lightower 2012 overview full version

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®Lightower. That’s My Network

l ghtower

fiber networks

®

®

Lightower IntroductionChristopher Jones

Enterprise/Government/Education Accounts

[email protected]

(732)960-1086

mailto:[email protected]

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®April 8, 2023 Lightower. That's My Network. 2®

ALL-FIBER SERVICES

•Ethernet•Wavelengths

•Internet Access•SONET

•Dark Fiber•Video Transport•Private Networks

•Collocation

Lightower Overview

Lightower is the PREMIER metro fiber and bandwidth provider in the Northeast

* Fortune 500 Companies headquartered in the Lightower Network footprint

• End-to-end, all-fiber network services and bandwidth provider

• Full suite of carrier-class, fiber-based network solutions

• Dense network with access to over 2,800 buildings throughout the Northeast

• Over 10-years of experience delivering fiber-based solutions

• Specialize in custom networking solutions• Solid financial standing and performance

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2007 NG Wireless

Acquired 10+ Years in New

England

2008 KeySpan Communications

Acquired 10+ Years in NYC/LI

2008 Hudson Valley DataNet

Acquired 10+ Years in

Hudson Valley

2010 Veroxity Acquired

(Boston/MA)

2010 Lexent Acquired

(NYC/NJ)

2010 Open Access

Acquired (LI)

2011 NSTAR Comm

Network Agreement (Boston/MA)

Lightower Evolution

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• Strong revenue & earnings growth• 6 acquisitions in past 3 years• Long-term stability• Strong financial backers include:

– Pamlico Capital– M/C Venture Partners– Ridgemont Equity Partners

Financial Information

LIGHTOWEREBITDA GROWTH

LIGHTOWERREVENUE GROWTH

2008 2009 2010 2011

2008 2009 2010 2011

42%22%

25%

41%25%

17%

http://www.ridgemontep.com/

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The Lightower Network

Products & Solutions

Own & Operate Network

Customer Service & Support

Experienced Team

We Own & Operate Our Network

• Lightower owns and operates an extensive all-fiber network throughout the Northeast

• Over 6,400 fiber route miles• Access to over 2,800

commercial buildings, telco hotels, data centers, and other critical interconnection facilities

• Custom networking solutions

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Experienced Team


• Highest fiber density and building count of any metro fiber provider in the Northeast

• Access to all critical interconnection facilities in the Northeast

• Diverse routes and points of entry from the LEC and competitors

• 40G DWDM backbone (100G ready) • Nationwide long-haul network• On-going investment & expansion of

network throughout footprint

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Experienced Team

Customized Products & Solutions

• 10 Mbps to 100 Gbps

• Ethernet Private Line, Ethernet Virtual Private Line, Ethernet LAN

Ethernet

• 2.5 Gbps, 10 Gbps, 40 Gbps, or 100 Gbps

• Layer 1 security, supports Layer 2 & 3 services

Wavelengths

• 10 Mbps to 3 Gbps.

• Dedicated or Burstable. High Availability & Sharing Options

Dedicated Internet Access

• DS-3 to OC-192

• Physically diverse, self-healing, protected architecture

SONET

• Custom designed dark fiber networks

• Manage bandwidth, services, latency

Dark Fiber

• Carrier-class, on-net facilities with cabinets and racks

• NYC, Marlborough, MA, Worcester, MA, and Providence, RI

Collocation

Lightower Custom Designs Solutions to Suit Your Individual

Networking Needs

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Experienced Team

Unmatched Customer Service & Support

2

1

NOC Site #1Newburgh, NY

NOC Site #2Boxborough, MA

• 24/7/365 pro-active network monitoring

• Dedicated Project Manager throughout the provisioning process

• Dedicated Account Manager post-installation

• Direct access to NOC for support

• Defined escalation process for all services

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Experienced Team

Experienced Team

• Management team with an average of over 20 years of industry experience

• Management team has a proven track record of building and operating successful telecom companies

• Local market expertise to get your service turned up

– Personnel experienced with local operations and construction

– Over 10 years experience in local processes and permitting

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®April 8, 2023 10®

“”

A Message from Our CEO

Lightower. That's My Network.

We know the trust you put in Lightower when you choose us

for your mission critical networking needs. When you choose

Lightower, our Network becomes your Network. We are in this

with you, and your complete satisfaction is our #1 priority.

- Rob Shanahan, Lightower CEO

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® 11®

Agenda

Supplemental Slides

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Key Interconnection Facilities(Sampling of Lightower Interconnection Facilities. For a complete list, please contact a Lightower Account Executive)

1 Summer Street Boston, MA

230 Congress Street Boston, MA

300 Bent Street Cambridge, MA

474 Main Street Worcester, MA

235 Promenade Providence, RI

60 Hudson Street New York, NY

111 8th Avenue New York, NY

32 Avenue of the Americas New York, NY

75 Broad Street New York, NY

25 Broadway New York, NY

65 Broadway New York, NY

601 West 26th Street New York, NY

111 Pavonia Avenue Jersey City, NJ

1 Evertrust Plaza Jersey City, NJ

100 Delawanna Ave Clifton, NJ

165 Halsey Newark, NJ

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Data Centers(Sampling of Lightower Data Center connectivity. For a complete list, please contact a Lightower Account Executive)

Cervalis Wappinger Falls, NY

TelX Clifton, NJ

LIDARC Westbury, NY

Savvis Weehawken, NJ

Equinix Secaucus, NJ

Navisite Andover, MA

Digital Realty Trust Needham, MA

Digital Realty Trust Bedford, MA

Equinix Waltham, MA

Access Northeast Marlborough, MA

Internap Somerville, MA

CRG West Somerville, MA

Sungard Marlborough, MA

Sungard Boston, MA

Cervalis Stamford, CT

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NOC Systems

Systems

• Network Monitoring System• MegaSys Telenium• Active Surveillance 24x7x365• Full Time fault monitoring • Network mapping capability

• Incident Ticketing System• MS Share Point• Integrated with CRM• Export data from NMS into notes field• Facilitates MTTR and Availability

Metrics

• OSP Fiber Sheath Monitoring• NetTest Quest & JDSU Fiber Alarm• Full time monitoring of fibers in any

cable sheath• Immediately identifies cable break or

degradation• Provides distance to fiber issue

identified• OSP Insight

• Network Traffic Management• RTG / Cacti• Bandwidth Utilization

Functions

• Network monitoring and surveillance 24x7x365

• Network Testing and Acceptance

• Defined processes and checklists for delivery of network circuits, services and elements

• Security and Facility Maintenance• Key sites have card access controls

and camera surveillance• Maintenance performed by field

operations and checklists provide to the NOC

• Change Management• MOP (Method of Procedure): Review

and approval

• Business Continuity & Disaster Recovery

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Incident Priority

Lightower uses three priority/severity levels for service issues: Priority 3A Priority 3 incident is a non service affecting status level. Priority 3 incident status are generally used for information purposes, to track upgrades or to track customer’s planned incidents.

Priority 2A Priority 2 incident means that services are operational but not within normal parameters (service is active but degraded). Priority 2 implies that protected Lightower provided services are operating in a linear/non-protected manner or Lightower has provided an alternative solution to maintain connectivity for the customer.

Priority 1This is the highest severity level. A Priority 1 incident means that there is a severe service affecting issue. Customer is no longer able to conduct business and a alternative solution is not available.

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Performance Reporting

Continuously Track overall Network

Performance

Availability (network, circuit,

and custom network)

Troubles and Route Cause Analysis

MTTR

Install cycle times

Service Delivery Performance

RFO (Reason for Outage)

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® 17®

Agenda

Network Maps

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All Regions

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New England Region

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Hudson Valley Region

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New York Metro Region

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New York City Region

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Boston Metro Region

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Downtown Boston Region

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New Hampshire Region

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Southern Connecticut Region

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New Jersey Region

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Providence Region

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Nationwide Long-Haul

lightower 2012 overview full version

Documents

network lightower

lightower ceo lightower

services lightower

lightower evolution

lightower overview

allfiber network services

lightower account executive

extensive allfiber network