library 2.0: the future of libraries?
DESCRIPTION
An introduction to web 2.0 and library 2.0 for the staff of Wichita Public Library in October 2009TRANSCRIPT
Library 2.0: The Future of Libraries?
Ben RoppWichita Public LibraryIn-Service Day 2009
Library 2.0: The Future of Libraries?
1. What is Library 2.0?2. What is Web 2.0?3. What is Library 2.0 again?4. Some Examples5. Some Objections6. Sources and Resources
So what is this Library 2.0 thing, anyway?
2 answers:
1. Web 2.0 in Libraries
2. A Philosophy of Library Service
Web 2.0
What it consists of: Web-based applications (Web as platform) Software as a Service (SAAS) Read/Write Web (Participatory) User-Created Content Rich Internet Experience
Web 2.0
Brought to you by (these concepts):
The Network Effect The Long Tail The “Wisdom of Crowds”
Web 2.0
XML: Extensible Markup Language RSS: Rich Site Summary (also “Really
Simple Syndication”) AJAX: Asynchronous JavaScript and XML API: Application Programming Interface
Made possible by (these technologies):
Web 2.0
Easy exchange/delivery of information (RSS) Easy development of new services (Open APIs) Device-Independent Applications (Mobile) User-friendly web services
(type-in-the-box, drag and drop)
Which (in English) translates to:
Web 2.0
Blogs Wikis Social Networking Media Sharing Social Bookmarking Cloud Computing
All of which enables:
Library 2.0, Definition #2
A philosophy of extreme customer service based on:
Constant and purposeful change Participatory Services Radical Trust Transparency Service as Dialog/Conversation
http://www.flickr.com/photos/65735987@N00/114899622/
Some L2 Examples
Blogs - Boulder Public Library Twitter – TCSPL MySpace – TSCPL Flickr – The Library of Congress IM Reference (on FB!) –
Hennepin County Public Library
L2 Examples
Catalog 2.0NCSU LibrariesPenn Tags (University of Pennsylvania)
MashupsGoogle Maps –
Hillsborough County (FL) Public Library Cooperative
Hillsborough County Public Library Cooperative, FL
Objections to the 2.0 “Meme”
Privacy and security concerns (First Monday issue)
What the web was supposed to be anyway (web "inventor" Tim Berners-Lee, Anderson 2006)
The Cult of the Amateur: How Today's Internet Is Killing
our Culture by Andrew Keen (on WorldCat)
A Meaningless Buzzword (passing trend)
Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
By 2010 Gen Y (AKA “Millenials”) will outnumber Baby Boomers….96% of them have joined a social network
Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network
If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia
Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network
If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia
The fastest growing segment on Facebook is 55-65 year-old females
Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)
Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years)
Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years)
Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)
Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)Facebook added 100 million users in less
than 9 months…
Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)Facebook added 100 million users in less
than 9 months… iPhone applications hit 1 billion in 9 months.
Why should we care?
Some sources say China’s QZone is larger than FB with over 300 million using their services.
http://www.vincos.it/wp-content/uploads/2009/06/wmsn-06-09.png
Library 2.0, Definition #2
A philosophy of extreme customer service based on:
Constant and purposeful change Participatory Services Radical Trust Transparency Service as Dialog/Conversation
Questions?
Ben RoppWichita Public LibraryIn-Service Day 2009
Sources
Squidoo “Lens”: Library 2.0 Reading List Tim O’Reilly “What is Web 2.0” (The start of it all) Presentations on Slideshare:
Information Week (Slide Presentation): “A Brief History of Web 2.0” David Lee King (TSCPL) http://www.slideshare.net/davidleeking/emerging-
trends-20-libraries-1869230 Nicole Engard http://www.slideshare.net/nengard/library-mashups#stats-bottom RamiroseAttebury http://www.slideshare.net/guesta715d0/web-20library-20 Eddie Byrne http://www.slideshare.net/ebyrne41
YouTube videos: “The Machine is Us/ing Us” “Social Media Revolution” (by the author of the book Socialnomics)