leveraging the google api to integrate your systems
DESCRIPTION
TRANSCRIPT
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Leveraging the Google API to Integrate Your Systems #12NTCGAPI
Michael Cizmar Mark Sawyer David Bonebrake
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Evaluate This Session! Each entry is a chance to win an NTEN engraved iPad!
or Online at www.nten.org/ntc/eval
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Session Overview
• The value of Google API integration.
• Practical solutions for integration of mission critical software with Google Apps.
• Project design principles.
• Technical Overview of Google APIs.
• How to replicate this project.
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Value of Integration
Legal Services CMS +
Google API
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Better Communication
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The Shift in the Work Paradigm
Practical, reasonable expectations among users about now common technologies working the way they need them to work.
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Implemented Solutions
• CMS ticklers … automatically posted to Google Calendar.
• CMS case documents … automatically synchronized to Google Docs.
• Gmail option … to post messages to CMS-housed case notes.
• Google Groups option … to post discussions to CMS case notes.
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Google Calendar Integration
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Google Calendar Integration
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Google Calendar Integration
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Google Docs Integration
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Google Docs Integration
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Google Docs Integration
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Gmail Integration
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Gmail Integration
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Gmail Integration
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Google Groups Integration
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Value of Gcal Integration
• Advocates associated with a CMS case record get automatic notifications of tickled events in their Google Calendars.
• Individual advocates can personalize reminders and add others to those calendar events.
• Tickled events now include all the other Google Calendar features, including location and Google mapping information.
• Ease of access from Google Calendar to the related case record.
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Value of Gdocs Integration
• Seamless sychronization of case‐related files to the Google Docs accounts of all advocates associated with the case.
• Advocates can do full text searches and downloads of synchronized case files from within the Google Docs without opening Pika.
• Integration enables advocates to use Google Docs to share, view, edit and/or convert case‐related files.
• Editing option for Gmail + Groups integrations.
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Value of Groups Integration
• Ease of posting Gmail + Google Groups messages directly to specific client case record without opening Pika.
• Option to post single message or entire conversation in Gmail directly to Pika case record.
• Option to edit Gmail + Google Groups messages before posting.
• Seamless posting of Gmail file attachments to Pika client case record.
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Value of Integration
• The genius of the Google Apps platform is not that it is free or $50/user/year.
• The genius of Google Apps is …
1. It is easy to scale
2. The apps are consumer friendly
3. The apps share a unified interface
4. And everything is connected
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TECHNICAL OVERVIEW OF THE GOOGLE API
Because this is a tech session…
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Google APIs
• APIs dictate the proper way for a developer to request services from a particular program.
• Google APIs enable developers to properly request data from and sync data with a Google application.
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Google API
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Google API – Three Takeaways
• What you can do with one service may not be possible with another.
• APIs are versioned, so there may be limitations on upgrading.
• If a service works with an API, it will continue to work.
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Replication – LSNC’s Google API Project