leveraging digital technologies for patient recruitment

14
Leveraging Digital Technologies for Patient Recruitment

Upload: salvador-solis

Post on 15-Jan-2017

112 views

Category:

Health & Medicine


0 download

TRANSCRIPT

Leveraging Digital Technologies for

Patient Recruitment

William van Nostrand EVP, Marketing & Client

Services [email protected]

CURRENT STATE OF AFFAIRS

RECRUITMENT CHALLENGES

The industry still faces a number of challenges that make identifying patients increasingly difficult:

• Protocols with multiple objectives

• Constraining Inclusion/Exclusion criteria

• Testing protocols against the actually available population

• Reliance upon the Key Opinion Leaders (KOLs) for study conduct

• Identifying the correct geographies to conduct research based on the existence of a population

PATIENT RECRUITMENT

THE STATUS QUO

A NEW APPROACH

RECRUITMENT TRENDS

To ensure successful study enrollment, the industry is looking towards digital venues:

• Social Media

• Search Engines

• Study-specific websites & blogs

• Online patient communities

• Digital Radio

• Video Advertising

FINDING YOUR PATIENTS

PATIENT IDENTIFICATION

Patients are connecting with each other online right now:

Digital VS Traditional Advertising

DIGITAL DIALOGUE

TAPPING INTO DIGITAL TECHNOLOGIES

• Average cost of referral through traditional advertising is 100x the cost of digital referrals

• 5:1 ROI from digital advertising versus print or TV ads

SOCIAL LISTENING

DIGITAL LANDSCAPE

Nurture patient relationships through insights gained from online conversations. Social Listening allows you to:

• Shape proper messaging

• Develop targeted study-specific advertisements

• Conduct successful market outreach

PREDICT SUCCESS

ENROLLMENT PREDICTION ANALYTICS

50 referrals

2-3 Patients/

month

Regional Multi-Site Campaign

Single Site Campaign 600 referrals

20-25 Patients/

month

MAXIMIZING THE POTENTIAL

LEVERAGING DIGITAL MEDIA

We need a tool that

• Is readily available

• Is easy-to-use

• Can evaluate advertising campaign ROI

• Makes study sign-up user-friendly for patients

• Helps analyze conversions

CAPTURING PATIENT INFORMATION

Once patient information is captured:

Samantha Field

[email protected]

(606)555-0199

Severe Asthma

• Follow-up via phone within 24 hours

• Automate follow-up email & text messaging

— provide contact information with unique phone number to track success of digital advertising

• Automatically update study coordinators/recruitment team on new sign-ups

• Import your referrals into a patient-tracking software

— this eliminates manual data entry to save time & reduce errors

TRACKING CONVERSIONS

ADVERTISEMENT ROI

Identify top performing digital advertisements

LEVERAGING DIGITAL TECHNOLOGIES

RESULTS

How we use the data

How it benefits the patient

Optimize online outreach

Answer questions

- What does our target demographic respond to?

- Who should we target?

- What are patients responding to?

Ensure enrollment timelines are met

Improves online experience

Creates a user-friendly environment

Increases clinical trial information transparency

Thank You!