Model
Thoughts
Mercedes Model
FeelingsThoughts
Mercedes Model
Feelings
Behaviours
Thoughts
Problem State Desired State
Feelings
Behaviours
ThoughtsFeelings
Behaviours
Thoughts
The Round
ConclusionYou are now able to:
1. Demonstrate summarising
2. Demonstrate listening skills
3. Describe and apply the Change Model
4. Describe the Mercedes Model
Feelings
Behaviour
Thoughts
Well done Everybody!