Library Self-care Protecting yourself (and others) from burnoutPCI WEBINARS |CARRIERESPONS-ABILITYNET

What this webinar will cover

bull Why librarians should practice self-care

bull Terms to know

bull How the body responds to stress

bull Technology and stress

bull Ways to practice self-care

bull Mindfulness exercises

bull Ways to help colleagues

bull Discussion and Q amp A

This happen to you

Terms to Know

BURNOUT COMPASSION FATIGUE

Typically caused by environmental stressors

Results from high levels of stress over a long period of time

Causes anger cynicism lack of motivation and caring

NOT caused by trauma

Can cause people to leave their profession

Typically caused by personal and emotional factors

Results from giving high levels of energy and compassion to those who are suffering over a long period of time

Causes irritability exhaustion anger frustration and depression

Can be caused by trauma

Can cause people to leave their profession

ldquoCompassion Fatigue is the Cost of Caringrdquo-Dr Charles Figley

Compassion Fatigue in libraries can be caused bybull Budgetary concernsbull Staff turnoverbull Sick or absent coworkersbull Ineffective managers or

administratorsbull High workloadbull Patrons sharing personal

problems with librarians

Compassion Fatigue can be caused bybull Upset or angry patronsbull Stress andor busyness at homebull Working in areas staff doesnrsquot feel

comfortable or qualifiedbull Few breaks and long hoursbull Working in a high needs and

under resourced communitybull New technology

ldquoIf you have ever seen a building that has been burned out you know itrsquos a devastating sight some bricks or concrete may be left some outline of windows Indeed the outer shell may seem almost intact Only if you venture inside will you be struck by the full force of the desolationrdquo- Dr Herbert Freudenberger

Burnout in librariesBurnout in libraries can be caused by

bullLack of recognition rewards and positionsresponsibilities to move towards

bullHaving little control over the work environment

bullHigh and increasing demands

bullFeeling treated unfairly at work

bullNot feeling supported at work and unfairly criticized

bullUnclear or conflicting expectations

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

This happen to you

Terms to Know

BURNOUT COMPASSION FATIGUE

Typically caused by environmental stressors

Results from high levels of stress over a long period of time

Causes anger cynicism lack of motivation and caring

NOT caused by trauma

Can cause people to leave their profession

Typically caused by personal and emotional factors

Results from giving high levels of energy and compassion to those who are suffering over a long period of time

Causes irritability exhaustion anger frustration and depression

Can be caused by trauma

Can cause people to leave their profession

ldquoCompassion Fatigue is the Cost of Caringrdquo-Dr Charles Figley

Compassion Fatigue in libraries can be caused bybull Budgetary concernsbull Staff turnoverbull Sick or absent coworkersbull Ineffective managers or

administratorsbull High workloadbull Patrons sharing personal

problems with librarians

Compassion Fatigue can be caused bybull Upset or angry patronsbull Stress andor busyness at homebull Working in areas staff doesnrsquot feel

comfortable or qualifiedbull Few breaks and long hoursbull Working in a high needs and

under resourced communitybull New technology

ldquoIf you have ever seen a building that has been burned out you know itrsquos a devastating sight some bricks or concrete may be left some outline of windows Indeed the outer shell may seem almost intact Only if you venture inside will you be struck by the full force of the desolationrdquo- Dr Herbert Freudenberger

Burnout in librariesBurnout in libraries can be caused by

bullLack of recognition rewards and positionsresponsibilities to move towards

bullHaving little control over the work environment

bullHigh and increasing demands

bullFeeling treated unfairly at work

bullNot feeling supported at work and unfairly criticized

bullUnclear or conflicting expectations

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Terms to Know

BURNOUT COMPASSION FATIGUE

Typically caused by environmental stressors

Results from high levels of stress over a long period of time

Causes anger cynicism lack of motivation and caring

NOT caused by trauma

Can cause people to leave their profession

Typically caused by personal and emotional factors

Results from giving high levels of energy and compassion to those who are suffering over a long period of time

Causes irritability exhaustion anger frustration and depression

Can be caused by trauma

Can cause people to leave their profession

ldquoCompassion Fatigue is the Cost of Caringrdquo-Dr Charles Figley

Compassion Fatigue in libraries can be caused bybull Budgetary concernsbull Staff turnoverbull Sick or absent coworkersbull Ineffective managers or

administratorsbull High workloadbull Patrons sharing personal

problems with librarians

Compassion Fatigue can be caused bybull Upset or angry patronsbull Stress andor busyness at homebull Working in areas staff doesnrsquot feel

comfortable or qualifiedbull Few breaks and long hoursbull Working in a high needs and

under resourced communitybull New technology

ldquoIf you have ever seen a building that has been burned out you know itrsquos a devastating sight some bricks or concrete may be left some outline of windows Indeed the outer shell may seem almost intact Only if you venture inside will you be struck by the full force of the desolationrdquo- Dr Herbert Freudenberger

Burnout in librariesBurnout in libraries can be caused by

bullLack of recognition rewards and positionsresponsibilities to move towards

bullHaving little control over the work environment

bullHigh and increasing demands

bullFeeling treated unfairly at work

bullNot feeling supported at work and unfairly criticized

bullUnclear or conflicting expectations

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

ldquoCompassion Fatigue is the Cost of Caringrdquo-Dr Charles Figley

Compassion Fatigue in libraries can be caused bybull Budgetary concernsbull Staff turnoverbull Sick or absent coworkersbull Ineffective managers or

administratorsbull High workloadbull Patrons sharing personal

problems with librarians

Compassion Fatigue can be caused bybull Upset or angry patronsbull Stress andor busyness at homebull Working in areas staff doesnrsquot feel

comfortable or qualifiedbull Few breaks and long hoursbull Working in a high needs and

under resourced communitybull New technology

ldquoIf you have ever seen a building that has been burned out you know itrsquos a devastating sight some bricks or concrete may be left some outline of windows Indeed the outer shell may seem almost intact Only if you venture inside will you be struck by the full force of the desolationrdquo- Dr Herbert Freudenberger

Burnout in librariesBurnout in libraries can be caused by

bullLack of recognition rewards and positionsresponsibilities to move towards

bullHaving little control over the work environment

bullHigh and increasing demands

bullFeeling treated unfairly at work

bullNot feeling supported at work and unfairly criticized

bullUnclear or conflicting expectations

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

ldquoIf you have ever seen a building that has been burned out you know itrsquos a devastating sight some bricks or concrete may be left some outline of windows Indeed the outer shell may seem almost intact Only if you venture inside will you be struck by the full force of the desolationrdquo- Dr Herbert Freudenberger

Burnout in librariesBurnout in libraries can be caused by

bullLack of recognition rewards and positionsresponsibilities to move towards

bullHaving little control over the work environment

bullHigh and increasing demands

bullFeeling treated unfairly at work

bullNot feeling supported at work and unfairly criticized

bullUnclear or conflicting expectations

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Burnout in librariesBurnout in libraries can be caused by

bullLack of recognition rewards and positionsresponsibilities to move towards

bullHaving little control over the work environment

bullHigh and increasing demands

bullFeeling treated unfairly at work

bullNot feeling supported at work and unfairly criticized

bullUnclear or conflicting expectations

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Your Brain on Stress

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Stress on the brain Adrenaline increases your heart rate elevates

your blood pressure and boosts energy supplies

Cortisol increases glucose in the bloodstream which helps with the ldquofight or flightrdquo response but over long periods of time it can increase blood sugar and increase the risk of diabetes and coronary heart disease Cortisol can also cause weight gain and is linked to anxiety and depression

Those under high stress for long periods of time can have a thinning of the frontal cortex essential for cognitive functioning

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Effects of Compassion Fatigue on the Body

Affects sleep cycles

Potential of depression and PTSD

Anger towards others

Behavior and judgment impaired

Lost off motivation and hope

Increased level of emotions highs and lows feeling of being emotionally fragile

Compassion fatigue is also

called ldquovicarious traumatizationrdquo

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Technology and Stress

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Our brains crave novelty

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

o One out of every two teens feels addicted to his or her device and the majority of parents (59 percent) feel that their kids are addicted

o Seventy-two percent of teens and 48 percent of parents feel the need to immediately respond to texts social-networking messages and other notifications sixty-nine percent of parents and 78 percent of teens check their devices at least hourly

From a Common Sense Media Study 2016

Impact of Technology on Youth

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Email Stress

ldquoKnowledge workers typically spend over a quarter of their day dealing with emailrdquo

From the McKinsey Firm

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Ways to Practice Self-care

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Fill yourself up

1Replenish lost resources

2Avoid losing any more resources

3Findingcreating resource rich conditions

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Boundarieso Boundaries are the

invisible walls that protect our ego and self-image

o You create boundaries by saying rdquonordquo more often and ldquoyesrdquo more enthusiastically

o Priotizing tasks and relationships helps create clear boundaries

o Know when to let go

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Dealing with Tech StressDo not check email on vacation Set an out-of-office reply saying ldquoI will not be

checking emailrdquoIf you are a supervisor send emails in batches so employees can expect them

at certain times Provide plenty of training for new technology at workClose email windows and only check messages at specific times during the

dayDonrsquot sleep with your phone in the roomHave a specific time that all screens are turned off at nightRead a physical book instead of an eBook or tablet Put phones in airplane mode whenever possible

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Mindfulness Exercises

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

ldquoA mental state achieved by focusing ones awareness on the present moment while calmly acknowledging and accepting ones feelings thoughts and bodily sensations used as a therapeutic techniquerdquoWHAT IS MINDFULNESS

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Lockbox MeditationFind a comfortable position sitting or lying on the floor Close your eyes and visualize an internal distraction Maybe yoursquore hungry in which case you can visualize your stomach or a favorite food Once that distraction has been identified and visualized sit still with your eyes closed and image locking up that distraction in a box If itrsquos helpful physically act out locking up the distraction with your eyes closed

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Muscle MeditationLay on the floor and close your eyes Starting with your toes work your way up your body wigglingtensing each part Wiggle your toes then ankles all the way to your forehead Try to keep the rest of your body ldquoasleeprdquo Repeat the exercise again spending 30 seconds instead of 15 seconds on each part of the body

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

4-7-8 Breath1 Exhale completely

2 Close your mouth and inhale 4 seconds through your nose

3 Hold your breath for 7 seconds

4 Exhale completely for 8 seconds

5 Repeat

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Other tips to achieve mindfulness

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Ways to help colleagues managers and employees

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Whatrsquos your library strategyHave a code word when you need help

from a patron

Create a quiet space in a back room or other area of the library for a timeout

Stay aware of when your colleaguersquos need help

Create a safe space for venting and expressing emotions

Express appreciation regularly

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Questions to ask around Technology

Are all emails really created equal

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Questions for staffWhat are my goals What does it say in my performance evaluation

How much time am I answering email

How do I feel on Sunday night with work approaching

Is there someone at work Irsquom trying to avoid Is it a staff member Patron

Do I feel guilty for taking time off Do others try to make me feel guilty

How am I sleeping Eating

Have I communicated to my supervisor my feelings on stressful situations

Do I have people I can freely talk to about my stress

What are my self-care strategies

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Questions for supervisorsAm I sending out emails to employees at odd hours of the day

Am I answering emails from employees at odd hours of the day

Am I staying calm in the face of stress

Am I taking enough time off

What are my expectations of staff Are those expectations realistic

Could some of my employees stress be due to my behavior

What is going on in my employeersquos lives that is causing them stress

Am I regularly recognizing and praising my employeersquos work

Have I created clear norms and boundaries on communication technology and other behaviors

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Referenceso ldquoNew Report Finds Teens Feel Addicted to their Phones Causing Tension at Homerdquo Common

Sense Media May 3 2016 httpswwwcommonsensemediaorgabout-usnewspress-releasesnew-report-finds-teens-feel-addicted-to-their-phones-causing-tension-at

o ldquoCompassion Fatigue and Burnout Prevalence Among Oncology Nursesrdquo Clinical Journal of Oncology Nursing October 2010

o ldquoIs Tech Addiction Making us Far More Stressed at Workrdquo BBC News June 13 2016 httpwwwbbccomnewsbusiness-36517644

o The American Institute of Stress httpswwwstressorgmilitaryfor-practitionersleaderscompassion-fatigue

Referenceso ldquoSteps to Take When Yoursquore Starting to Feel Burned Outrdquo Harvard Business Review June 20

2016 httpshbrorg201606steps-to-take-when-youre-starting-to-feel-burned-out

o ldquoA Behavior Economist Tries to Fix E-mailrdquo The Atlantic Monthly March 8 2017 httpswwwtheatlanticcombusinessarchive201703economist-email-less-painful518934

o Lockbox Meditation and Muscle Meditation adapted from Digital Respons-Ability httpsrespons-abilitynet

o Digital Nutrition httpwwwdigitalnutritioncomau

Questions and Discussioncarrierespons-abilitynet