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Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

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Page 1: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Library Mobile Computing Project

Indiana State University LibraryRalph Gabbard, Judy Tribble, Paul

Asay, Chris Hayes, Joe Rayes

Page 2: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

ISU Background

Comprehensive university

11,000 students

Students from rural areas and lower socioeconomic backgrounds

Page 3: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

ISU Library

Current building opened in 1973. Over 1 million volumes on five

floors. Graduate and faculty carrels are

not currently networked. Over 60 databases available

through the library home page.

Page 4: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Inspiration – Cornell’s “Live From the Stacks

First, mobile document scanners.

Second, mobile computers.

Page 5: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

The Mobile Project Plan

Mobile Project Plan.

Planned workstation syncing prototype.

Investigate wireless LAN’s.

Page 6: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Project Plan Goals & Objectives

Team approach. The goals. Problems encountered.

Networking. Security. Usability. Costs.

Page 7: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario One

A patron enters the library. At the main desk, s/he checks out a hand-held scanner. The patron takes the scanner into the stacks to scan text and graphics from books, journals, and other printed materials in the library.

Before leaving the library, the patron can print or transfer the scanned files to the his/her disk or laptop computer for use in electronic documents.

Page 8: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario One, Handheld Scanners

HP CapShare 920 mobile e-copier.

Checkout procedures. Downloads via infrared port. Bundled Pagis pro software

handles text conversion. Required a “Download”

workstation.

Page 9: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Mobile E-copier Details

While fairly simple to operate, it did require advance software, and infrared capable transmission.

Page 10: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Lessons Learned

Usability testing and prototyping

Training

Problems

Page 11: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario One Costs

HP Capshare Scanner Costs: 4 @ $279.00: total $1116.00.

Extended Systems Infrared USB Adapters: 4 @ $54.00: total $216.00.

Watchdog cards: 4 @ $85.00: $340.00.

Page 12: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Evolving Workstations

Library workstations currently have only one “look”.

“Download” workstation addition. Later add an express kiosk station. Switched workstation security to

Watchdog internal cards.

Page 13: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario Two

A patron enters the library and using a mobile computing device, the patron: searches the on-line catalog, interacts with others on the network takes and records notes Locates books and other materials

Page 14: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario Two, Parts 1-6

Parts 1 and 2 – Install wireless network Part 1 – “wire” faculty carrels Part 2 – “wire” rest of building

Part 3 – Test handhelds and PC cards Part 4 – Set up mobile web site Part 5 – Install reference chat room Part 6 – Develop book locator software

Page 15: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Setting up the network

Wireless network access in all faculty carrels.

High potential for mobile device usage.

Lower cost than wiring 54 carrels.

Page 16: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Wireless Network Infrastructure

Mobile computing required an effective wireless network.

We settled on a combination of 802.11b components from Cisco and Compaq.

Both comply with the WI-FI standard.

Page 17: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Wireless LAN Site Survey

Page 18: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Carrel Wireless Costs

Total hardware including 7 Cisco access points, and 10 wireless cards: $8,123.00.

Total installation costs including wiring, and power: $2,100.00.

We conducted the site survey ourselves to determine the number and location of access points.

Page 19: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Setting up the Network– Part Two

Extend the wireless network into every public area of the library.

Page 20: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Wireless LAN Site Survey

Page 21: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Rest of Library Wireless Costs

Total hardware including 17 Cisco access points, 8 Compaq PCI/software access points cost: $18,042.00.

Total installation costs including wiring, and power: $5,100.00.

Page 22: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Choosing Handheld OS

Several choices of handheld computers, but few that are network capable.

Limited choices available: Palm, PocketPC’s, Psion, and Win CE handheld PC’s.

Garfinkel, Simson. “The net effect: handheld heaven.” TECHNOLOGY REVIEW, January/February 2001

Page 23: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Handheld Specifics – Developmental Phase

Compaq iPAQ 3650 PDA. Includes expansion pack

for PC cards. Compaq WL100 wireless

network card. Syncs via USB cradle to

download workstation.

Page 24: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Handheld Costs – Developmental Phase

Compaq iPAQ handheld with wireless cards and expansion packs costs 2 @ $720.00: $14200.00.

Page 25: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Mobile Web Presence

Screen capability on mobile devices may force you to rethink your web presence.

Potential use of a WAP server.

Page 26: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario Two – Part4 – http://mobile.indstate.

edu

Page 27: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario Two, Part 5 – Reference Chat

While in the stacks, the student can ask a question of a staff member via chat software.

Used chat software which could be accessed from more than one workstation.

Restricted by IP authorization.

Page 28: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Scenario Two – Part 6 Book Locator

While in the stacks the user can search the catalog for a book, find a call number, then use Book Locator to determine which floor and shelf the book occupies.

Page 29: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Considerations for the Near Future

Handhelds, notebooks, tablet size pc’s, and web enabled cell phones.

Page 30: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Future Directions

E-pop. Changing workstations. Providing students with

a library workspace. Support the rapidly

changing mobile environment.

Page 31: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Conclusions

Mobile computing in the library is feasible and may serve users better than wired networking in specific cases.

Page 32: Library Mobile Computing Project Indiana State University Library Ralph Gabbard, Judy Tribble, Paul Asay, Chris Hayes, Joe Rayes

Conclusions

The library is a good place to prototype mobile computing on campus.