lifemap: a learning-centered system for student success ivy tech june 30, 2009 dr. joyce c romano...
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LIFEMAP: A LEARNING-CENTERED SYSTEM FOR STUDENT SUCCESS
Ivy Tech
June 30, 2009
Dr. Joyce C Romano
Vice President for Student Affairs
Valencia Community College
Systemic Change at Valencia – 1995-2003
LifeMap Conceptual Model: 1995 – 1999 LifeMap system development: 1999 –
2002 (and continuing) Atlas system design and development:
2000-2002 (and continuing) Re-designed Student Services
(Integrated Services Model) design and development: 2001-2003 (and continuing)
First Time in College StudentsFall to Spring Persistence
66.0%
68.0%
70.0%
72.0%
74.0%
76.0%
78.0%
80.0%
82.0%
84.0%
86.0%
1994-95 1999-2000
2004-05 2006-07 2008-09
VCC Institutional Research: Indicator 4.1; 5/26/2009
73
76.779.2
81.6
85.1
First Time in College StudentsFall to Fall Persistence
56
57
58
59
60
61
62
63
64
2000-01 2003-04 2004-05 2005-06 2006-07 2007-08
58.5
59.6
60.3
61.3
62.4
63.4
VCC Institutional Research, Indicator 4.1, 5/26/2009
Average Number of Credit HoursFall terms
7.9
8.48.7
8.9 9.09.2 9.3
7.0
7.5
8.0
8.5
9.0
9.5
Fall 1994 Fall 2000 Fall 2003 Fall 2005 Fall 2006 Fall 2007 Fall 2008
Number of Credit Hours
Source: Student Characteristics Reports JR-6-2-09-REV.prs/lyenke
Degrees Awarded(Based on 2007-08 Data)
#2 Two-Year College in Associate Degrees Awarded (#5 for all colleges)
#3 Two-Year College in Associate Degrees Awarded to Hispanic students (#5 for all colleges)
#10 Two-Year College of Associate Degrees Awarded to African-American students. (#15 for all colleges)
Community College Week, June 15, 2009
END-TO-END PROCESSES
(Collegewide Engagement and Integration)
TECHNOLOGY
(ATLAS)
LEARNERDEVELOPMENTA
L
ADVISING
(LIFEMAP)
LEARNING
OUTCOMES
(TVCA)
Key Elements to Systemic Change
Focus on measurable results Conceptual model for foundation Look from the student perspective
outward Start with reality but design for
ideal The “whole” is more than the sum
of the parts (system alignment) How are we doing? (Feedback to
stakeholders – Keep going deeper)
Student Success OutcomesStudent Success Outcomes What Motivated Valencia to Begin Systemic What Motivated Valencia to Begin Systemic ChangeChange
75% of students were required to take at least one college-preparatory course
Completion rates of college preparatory course sequences were low
Enrollment growth and Access important Graduation rates were low Graduation rates of under-represented
students (Hispanic and African-Americans) were lower
Fragmentation of Services and Support Systems encouraged student “dependency”
Literature and ResearchLiterature and Research
Hossler and Schmit, 1990 Tinto, 1975 Frost, 1991 O’Banion, 1975 Gordon and Sears, 1997
Advising as Teaching
Dr. Susan Frost – Developmental Advising
Student motivation is key to learning Relating student goals to course learning
goals will enhance student learning Advising alliances Advising as teaching (its own curriculum)
Career Planning Model (O’Banion, 1975)
Life Goals Career Goal Educational Goal Course Choice Schedule
Gordon & Sears (1997)Career Decision Making Model
TAKING
STOCK
Exploring Majors
Exploring Self
Exploring Occupations
Making
A
Decision
Implementing
Your
Decision
More recent College Transition Research
Ruby Payne, A Framework for Understanding Poverty (revised), 2005
Dr. Cliff Adelman, A Toolbox Revisited, 2006
Clifton Taulbert, Eight Habits of the Heart for Educators, 2006
Connection and DirectionStudents are more likely to persist if they:
Feel safe, welcome, respected, and acknowledged make social as well as academic connections hold and sense from others a belief in their potential
Are both challenged and supported academically can link new learning to prior knowledge engage actively in their learning have multiple opportunities to give and receive
constructive feedback Have a plan for completion
LIFEMAP: Mission Statement
A system of shared responsibilities between students and the college that results in social and academic integration, education and career plans, and the acquisition of study and life skills.
LIFEMAPLIFEMAPsmsm:: Ideal Model of Student Ideal Model of Student ProgressionProgression
College Transition Introduction to College Progression to Degree Graduation Transition Life Long Learning
Each LIFEMAPEach LIFEMAPsmsm Stage Stage
Outcomes Performance Indicators Guiding Principles Interventions
A As AS aS S
Conceptual Model
Goal: Student Self-Sufficiency
From a Model to a SystemFrom a Model to a System
“Gap” Analysis and Re-alignment LifeMapsm
Faculty Alliances Computer-Based Planning Tools: My
Education Plan, My Career Planner, My Portfolio, My Job Prospects, My Profile
Faculty/Staff Development Atlas: Learning Support System Engagement Model: Re-engineer Delivery
of Traditional Student Services Measure and Evaluate Results
LifeMapsm
Valencia’s Developmental Advising ModelThe “brand name” that:
describes to students what they should do and when. links all of the services/program/activities that form the
developmental advising system. describes to faculty and staff how they contribute and participate
with students in developmental advising presents to students visual cues in the physical college
environment as to where they can obtain different forms of assistance towards their career/educational goals.
links together written publications that are designed to assist students in achieving their career/educational goals.
Promotional marketing campaign of LIFEMap
Student HandbookStudent Handbook
Chapters follow O’Banion model (life, career, and educational goals, building a schedule, success tips, learning outcomes)
College services are listed in the chapter related to the goals they support.
Includes self-assessments and interpretations.
Calendar pages like “Day-Timer” include key college dates.
“To Do” cues are listed on each calendar page and are tied to Developmental Advising Stages with icons.
“Been There” quotes add advice from peers.
Faculty Alliances Career or Education Plans as part of
Student Motivation Inclusive classrooms Engagement in learning strategies Connection and Direction critical to
student success A “Competency” of Valencia Faculty Included in Teaching and Learning
Academy curriculum (tenure process) Faculty LifeMap Guidebook corollary
to LifeMap Student Handbook
Professor Helen Clarke, English
Atlas: Learning Support System Designed to support “Connection” and
“Direction” Integrated Portal: single sign-on to 14+
separate applications Enhance student planning (My LifeMap)
and self-sufficiency Encourage connection through on-line
learning communities.
Re-Design of Student Service Delivery
With LEARNING as the design principle: Emphasize level of assistance students
are seeking rather than the content. Create staff positions whose primary job is
working directly with students and staff positions whose primary job is processing and verifying information .
Focus on students LEARNING process,not just getting answers to questions.
Learning-Centered Student Services
Information Station – Directional Information
The Answer Center General Information (End-to-End Process)
Student Services –More complex transactions
District Offices Information processing
Staff Training
Cross-training Written documentation of
procedures and processes Don’t just answer the first question –
“What is it you want to do?” When to refer? - Balance between
The Answer Center and Student Services
Advisor Ratio
“Start Right”(Degree seeking students)
Application deadline 2 weeks before classes start (added Flex Start parts of term)
New student orientation required prior to class registration
Entry testing, placement and course enrollment required
Required SLS1122 for 3-prep students Cannot add a class once it has met (all
students) All course pre-requisites strictly enforced
Critical Success FactorsCritical Success Factors
Collegewide, conceptual model focusing on student perspective
Systematic, Comprehensive set of strategies
Alignment of strategy to support the conceptual model
Coordinated/collaborative strategies Institutional data to review results Frequent feedback to stakeholders
LifeMap: Initial Indicators
LifeMap surveys 2001 & 2004 91/96% had an educational goal, 46/
51% had it written down My Educational Plan
July 2008 – over 55,000 students had a MEP
Fall 2003 – 28% of First Time in College students had an MEP
Course taking patterns with MEP Added “e-mail Advisor” feature to MEP
LifeMap: Student Focus Groups
3 groups/ 10 students each – 2-18-24 yrs old; 1 – over 25 yrs 1 of the 18-24 yrs did not have an
MEP Asked them about their educational
planning habits – how did they choose classes each term?
LifeMap: Students with MEP
Using multiple resources – Atlas (MEP, Degree Audit, other LifeMap
tools)- Paper (Catalog, program sheets)- People:
Want a person to validate their plans – repeatedly
Choose classes based on work schedule, teacher and meeting time preferences
Had specific feedback on making LifeMap tools more customized and user friendly
LifeMap: Students without MEP
“Plan” one term at a time Had the best list of reasons why having a
plan was important Were enthusiastic about MEP when they
were walked through it one step at a time (on paper)
LifeMap: Student Interviews
RoadMap to Success Award completers (Osceola Campus)
What would you say about LifeMap? How have you used the LifeMap
tools? When are you graduating?
Dr. Linda Hagedorn, Director, TRUUCS (Transfer & Retention of Urban CC Students)
LifeMap Web Sites
http://valenciacc.edu/lifemap/pbsDevelopmental StagesStrategies
http://atlas.valenciacc.edu (My LifeMap Tab)User name: catlasPassword: 111111
http://valenciacc.edu/sacsStrategic Self-Study Topics
LifeMap References
Frost, S. (1991) Academic advising for student success. Washington, D.C.:ASHE-ERIC
Gordon, V., and Sears, S. (1997) Academic alternatives: exploration and decision-making. Upper Saddle River, NJ: Gorsuch Scarisbrick
Hossler, D. and Schmidt, J. (1990) Progress Report: A Longitudinal Study of the Postsecondary Plans and Activities of Indiana University. (February)
O’Banion, T. (1994) An academic advising model. NACADA Journal, 14(2), 10-16.
Tinto, V. (1993) Leaving college: Rethinking the causes and cures of student attrition (2nd ed.) Chicago: University of Chicago.
LifeMap References
Adelman, C. (2006) The toolbox revisited: paths to degree completion from high school through college. U.S. Department of Education: National Center for Education Statistics
Payne, R. K. (2005) A framework for understanding poverty. Highlands, Texas: aha! Process inc.
Taulbert, C.L. (2006) Eight habits of the heart for educators. Thousand Oaks, CA: Corwin Press