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Likely Implications of the New Technologies on future Tax Policy and Administration: An Update Prof. Dr. Jeffrey Owens Director of WU Global Tax Policy Center (WU GTPC) at the Institute for Austrian and International Tax Law, WU (Vienna University of Economics and Business) International Taxation Conference 2019 Foundation for International Taxation December 5-7, 2019, Mumbai

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Page 1: Likely Implications of the New Technologies on future Tax ...fitindia.org/downloads/conf2019/day_3A_jeffrey...for electronic submission of tax and financial data by revenue authorities,

Likely Implications of the New Technologies on future Tax Policy and Administration: An Update

Prof. Dr. Jeffrey Owens

Director of WU Global Tax Policy Center (WU GTPC)

at the Institute for Austrian and International Tax Law, WU

(Vienna University of Economics and Business)

International Taxation Conference 2019

Foundation for International Taxation

December 5-7, 2019, Mumbai

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How did we get here, andwhat is the current state?

2

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Digital tax effectivenessManaging interconnected themes

These tax implications offer new

opportunities as well as risk.

Emerging production and consumer

models, as well as new technologies –

all enabled by the proliferation of the

connected economy – are affecting all

companies in every industry.

Digital breaks down barriers to entry

and growth, enabling companies

instantly to access and monetize global

consumers, reshaping markets and

supply chains, and creating new

business opportunities and risks.

Any digital

transformation

invariably has multiple

tax implications.

Governments are demanding greater

transparency and introducing new

rules and regulations for the digital

economy. Others are adapting

existing tax and legal concepts for the

new world – creating further

uncertainty.

Industries are blurring andintegrating

elements of the technology sector into

aspects of legacy business processes at

an accelerating rate. Existing

enterprises now risk disruption from

all sides. New, forward-looking

alliances are also changing the

landscape.

Significant globalshift in digital

policy

Converging

industries

The digital

revolution

Instantglobalization

Digital tax

effectiveness

3Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Three issues at the heart of the digitaldebate

Scale without mass

4Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

The ability to have a significant economic presence in a country

without a major physical presence.

Reliance on intellectual

property

Particularly heavy reliance on intangible

assets, including intellectual property.

User participation and the value

of data

Many evolving business models include elements of data, user participation, user-generated

content andnetwork effects.

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Six categories of national actionWhat we are seeing around the world

Alternative PE thresholds Argentina, India, Israel, Italy, Saudi Arabia, Slovakia

Turnover taxes,equalization levies

Austria, Brazil, Greece, Hungary, India, Italy,Spain

Application of VAT/GSTArgentina (intermediary to collect), Australia, Brazil,Belarus, Chile, Malaysia, New Zealand, Singapore, Thailand, Turkey

Withholding taxes (new orincreased)

China, Malaysia, Poland, South Africa, Taiwan, Thailand, Ukraine, Malaysia (possibly)

Specific anti-abuse regimes Argentina,Australia, Korea, New Zealand, UK, US

Consultations

Australia, India, UK

5Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Digital VAT trends

6

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▪ Digital economy is raising complex issues for VATsystems

▪ OECD (November 2015): “International VAT/GST Guidelines” published with a heavy focus on the place of supply of cross-border supplies of services and intangibles and the application of the principles of destination and neutrality

▪ Trend toward digital supplies becoming taxable in the country of consumption

▪ Businesses increasingly needing to make VAT decisions in real time (at the pointof sale)

▪ Policymaking is developing – typical developments:

▪ Joint and several liability for online marketplaces

▪ Active searches for non-established ESS suppliers

▪ Removal of low value import thresholds

▪ Tax authorities are going digital

▪ Plus increasing inter-governmental cooperation

▪ Reputational risk rising

7Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

Digital VAT trends

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Recent indirect tax developments

►B2B ESS

8Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

► Low value import thresholds► Australia

► Real-time reporting► China

► EU ► LATAM

► Switzerland ► Russia

► UK ► Spain

► Onlinemarketplaces► Australia

► Germany

► UK

► Digitaltransaction tax► Italy

►B2C ESS

► Russia ► Argentina

► South Africa ► Australia

► Switzerland ► GCC

► Israel

► Turkey

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Digital tax administration

9Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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What is digital tax administration?

“The increasing demand for electronic submission of tax and financial data by revenue authorities, paired with other methods of data gathering, with subsequent analytic testing, digital auditing and digitization of the end-to-end complianceprocess”

► “Digital tax submissions” are defined as periodic data file(s) mandated by tax authorities

► Submissions are broader than traditional tax return filings and include:

► e-Invoicing(real-time)

► Operational data

► e-Accounting

► Digital submissions of tax returns

► Invoicebatches

► Customsdeclarations

► Cash registeroutputs

► Corporate data submission is paired with data acquired from other sources

There can be significant tax risk as taxing

10Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

authorities receive more source data and leverage sophisticated data analytic platforms to gain insight into that information, leading to e-audits and assessments, with increased exposure to tax and penalties

!

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Global themes and trends

Creating a web ofvaluable taxpayerinformation1

Moving compliance “upstream”2

Moving to real- or near real-time3

Data analytics and data matching techniques5Significant collaboration among different tax authorities

6

Not all tax approaches

are necessarily

enshrined in law7

“Layering” of new requirements4

The move to digital tax administration is not necessarily linear8

11Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Digital disruption of complianceThe shift in focus from returns to data

The traditional compliance model

Extract data directly from sourcesystems

Cycle time = n + 3years

The digital compliance model

Submitdata directly to

government

IT

Requestdata from accounting

Tax

SAP

1000110001001001001

001IT

Wait for

audit

e-audit/e-assess/e-match

$$$$$$$$$$$$$$$

Gov’t

Respond to assessments/

audits

Tax

Cycle time = n + 90days

DIGITAL DISRUPTION

Unprecedented volume of

information and data being

submitted directly to the

government (B2G reporting)

Tax not involved until audit

Cycle time from transaction to audit

drastically compressed

Analyze/prepare/fixdata Calculate adjustments

Tax

Submit return

Tax

Prepare form

TaxTax

12Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Country profile legendEY’s country digital maturity model – “Level classification”

Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw 13

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Regional trendsThe Americas

Key trends in the region

Eliminating tax evasion in thethriving underground economy

Increasing tax collections without changing tax rate or base

Identifying customer/vendor mismatches

Starting small, countries build on successes

Digitization level

Level e-File

– Level 2 –e-Accounting

Level 3–e-Match

Level4 e-Audit

– Level 5–e-Assess

Colombia

Brazil

Mexico

Countries with recent/upcoming changes indigital requirements

Panama

Paraguay

Costa Rica

14Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Regional TrendsEurope – Standard Audit File for Tax (SAF-T)

Key trends in the region

Improving audit processes

Responding to multiple variant

Minimizing audit cycle times

Utilizing SAF-T files to identify discrepancies

Adoption of SAF-T amongEuropean countries continues

Countries with recent / upcoming changes in

digital requirements

Norway Poland

Portugal

Lithuania

FranceAustria

Luxembourg

15Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Regional trendsEurope – Non SAF-T

Digitization levelLevel 1 Level 2 –

– e-e-File Accounting

Level 3 –

e-Match

Level 4

e-Audit–

Level 5

–e-Assess

Countries with recent/upcoming changes indigital requirements

Spain

U.K.

Hungary

Italy

Key trends in the region

Combating tax fraud

Leveraging emerging technologies

Minimizing audit cycles and reducing manual efforts

Identifying mismatches in supplychain

Sharing of data will expand

16Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

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Regional trendsAsia Pacific

Digitization level

Level

e-File1 – Level 2 –

e-Accounting

Level 3 –

e-Match

Level 4

e-Audit– Level 5 –

e-Assess

Countries with recent/upcoming changes indigital requirements

Japan

India

Malaysia

New Zealand

Australia

Vietnam

17Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

Key trends in the region

Wide range of capabilities and focalpoints

No clear trends have emerged

More focus on digital analytics and auditing

Watch for the leaders – popular programs naturally replicated elsewhere!

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Digital tax administration life cycle

► Sustainableprocess

► Audit readysubmissions

► On-demand access to underlying

data

► Assess data submission against tax authority

requirements

► Provide visbility into tax authority analytics

► Define optimal digital strategy and operatingmodel ► Remediation of issues identified during

assessment

► Updates to data and system capabilities

► Changes in operating model/process

► Data extraction andtransformation

► Standardization andstorage

► Multi-countrytesting/analytics

► Submission(s) in prescribed

format(s)

Leading practices

► Global, multi-country

data management

strategy

► Analytics for audit risk

per known tax authority

testing procedures

► Visibility into data and

testing

► Continuous monitoring

Review for readiness

for digital reporting

18Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

Defendin

digital

audits

Manage,

analyzeand

submitdata

Remediate

identified

challenges

and risks

Global

dashboard

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Implications for business:Digital Tax Effectiveness Diagnostic (DTED)

► Digital Tax

Effectiveness

Diagnostic (DTED)

provides enterprises

embarking in digital

business a high-level

qualitative and

quantitative snapshot of

the tax landscape they

may confront, while

providing guideposts as to

major potential planning

and compliance

considerations

► DTED provides a

dashboard level analysis

of selected direct and

indirect taxes that are

primarily based on digital

presence across four key

criteria: Assess, Quantify,

Plan, Comply

► The summary analysis is

supported by more

detailed commentary on

these aspects

► DTED is scenario based,

allowing for comparisons

of tax profiles under

different assumptions

► DTED is geared to provide

insights from the

perspective viewing the

breadth of the potential

tax burden/profile related

to a digital business

Assess► Given the anticipated

digital business model,

revenue model, and

market penetration,

which of these taxes

are likely to apply?

► How dynamic is this

profile over the near

term?

► How sensitive could the

profile be to changes in

business elements or

characterization?

Quantify► What is the

potential scale of

taxation that could

result from the

application of these

taxes?

► How may the profile

change over a

forecasted period?

Plan► What are the parameters

of these taxes?

► What is the level of

complexity and

uncertainty with respect

to these taxes?

► What is the potential

range of responses to

these taxes? Are there

general approaches that

could mitigate the

application or economic

burden of these taxes?

Comply► Who is generally

responsible for reporting,

collecting and remitting

these taxes; what are the

potential penalties?

► What is the level of

complexity and

uncertainty related to

complying?

► What is the range of

potential responses to

these compliance

requirements?

Digital Tax

Effectiveness

Diagnostic (DTED)

19Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

Existing digital

activity

Pipeline projects and

pilots

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▪ Potential new tax bases (Robots, IA, Data)

▪ New ways of applying old taxes (e.g. environmental taxes)

▪ Opportunities to reassess the effectiveness of taxes on capital to

reduce inequalities

▪ Big data and fact based tax reforms

▪ The start of a move towards a cashless economy

▪ More effective measure to counter IFF

20Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

What new tax policy opportunities are opening up?

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▪ Moving Tax Administration from auditors of outcomes to auditors

of systems

▪ Moving away from a return based system of assessment and

collection

▪ Integration of CIT and VAT

▪ The demise of the CIT?

▪ New technologies as a trade facilitator

21Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

What new tax administration opportunities are opening up?

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Institute for Austrian and International Tax Law ◼ www.wu.ac.at/taxlaw

What do tax administrations need to take to move along the digital path

22

▪ Strategy and capability

▪ Understand and address how AI can form an integral part of business strategy

▪ Actively manage data to verify that it is fit for purpose, relevant

▪ Operating model

▪ Secure senior, executive-level support within the organization,

▪ Consider how cross-department sharing of skills, insights, leading practices will work Initiative design

▪ Experiment with small-scale pilots

▪ Consider longer term processes, resources required

▪ Intervention design

▪ Tackle cultural barriers via change management programs

▪ Workforce

▪ Create a talent management strategy

▪ Proactively address broader workforce implications

▪ Managing results

▪ Consider political ramifications of what AI (and advanced/predictive analytics) may tell you about revenue authority priorities

Automation at scale: Most relevant for a tax authority?

► Strong, service-delivery focused leadership needed

► Cross-fertilize AI / automation skills between departments

► Mix between tactical taxpayer service and long term strategic process / approach change

► Workforce dissatisfaction around potential impacts of automation

► Proactive talent management – upstream / downstream

► Flexibility to manage unexpected results

► Managing (leveraging) public perception around AI use

Source: EY

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Institute for Austrian and International Tax Law ◼ www.wu.ac.at/taxlaw 23

Threats to Tax Administration

▪ New opportunities may be opened up for cyber crimes

▪ Lack of understanding and technological competence may increase the gapbetween the tax administration and public sector, as entirely new businessmodels are being developed

▪ Lack of traceability, if no identification is secured that ties the digitalisedasset, including crypto-currencies, to the taxpayer

▪ Opportunities for the growth of shadow economy

▪ Currently no reliable mechanism is developed to secure the integrity of datathat is fed into the DLT

▪ Fully virtual existence

▪ Challenges to source taxation

▪ Challenges to customs revenues for cross boarder goods from 3D printing

▪ Handling the transition from the old to new technology

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Institute for Austrian and International Tax Law ◼ www.wu.ac.at/taxlaw

▪ What criteria should be used to determine which technology is best suited todeal with issues?

▪ How to decide on the balance between in-house and outsourced technology

▪ How to maintain maximum flexibility for future policy changes

▪ What monitoring and evaluation tools are available to assess impact ofchosen technology

▪ Can technology help in improve the tax policy design?

▪ Modernizing tax incentives

▪ Substitution of price subsidies by income support

▪ Universal Basic Income or Refundable VAT credits

▪ How can new technologies be used to counter corruption and other illicitflows

▪ Developing a digital roadmap

▪ Reviewing legislative barriers

Taking forward the debate

24

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Institute for Austrian and International Tax Law ◼www.wu.ac.at/taxlaw

Jeffrey Owens ([email protected] )

Director of WU Global Tax Policy CenterAt the Institute for Austrian and InternationalTax Law

WUWirtschaftsuniversität WienVienna University of Economics and Business Welthandelsplatz 1, Building D3, 1020 Vienna, Austria

Thank you