library transformation: strategies for laying out a path forward
TRANSCRIPT
Richard Huffine
former Library Director, U.S. Geological Survey& fromer National Libraries Program
Manager, U.S. Environmental Protection Agency
March 19, 2015
We rarely get to pick the circumstances within which we approach transformation
But we can chose the language we use to talk about libraries, librarians, and the information needs of our institution
I want to give you two examples from my experience that I hope will give you some strategies for talking about transportation with your customers, leaders, and staff
Perceived duplication (some real, some not) Funding decisions made at the local level Increasing budget pressure (due in part to rising
IT costs) Library was part of overhead (competing with fleet,
health, safety, etc.) Collaborations (Agency-wide e-subscriptions)
perceived as making the library redundant Disparate models for management of services
Almost all staff were contracted but the key was whether or not federal managers had backgrounds in libraries or not
National management cut library budget specifically by $2.5 million from an estimated $8 million for 28 libraries ( 10 regionals, 14 labs, 4 hq) Local management made decisions based on reduced
funding. 3 regional libraries and 2 HQ libraries closed and subscriptions in 2 main research libraries were cut in half (the 2 centers worked together to maintain different titles and invested in additional e-subscriptions)
Library community and science advocates raised the alarm and started asking questions. A few key legislators wrote letters, held hearings, and asked the GAO to investigate
Congress ultimately ended up earmarking a restoration of funds and all locations were reopened in some form. GAO struggled to understand the decisions that were
made and questioned some of the underlying assumptions EPA started with.
The reopened facilities were smaller and designed to leverage national capabilities. EPA established clear guidelines for library services and service centers for some functions (ILL, cataloging, legal research)
A user needs assessment was conducted to ensure future changes address user requirements
Interior Bureaus all operate their own library services or utilize the Interior Library as needed. All Bureaus except Indian Affairs have librarians -
most have libraries but few offer a full suite of research support today.
Currently meet quarterly to coordinate and share information
Main interior provides some e-subscriptions to all Interior (Ebsco, Hein, Jstor)
Interior has consolidated services 3 times in 160 years. USGS was never consolidated into that service.
USGS is the research arm of the Dept of Interior. Started with a single library in DC in 1882. Expanded to 4 branches in the 1950s and 60s
▪ Reston, VA; Denver, CO; Menlo Park, CA and Flagstaff, AZ▪ Flagstaff is an astrogeology library built to support NASA training
of astronauts. NASA still funds 100 USGS staff in Flagstaff. In 1995, the branches were delegated to 3 separate
Regional Directors. At the same time, 12 biological center libraries came to the Survey from FWS. Regional libraries were funded centrally and had national
acquisitions and central support for technical and digital library services
Funding for the Center libraries was consolidated but their operation was not
In 2010, the entire Bureau reorganized, eliminating the previous regional structure entirely. The 4 branches were reunited and central funding for center
libraries was eliminated. A process began for center libraries to align their activities
with the national program. Some are closing, some are becoming branches with specific
roles for the Bureau as well as their local centers. On a parallel track, the USGS has developed a digital
library plan with e-subscriptions and digitization of public domain literature being the main focus of implementation.
Next steps will require assessment of collection to reduce duplication, lower rent costs, and improve value across the enterprise
Working together Staying informed Knowing each others strengths Leveraging your collective knowledge Increasing your buying power
Creating co-dependencies Sacrificing control over everything to have
access to more Being smaller then before but potentially
improving your overall value (in a costs vs. benefits way)
A hybrid of the previous two You can retain control over your own destiny
but begin to benefit from a tighter fit between the pieces of the team.
Factors to consider individually Need for a library at all (research, policy, applied or
theoretical) Scope and focus - how broad do your users need to
reach and how deep do they dive into topic areas? How current does the material need to be AND how
much historical information do they use? Some disciplines rarely use the historical literature
These question should help you focus in on what you need to do to support your users - then you can decide what that means for collaborating with others
Does the whole equal more than the some of the parts? Do some libraries provide support corporately for all? Are their things you do rarely that you would prefer to
have done by someone that really knows how do do them?
Could you get more and better resources together than you do alone?
▪ Note: in this scenario, it is okay to be a consumer of services/resources. Not everyone needs to be a corporate provider of something.
The ultimate goal is to improve the service to your users. Your bottom line is helping transportation libraries achieve their mission.
Richard [email protected]