levels of leading
DESCRIPTION
An outline of what to look for in workers and how to train them for the next level.TRANSCRIPT
LEVELS OF LEADING© Dr. Gary Sweeten
Relationship Coach & Organizational Consultant
SweetenLife VIP Family Care
104/10/23
Selecting and Training Workers• While Consulting and Coaching leaders both faith based
and secular, I am asked some serious questions about who to train and what to train them to do.
• When I coached Basketball, I needed to assess the basic skills of each player and the whole team so I could devise ways they could play together to reach their greatest potential. It was up to me to help them succeed.
• Teaching an individual is coaching even when done in a group. Developing structures and plays for the team is consulting.
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Basketball Players Need?• Consider the basic skills, gifts, talents and personality
needed by a player. You list the basics:
• 1.• 2.• 3.• 4.• 5.
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Basketball Players Need?• Consider the basic skills, gifts, talents and personality
needed by a player. My list. • 1. Great Physical Condition
• A. Agile• B. Quick
• 2. Positive Attitude• 3.Teachable• 4. Hard Worker• 5. Ability to Learn
• The rest is training, coaching and encouragement
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Leaders of Organizations Must• Realize that Intellect, Talent, Gifts, Work Ethic, Physical
Energy, etc cannot be changed easily. Do not try.
• First: Understand the attitude, knowledge and skills needed for each level of job functioning
• Second: Assess the level of competency and compare it to what is needed in each job
• Third: Make sure the organization reinforces basics.
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Skill Levels from a low of one to a high of ten
• Level 1 Give and Receive Instructions Understands verbal/written information.
• Level 2 Serves Responds to implicit requests for action.
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Levels of Leading
• Level 3 Amuses Diverts attention with humor.
• Level 4 Persuades Can influence others in favor of a product, service, or point of view
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Level 5
• Two-way communication Can separate self from others. Can separate own thoughts, feelings, and actions from others. Accurately assesses issues and responds to them
• Carries on exchanges of information both verbally and non-verbally.
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Level 6• Negotiates exchange of ideas, information, and insight
with others to develop policies, programs, contracts, or understanding.
• Includes conflict management, dealing with contradictory input and volatile emotions.
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Level 7.• Coach, consult, counsel •
• A. Coaching: Befriends, encourages, or advises.•
• B. Consulting: Coaches with the addition of technical/organizational input.
• C. Counseling: Coaches and consults with healing, relational, emotional input.
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Level 7.
• D. Instructs: Teach and train others through lecture, demonstration, practice, and accountability. Requires expertise in specific content. May also include coaching, consulting and counseling.
• E. Sells: Convince others to buy a product or idea
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Level 7.
• F. Mentor/Spiritual Guide Gives input into whole life @ home, family, work, church, community. Can balance mental, emotional, spiritual, relational, and career to advise, consult, counsel, coach, instruct, supervise, etc.
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Level 8.
• Supervise Develops work responsibilities for others; evaluates performance; inspires motivation and harmony; moves group toward mission in congruence with organizational values.
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Level 9.• Leads Move a group forward to a different place despite
its lack of motivation. Integrates information and sees what changes are necessary to improve the organization.
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Level 10.• Therapy Special, knowledge and high skills of therapeutic
interventions in treatment of the ill (mentally, emotionally, spiritually).
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Choosing Leaders• What are the key factors you group looks for when
choosing:
• Church and Pastors?
• Sales Persons?
• Top Managers?
• Line Managers?
(C) Gary Sweeten 1604/10/23