libby's tips for getting unstuck
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YOU UNSTUCKA Mini-Slideshow for the Funeral Industry
www.LibbyGill.com
Key Steps to Getting You Unstuck
• Master “CSE” Model for Unstuck Success• Maximize Your Leadership DNA • Define Your Personal Brand• Live the Kaizen Concept
#1 “CSE” Model for Bold Innovation
• CLARIFY the vision
• SIMPLIFY the path
• EXECUTE the plan
Turn Fear into Fuel…
…by recognizing the brain’s primitive fear responses.
Creative ideas, offered with compassion, will never seem “out there,” “over the top,” or “sales-y.”
Overcome theImmediate Negative Response!
Which might sound like this…
• I don’t think our customers would like it. • We’ve never done it that way.
• We’ve always done it that way.
• It would take too much time / $ / effort.
• SO WHAT’S YOUR EXCUSE? _________
Immediate Negative Response
#2 Maximize Your Leadership DNA
Learn to recognize your typical patterns
of behavior and interaction so you can
be a stronger leader for your colleagues
and customers. Which leadership type
are you…?
What is Your Leadership Style?
Director: Focused & driven
Supporter: Collaborative “do-er”
Thrill-Seeker: Charismatic & creative
Analyst: Info & data-oriented
• What are your passions?• What are your strengths and skill-set?• How do you make an emotional connection
with your customers?
#3 Define Your Personal Brand
Successful Brands…• Confirm your credibility• Deliver consistent value• Motivate others to act• Create long-term loyalty
•
My #1 Brand Builder
“Capture the mindshare – that is, heads, hearts and trust - and the market share will follow.”
And that’s a Tweetable…@LibbyGill
• Challenge the INR• Create incremental change• Make accountability a mission• TAKE ONE BOLD ACTION!
#4 Live the Kaizen Concept
You are the shapers of our memories and the sculptors of our
life celebrations. Don’t underestimate your power.
Make One Bold Move Today.
Books by Libby…
BURNING QUESTIONS?
Email me at [email protected].
Unable are the loved to die. For love is immortality.
- Emily Dickinson