libraries transforming communities: conversation cafÉ · conversation cafés aren’t lectures,...

52
Speakers: Susan Partnow, Co-Founder, Conversation Café Sandy Heierbacher, Founding Director, NCDD LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ

Upload: others

Post on 13-Mar-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Speakers: Susan Partnow, Co-Founder, Conversation Café Sandy Heierbacher, Founding Director, NCDD

LIBRARIES TRANSFORMING COMMUNITIES:

CONVERSATION CAFÉ

Page 2: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

CHAT WINDOW

Q&A WINDOW

PRESENTATIONAREA

Page 3: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

CHAT WINDOW

PRESENTATIONAREA

Page 4: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

1. Type your message in the Chat window

2. Make sure the “Send to” menu says “All Participants”3. Click “Send”

QUESTIONS FOR TODAY’S PRESENTERS?

#2#3#1

#2#3#1

Page 5: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Q&A WINDOW

PRESENTATIONAREA

Page 6: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

1. Type your request in the Q&A window

2. Make sure the “Ask” menu says “All Panelists”3. Click “Send”

NEED TECHNICAL ASSISTANCE?

#2#1 #3

Page 7: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

How to respond to an audience poll:

►Poll will automatically open where the Chat and Q&A windows are

►Respond to multiple choice question

►Click “Submit

►Re-expand Chat and Q&A after poll closes

AUDIENCE POLL

Page 8: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Audio is broadcast via computer speakers or headset

You can adjust the volume in the AudioBroadcast window floating in the upperleft hand corner of your screen:

If you lose audio, click the Audio Broadcast button (the little broadcast tower located along the bottom of the Participants window) OR click the Audio Broadcast option under the Communicate menu to reconnect:

AUDIO TIPS

Page 9: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Speakers: Susan Partnow, Co-Founder, Conversation Café Sandy Heierbacher, Founding Director, NCDD

LIBRARIES TRANSFORMING COMMUNITIES:

CONVERSATION CAFÉ

Page 10: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Libraries Transforming Communities:

Dialogue & Deliberation for Small, Mid-sized and/or Rural

Libraries June 22, 2018

Introduction to Dialogue & Deliberation

for Public Libraries Serving Small, Mid-sized

and/or Rural Communities

February 28, 2018

Future SearchApril 25, 2018

Conversation CaféMay 23, 2018

ONLINE LEARNING SERIES 3:LEARNING SCHEDULE

Page 11: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Sandy HeierbacherFounding Director

National Coalition for Dialogue & Deliberation

Susan PartnowCo-Founder

Conversation Cafe

TODAY’S PRESENTERS

Page 12: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Speakers: Susan Partnow, Co-Founder, Conversation Café Sandy Heierbacher, Founding Director, NCDD

LIBRARIES TRANSFORMING COMMUNITIES:

CONVERSATION CAFÉ

Page 13: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

WELCOME/PURPOSE

Page 14: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

ENGAGEMENT STREAM: EXPLORATION

Page 15: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

POLL: YOUR EXPERIENCE WITH HOSTING…

► I / my library has hosted a Conversation Café

► I have hosted another type of dialogue

► My library has hosted dialogues (not me)

► We have not yet hosted a dialogue

Page 16: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

►Conversation Café origins and basics

►Facilitation vs. hosting and tips for hosting

►Agreements

►Asking great questions

►Inviting/publicizing

►Resources, questions and closing round

AGENDA

Page 17: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

CC ORIGINS STORY

Page 18: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

WHY CONVERSATION CAFÉS?

Page 19: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

DIALOGUE NOT DEBATE OR DISCUSSION

Page 20: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Tired of small talk?Try some BIG talk!

DESCRIBING CONVERSATION CAFÉS

CC’s are…• Drop-in• Public• Simple

Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come.

No committees will be formed!

Think Globally. Talk Locally.

Page 21: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

A QUICK STORY

Page 22: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

►Friendship

►Relationships / Dating in 2018

►Community and Isolation

►Generational Divide

TOPICS (NOT JUST PUBLIC ISSUES)

►Gratitude

►Humor

►Fake News

►Kids These Days

Page 23: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

A FEW EXAMPLES OF QUESTIONS

►What makes you feel welcome or at home?

►What moves you?

►What does it mean to be an American?

►How do songs, dances and stories affect your lives?

Page 24: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

HOSTING vs. FACILITATING

Page 25: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

1. Convener

2. Welcomer

3. Holder for Safety

CREATE THE SPACE

Page 26: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

►Inviter

►Weaver

►Devil’s Advocate

DEEPEN THE CONVERSATION

Page 27: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

YOU ARE NOT A “HERDER”

Page 28: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

AGREEMENTS

Page 29: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Listen to and respect all points of view.

1. OPEN-MINDEDNESS

Page 30: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Suspend judgement as best you can.

2. ACCEPTANCE

Page 31: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Seek to understand rather than persuade.

3. CURIOSITY

Page 32: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Question old assumptions, look for new insights.

4. DISCOVERY

Page 33: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Speak for yourself and from the heart.

5. SINCERITY

Page 34: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Go for honesty and depth – but don’t go on and on.

6. BREVITY

Page 35: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

DON’T FORGET TO GET THEIR AGREEMENT!

Page 36: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

TALKING OBJECT

Page 37: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

MORE ON THE PROCESS

Page 38: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

SELECTING A TOPIC

Page 39: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

►Open

►Inviting

►Honest

►Experiential

►Inclusive

►Generative

►Relevant

►Inspiring

GREAT QUESTIONS ARE…

Page 40: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

INVITING/PUBLICIZING

What are YOUR tips and strategies for publicizing your events and

inviting people to attend?

Page 41: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

►Talking object

►3x5 cards and pencils

►Name tags

►CC wallet cards

SUPPLIES

Page 42: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

THE DIALOGUE IN THE MIDDLE: TIPS

Page 43: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

ANOTHER STORY FROM THE FIELD

Page 44: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

“We want people to have good enough experiences talking with

strangers that we whittle away at the notion/the belief that we are too polarized to talk to each other as

citizens in community.”

HEATHER TISCHBEIN - FT. VANCOUVER REGIONAL LIBRARY SYSTEM IN

WASHINGTON

Page 45: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

HOW TO MANAGE A LARGE GROUP‘Meta Host’ to the whole group In the small circles

Review Agreements, explain the Process

Organize into small circles of 6 to 8

The person with the talking object is the circle’s host

Circle host begins Round 1

Circle host begins Round 2

Circle host lays T.O. down for open conversation in the middle

Signal when 5 minutes are left till closing round

Signal to Circle hosts: begin Closing Round

Circle host begins closing Round (5 minutes total)

Have a few people share key take-aways

Page 46: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

What further/deeper questions do you have

about Conversation Café or facilitating/hosting at

this point?

QUESTION FOR THE CHAT

Page 47: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

RESOURCESCONVERSATION CAFE WEBSITE:conversationcafe.org

CC RESOURCES FOR HOSTS: www.conversationcafe.org/for-hosts

ALA LTC SITE:ala.org/LTC

ALA LTC LISTSERV:[email protected]

Page 48: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

NCDD 2018 CONFERENCE

Page 49: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

CLOSING ROUND

Type in a word or phrase aboutwhat you are leaving with.

Page 50: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

INSTRUCTIONS1. Visit www.credly.com

2. Create an account or login

3. Click on “Claim Credit”

4. Enter “LTCsmr3” to claim badge

CLAIM YOUR BADGE

Page 51: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

Libraries Transforming Communities:

Dialogue & Deliberation for Small, Mid-sized and/or Rural

Libraries June 22, 2018

Introduction to Dialogue & Deliberation

for Public Libraries Serving Small, Mid-sized

and/or Rural Communities

February 28, 2018

Future SearchApril 25, 2018

Conversation CaféMay 23, 2018

ONLINE LEARNING SERIES 3:LEARNING SCHEDULE

Page 52: LIBRARIES TRANSFORMING COMMUNITIES: CONVERSATION CAFÉ · Conversation Cafés aren’t lectures, but you’ll learn a lot from the people who come. No committees will be formed! Think

THANK YOU!

Susan [email protected]

Sandy [email protected]

ALA’s Public Programs [email protected]