lho/cdp user conference feb 5-6, 2013. agenda for february 5th 09:00 – 09:15 conference call setup...
TRANSCRIPT
![Page 1: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/1.jpg)
LHO/CDPUser Conference
Feb 5-6, 2013
![Page 2: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/2.jpg)
Agenda for February 5th
• 09:00 – 09:15 Conference call setup
• 09:15 – 09:30 Welcome & Introductions
• 09:30 – 12:30 CDP Time
• 12:30 – 01:30 Lunch
• 01:30 - 01:45 Technical Issues & Questions
• 01:45 – 04:25 LHO Time
![Page 3: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/3.jpg)
CDP Time• New Report formats – 353, 758, and 439• MCO #9 – Humana• Prenatal Payor code 7• Label printing changes• New CMS 1500 screens• PSIQ Screens• Password Resets• Immunization Registry Changes• CDP User Survey Results
![Page 4: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/4.jpg)
LHO Time
• Coding – Cynthia Robinson
• Billing – Sharon Trivette
• Consent for Services – Janet Overstreet
![Page 5: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/5.jpg)
Who do we contact when we have a
problem?
![Page 6: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/6.jpg)
Local Health Help Desk
• Policy Issues
• New KY# and permissions
• Encounter Problems
• Billing Issues – Large and Small
• CPT Code charges
• Provider #’s, Alternate sites
• Access to Oracle, E-reports and L-Drive
![Page 7: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/7.jpg)
CDP Customer Support
• Questions on Oracle & E-reports
• A/R questions
• Problems with CMS screens or reports
• Bugs with Portal
• Report reloads
![Page 8: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/8.jpg)
How to contact helpdesk
• WIC Helpdesk – [email protected]
• 1-877-597-0367
• LHO Helpdesk – [email protected]
• 1-502-564-6663 option 1
![Page 9: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/9.jpg)
How to contact helpdesk
• CDP help desk
• 1-866-237-4814
![Page 10: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/10.jpg)
If you have questions during this training
• You can ask the presenter in person
• Or
• Email your question to [email protected]
• We will address emailed questions later in the meeting.
• We will not tell who asked the question.
![Page 11: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/11.jpg)
E-reports
• Are you using E-reports?
• OR
• Are you printing out reports?
• And running out of room for storage?
• Is your clinic paying for storage of them?
• Your clinic is also paying for paper then!
![Page 12: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/12.jpg)
E-reports Sign In
![Page 13: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/13.jpg)
Page will show the sites you have access too.
![Page 14: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/14.jpg)
Click on the site #
![Page 15: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/15.jpg)
Then click on the system, then the month.
![Page 16: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/16.jpg)
![Page 17: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/17.jpg)
To View, click on report, then view.
![Page 18: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/18.jpg)
Report view
![Page 19: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/19.jpg)
Click Save, to save on your computer.
![Page 20: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/20.jpg)
Click Download, to save on computer.
![Page 21: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/21.jpg)
ZIP Command
![Page 22: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/22.jpg)
Select the reports you want to save.
![Page 23: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/23.jpg)
Click continue,
![Page 24: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/24.jpg)
Click View downloads
![Page 25: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/25.jpg)
Click Save
![Page 26: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/26.jpg)
A zip file will be saved. You can move it anywhere.
![Page 27: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/27.jpg)
If you double click, it will open up the zip file and show all reports.
![Page 28: LHO/CDP User Conference Feb 5-6, 2013. Agenda for February 5th 09:00 – 09:15 Conference call setup 09:15 – 09:30 Welcome & Introductions 09:30 – 12:30](https://reader036.vdocument.in/reader036/viewer/2022070400/56649f155503460f94c2a3e6/html5/thumbnails/28.jpg)
Any Questions???