Liberate Boot CampMiamiMay 2014

14-23 May

PaymentsLIBERATE

2 Liberate Boot Camp| 14-23 May

Payments – Credit Control automatic path

Allocated (A)

Working (W)

Default (D)

Barred (B)

TOSed (T)

Pre-Cease (S)

Ceased (C)

Written Off (E)

Closed (F)

Liberate Boot Camp| 14-23 May3

Payments – who, what and why?

PAYMENT IS

DUE

CREDIT C

ONTROL

TOS

PAYMENT IS

MADE

CREDIT C

ONTROL

ROS EVERYBODY IS HAPPY!Liberate Boot Camp| 14-23 May4

Payments – POS – what is it?

Point of Sale (POS):

• A relatively new touch screen based application

• Invoked on demand from Liberate

• CSR can navigate using keyboard, mouse or touch screen based

monitor

Note:

• Payments module is also available in Liberate itself

• Payments on Liberate can be processed individually or in batches

Liberate Boot Camp| 14-23 May5

Payments – POS – what does it cover?POS options:

• Adjust Inventory

• Bills Payment

• Deposits Payment

• Service Order Payment

• Airtime Sales

• Browse Payment Items

• Payment Summary

• Print Duplicate Receipt

Liberate Boot Camp| 14-23 May6

Payments – configure

Payment Type:- Standard (Bill)- Deposit- Deposit Refund - …..

Payment Method:- Cash- Cheque (record number)- Direct Debit- Standing Order- Credit Card (record number)- Reward Points- …..

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Payments – processing

• Payments can be voided – unless:

• The payment was charged to next bill

• Cash drawer has been settled

• Payment has been posted to ledgers by the batch run.

• Bounced cheques can be recorded on Liberate.

• A Cash Drawer is settled on a daily basis:

• Only a User who belongs to a “Cashier department” (payment Department Function 16) can settle a Cash Drawer.

• After a daily Cash Drawer has been settled no more payments can be recorded against it.

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Payments on Liberate – how? Processes

Liberate Boot Camp| 14-23 May9

Account has no working Services or Sub-Accounts –meaning it is not billed

Payment Reference Data:• Maintain Bank Codes – process ref. 552I• Maintain Bank – 737B• Maintain Bank Branches – 737B• Maintain Bank Account Ledgers – 552U• Maintain Direct Debit Bank – 737A• Maintain Cashier Office – 04C• Maintain Payment Methods – 04B• Maintain Bad Cheque Actions – 552N

Payment Processing:• POS (Point of Sale) – 552A• Single Payment – 22A• Batch Payment – 22B• Card Payment – 552X• Generate BACS Direct Debit Claim – 736A• Maintain Unacceptable Credit Card – 810A• Settle Cash Drawer – 552D• Void Payment – 552B• Bad Cheque Processing – 552C

Payment Enquiries:• Payment Enquiries – 552O

• POS (Point of Sale) was developed based on the Liberate Payment module

• Payments can be made individually or in batches (Liberate only, not POS)

• Various Payment Methods can be configured and applied:

• Cash• Cheque• Credit / Debit Card• Foreign Currency• Rewards Points• Others ….

• Payments can be reversed (voided) provided they were not posted to Ledgers

• Bounced cheques can be flagged and Bounced Cheque Actions applied to subsequent Cheque Payments.

Payments

10 Liberate Boot Camp| 14-23 May