librarylinknj strategic plan fy19 · 2018-05-23 · librarylinknj strategic plan: service...
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FY2019 Service Initiatives
Approved by Executive Board on 5/17/18
Kimberly Paone, Executive Board President
Kathy Schalk-Greene, Executive Director
LibraryLinkNJ STRATEGIC PLAN FY19
44SteltonRd.,Suite330,Piscataway,NJ08854http://librarylinknj.org
LibraryLinkNJ -- The New Jersey Library Cooperative -- and its services are funded by the New Jersey State Library, which is responsible for the coordination, promotion and funding of the New Jersey Library Network.
LibraryLinkNJ Strategic Plan: Service Initiatives FY19 2
Mission/Principles WeconnectallNewJersey’slibrariestoeachotherandtheresourcestheyneedtoservetheircommunities. WehavecreatedthefollowingsetofprinciplestoguideourthinkingandactioninimplementingtheLibraryLinkNJStrategicPlan:
• Wefocusonourmulti-typemembers,theircommunitiesandtheirperspectives.
• Wevaluediversityandinclusionandsupportourmembersinputtingthesevaluesintoaction.
• Wepracticeopen,transparentcommunicationwithourmembers.
• Weprovideguidancetoourmemberlibrariesastheyadapttoevolvingideasabouttheplacelibrariesofalltypesholdinthecultureatlarge.
• Wehelplibrariesrespondstrategicallytothechallengesandopportunitiestheyface.
• Weofferopportunitiesforcollaborationandconnectioninordertocounterbalancetheisolationthatsomelibrariesmayexperience.
• Wearepreparedtomeetthechallengesandopportunitiesofthefuturethroughadaptiveplanningandsecuringmultiplefundingstreams.
• Weassistourmembersinmakingthebestpossibledecisionsfortheircommunities,understandingthatsuccessforeachlibraryisuniquelydefined.
• Weinvestindevelopingtheleadershipskillsofourmembers,ourBoard,andourstafftostrengthenourorganizationatalllevels.
• Wereturnourbudgettoourmembersviaourservicesandnewinitiatives.
GoalArea1:EconomicSavingsThroughResourceSharing
LibraryLinkNJmembersenjoyenhancedopportunitiestoservetheircommunitiesthroughsharedservicesandeconomiesofscale.
Strategy(1):Provideastatewidedeliveryservice
withthatissustainable,cost-effective,efficient,andequitable.
GoalArea1KeyInitiativesforFY19:
• Developamodelofcost-sharingtosustainthestatewidedeliveryservice
• Conducttownhallmeetingswithstafffrommemberlibrariestodefineandexplainupdateddeliveryserviceandcostparameters
GoalArea2:Collaboration,Partnerships,andCommunication
LibraryLinkNJmemberscollaborateproductivelywitheachotherandwiththeircommunitiestocreatevalueforthepeopleofNewJersey.
LibraryLinkNJ Strategic Plan: Service Initiatives FY19 3
Strategy(1):Supportlibrariesofalltypesin
developingpartnershipsthatbuildthriving/successfulcommunities.
Strategy(2):Increaseopportunitiesforlibrariesto
demonstratevalueinandtotheircommunities.
Strategy(3):Growandsustainpartnershipsacross
alltypesoflibraries,relatedagencies,andstrategicaffiliationstoachievecommongoals.
GoalArea2KeyInitiativesforFY19:CurrentlyBudgeted:
• NEWNurturepersonalconnectionsandhostlearningopportunitiesstatewideviaa
seriesofmeet-upsonhigh-interesttopics,co-organizedwiththeMentorNJTaskForce
• PartnerwiththeNewJerseyStateLibrary(NJSL)toestablishtheDigitalPublicLibraryofAmerica(DLPA)asaservicetothelibrary,archivesandmuseumcommunityinNewJersey.
• Participateactivelyinstatewideandnationallibraryawarenessandadvocacyprograms.
• MaintaintheDiversityResourceWebPageincollaborationwiththeNJLADiversity&OutreachSection.
• Organizeanannualmeetingtofacilitatecollaborativeprogrammingpartnershipsamongstatewidelibraryorganizations
GoalArea3:Knowledge,SkillsandProfessionalGrowth
StaffinLibraryLinkNJmemberlibrarieshavetheskillstheyneedtorun,developandadvocateforvibrantorganizationsandthecommunitiestheyserve.
LibraryLinkNJ Strategic Plan: Service Initiatives FY19 4
Strategy(1):Producehighquality,low-costonlineandin-personcontinuingeducationforstaffatmemberlibrariesofalltypesandsizes.
Strategy(2):Fosterandsustainpartnershipsto
achievecommonprofessionaldevelopmentgoalswiththeNewJerseyStateLibraryandmulti-typelibraryassociations.
Strategy(3):Developskillsofmemberstobecome
theirownbestadvocatesbydemonstratingthevalueoflibrariestotheircommunities
GoalArea3KeyInitiativesforFY19:CurrentlyBudgeted:
• RefineandpresentSuperLibrarySupervisorworkshopstomeetstatewidetrainingneedsandmemberdemand.
• NEWOrganizeaReaders’&Cultural
AdvisoryUnconferenceforstaffatallmemberlibraries.
• NEWProvideeventsforstaffatallmember
libraries,focusingonemergingconsumerandcommercialtechnologies.
• NEWOrganizeaworkshoponphasingoutoreliminatingfinesforoverduelibrarymaterials.
Budget-Contingent:
• NEWEstablishatacticalsupportteamforcrisiscommunicationsinlibraries.Theteamwillbeavailabletooffercollegialadviceandcommunicationstechniquesforhandlingdifficultpublicrelationssituations.
• NEWOfferafull-dayworkshopaddressingsuccessionplanningforlibrarystaffatalllevels
GoalArea4:InnovationandReinvention
StaffinLibraryLinkNJmemberlibrariesareleadersinlibraryinnovationandreinvention,meetingthepresentandfutureneedsofourcommunities.
Strategy(1):Provideeducationandsubsidiesthat
supportservicedevelopmentandinnovationformemberlibraries.
LibraryLinkNJ Strategic Plan: Service Initiatives FY19 5
Strategy(2):Provideaforumforconversationsonlibrarytrends,promisingpracticesandinnovativeservicemodels,aswellasshareideasandsuccesses.
Strategy(3):Identifyandpromoteawarenessof
brandingandmarketingtoolsandeventstomemberlibraries.
Strategy(4):Supportmemberlibrariesin
identifyingandtransformingpoliciesandpracticesthatarebarrierstoaccessandservice.
GoalArea4KeyInitiativesforFY19:CurrentlyBudgeted:
• SponsorselectedMentorNJevents • Offercustomizedconsultationsonsocial
mediastrategyandcommunications. • Providecontinuousimprovementtothe
userexperience,responsivedesign,andvisualaccessibilityoftheLibraryLinkNJwebsite.
Budget-Contingent:
• NEWDevelopanIncubatorProjectTaskForcetoofferfeedbackandsuggestionsforprojectstofundonalargescale.
• NEWProvideprogrammingon21stcentury
customerservicetobestmeettheneedsof
themanygenerations,andpeoplefromwidelyvaryingculturalbackgroundswhoweserveatalltypesoflibraries.
• NEWProvideaforumforconversationson
policiesandaccess.Developapilotdemonstrationprojecttoremovebarrierstoaccessandservice-basedonpolicyrestrictions.
• Offersubsidiestomemberlibrariesto
defraythecostofhiringalibraryconsultantfortargetedserviceimprovementsthroughaCatalystFunding/Rent-a-Consultantinitiative.
GoalArea5:OrganizationalDevelopmentforLibraryLinkNJ
Asaresilient,future-readyandsustainablyfundedorganization,LibraryLinkNJeffectivelyservesanddelivershighvaluetoitsmembers. Strategy(1):Developfutureleadersamong
memberlibrarystaff,theExecutiveBoard,andLibraryLinkNJstaff.
Strategy(2):Exploreandputinplacediversified
streamsoffundingtoensurefinancialsustainabilityofLibraryLinkNJ.
Strategy(3):Developaplanfortransitioning
leadershipatthestafflevelthroughsuccessionplanning.
Strategy(4):Facilitateactivecommunication
betweenLibraryLinkNJandmemberstoimproveservicesandinitiatives.ContinuetofostertransparentcommunicationandtrustbetweentheCooperativeandmemberlibraries.
LibraryLinkNJ Strategic Plan: Service Initiatives FY19 6
GoalArea5KeyInitiativesforFY19:CurrentlyPlanned:
• UndertakeastatewideadvocacycampaigntobridgefundinggapforFY19andbeyond.
• AnnuallyrecruitnewBoardmembersforcontinuedeffectiveness,neededskills,anddiversity.
Budget-Contingent:
• Aspartofanannualinternalstaffdevelopmentexperience,LibraryLinkNJstaffwilldescribeourorganizationalculture,createaninventoryofprocessesneedingwrittenproceduresandannualtasktimelines,anddevelopcross-trainingforcurrentandfuturestaff.
• NEWInvitestaffatmemberlibrariesto
sharehowLibraryLinkNJservicesandinitiativeshavehelpedthemsucceed,andtelluswhatbarrierstoaccessingourservicesweshouldconsiderdismantling.Solicitfeedbackandinputfromstaffatmemberlibrariesbeforeembarkingonnewinitiatives.
ResourcesforFY19Initiatives:
● LLNJStrategicPlanningCommunityEngagementWorkshopsforthenewFY18-FY20StrategicPlan
● ContinuingEducationEvaluations,FY17andFY18
● LibraryLinkNJExecutiveBoard,Staff,TaskForces,andAdvisoryGroups
● TrendspottingatStateandNationalConferencesandinonlineandprintresources
● InformalMembershipCommunicationwithLibraryLinkNJStaff
LibraryLinkNJ Strategic Plan: Service Initiatives FY19 7
FY18EXECUTIVEBOARD ● JohnBonney,LibraryDirector
NeptunePublicLibrary● CathyBoss,LibraryServicesCoordinator
BookerHealthSciencesLibrary JerseyShoreUniversityMedicalCenter
● StevenChudnick,VicePresidentLibraryDirector BankierLibrary,BrookdaleCommunityCollege
● JaniceCooper,MediaSpecialist NorthernValleyRegionalHighSchoolatOldTappan
● HeatherCraven,LRCDirector CountyCollegeofMorris
● RanjnaDas,LibraryDirector BurlingtonCountyLibrarySystem
● TanyaFinneyEstrada,LibraryDirector WaterfordTownshipPublicLibrary
● MichelleMcGreivey,AssistantTreasurerMediaSpecialist HobokenJuniorSeniorHighSchool
● KimberlyPaone,President LibraryDirector Matawan-AberdeenPublicLibrary
● LynnPascale,Secretary MediaSpecialist CollingswoodMiddle/HighSchool
● JenniferPodolsky,LibraryDirectorEastBrunswickPublicLibrary
● AdelePuccio,LibraryDirector BloomfieldPublicLibrary
● IreneSterling,LayRepresentative ● RickVanderWende,Treasurer
LayRepresentative ● AnneWodnick,LibraryDirector
GloucesterCountyLibrarySystem● KathleenMoeller-Peiffer,StateLibrary
Liaison DeputyStateLibrarianforLibrarySupportServices NewJerseyStateLibrary(non-voting)
STAFF
● KathySchalk-GreeneExecutiveDirector
● JoanneP.RoukensAssistantDirector
● Mi-SunLyuIT/OnlineProjectManager,PMP&ProgramCoordinator
● SophieBrookoverProgramCoordinator&SocialMediaManager
● ReedGillenSocialMediaIntern
● NanetteCoxBusinessManager
● CarolFishwickMemberServicesCoordinator
● SamanthaAdoptanteClericalAssistant