lim, talk at ftu, hcmc, slides, may 2014

8/10/2019 Lim, Talk at Ftu, Hcmc, Slides, May 2014

1/71


2/71

Talk At Foreign Trade University

Appreciation From Speaker Lim Chee Hoo

Your participation in this Talk

Vietnam-Japan Human Resources Cooperation Center (VJCC)

Foreign Trade University (FTU)

Panasonic Excel International Company
http://www.google.com.sg/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=cJ6AZosYbl0UvM&tbnid=jZ3YA4R0D9PfOM:&ved=0CAUQjRw&url=http://nonstopshow.com/thank-you-sms-wishes-quotes.html&ei=y0U5U9PWAsfmrAevr4CACQ&bvm=bv.63808443,d.bmk&psig=AFQjCNFKZiNzXRwmernqFLXND_Ex8HT81w&ust=1396348697979131


3/71

Administration


This Talk will lastfor about 3 Hours

Mobile Phones : Please put to silent mode

Participate actively. Share your experiences

Ask questions. Take notes

There are no strangers here

Only friends we have not yet met


4/71

Learning Strategies

Sharing About RolesOf a Regional HRD

Practitioner

How to make your

presentations moreeffective

Practice session

Question & Answersession



5/71

My Human Resource

Development Exper iences:Asia Pacif ic, M iddle East

& Oceania

Thailand

Vietnam The Phil ippines

I ndonesia

Malaysia

Singapore Japan

India

AustraliaNew Zealand

http://images.google.com/imgres?imgurl=http://www.boncraft.com.au/store/images/additional_images/newzealand_flag.gif&imgrefurl=http://boncraft.com.au/store/&usg=__eJ5nyKSTis3k85Rco7L0wvpEGk0=&h=265&w=390&sz=24&hl=en&start=1&itbs=1&tbnid=hW7WjGRuQZl3FM:&tbnh=84&tbnw=123&prev=/images?q=flag+of+new+zealand&gbv=2&hl=enhttp://images.google.com/imgres?imgurl=http://www.gsea.org/awardinfo/locate/PublishingImages/Australia_Flag.png&imgrefurl=http://www.gsea.org/awardinfo/locate/Pages/AustraliaGSEA2009.aspx&usg=__NU-jyHOePzEjsRaJEGIbLsz_g8c=&h=400&w=800&sz=17&hl=en&start=1&itbs=1&tbnid=vgIgsEx9jzBc_M:&tbnh=72&tbnw=143&prev=/images?q=flag+of+australia&gbv=2&hl=enhttp://images.google.com/imgres?imgurl=http://library.thinkquest.org/07aug/01105/India/flag_india.jpg&imgrefurl=http://library.thinkquest.org/07aug/01105/India/India_homepage.html&usg=__OxiaHEP7vKYDS9EfD1Vujt-YiJg=&h=300&w=449&sz=16&hl=en&start=1&itbs=1&tbnid=f6QYQupJaZjlNM:&tbnh=85&tbnw=127&prev=/images?q=flag+of+india&gbv=2&hl=en


6/71



7/71


8/71Talk At Foreign Trade University


11/71

Panason ic BBP Sem inar, Commemoration of 90th

Ann iversary, In-house training w ith Panason ic Aus tral ia

- Perth , Brisbane, Adelaide, Melbo urne, Sydney -



17/71

Art and management havemore in common than is

apparent at first. In the case

of a painting, the artist worksout a composition beforebeginning work on the white

canvas. The finished workcannot be considered just a

random arrangement ofshapes and colors; it is anexpression of the painters

thoughts and feelings. Thepainting is created, as it were,

out of nothing

Mr K Matsushita



20/71



21/71


22/71



23/71



24/71



25/71

Productivity

Potential

STAR

WORKHORSE

MARGINAL

DEAD

WOOD

TRAINEE

PROBLEM

CHILD

SOURCE:

Employee Effectiveness Profile

By J Wil li am Pfeif fer, PhD, J.D.


The Productivity-

Potential Matrix

Wh t I HRD ?


26/71

To understand this, we need toconsider the basic concept of

manpower development in

organizations

What Is HRD ?

Why Is There A Need For HRD In The Company?


Wh t I St t i HRD ?


27/71

The Balanced Scorecard & The Role Of HRD In Management

Mission

FinancialPerspective

CustomerPerspective

Internal BusinessProcessPerspective

Learning AndInnovationPerspective

What Is Strategic HRD ?


Wh t I St t gi HRD ?


28/71

Service

Excellence

Executive

Leadership Customer-focusedstrategy

Customer

Intelligence

Customization

Touchpoint

Partnership

People

Development

Service

Performance

Customer

Results

ServiceLeadership

CustomerDelight

CustomerExperience

ServiceAgility

The Role of HRD in

The Service Journey

What Is Strategic HRD ?


Wh t Is HRD ?


29/71

What Is HRD ?


What Is HRD ?


30/71

UNCONSCIOUS INCOMPETENT

CONSCIOUS INCOMPETENT

CONSCIOUS COMPETENT

UNCONSCIOUS COMPETENT

What Is HRD ?


Question


31/71

Question

Think of some Trainers

whom you are impressed

with. What is it about themthat make them role models

for aspiring Trainers ?

Effective publicspeaking and

presentation skillsare necessary for

professional growth



32/71


Session Objectives


33/71


Session Objectives

By the end of this Talk, you will be able to :

Learn basic public speaking skills to manage yourpresentations

Increase your confidence in preparing and making

presentations

Identify your strengths and areas for improvement

in the public speaking domain

What Communication


34/71

Some kind of acceptance by thereceiving parties, whereby the end

result (acceptance) is able to :

evoke a change in the receiver

e.g. a change in perception,a change of subsequent action,

change in thinking, etc


What Communication

Is All About.

Practice Makes Perfect


35/71



This 3-hour session : An Overview

Need to continuously practise

Aim to be an even better Speaker

Effective public speaking/ presentationskills follow guidelines, not rigid rules



36/71

Impromptu Speech

Manuscript Speech

Memorised SpeechThe type of speech you give depends very much on the

speaking situation that you will be in



Practice Makes Perfect : Table Topics


37/71

Lets try a few

impromptu speeches

with fellow FTU

Students now


Practice Makes Perfect : Table Topics

Practice Makes Perfect ; Table Topics


38/71

Practice Makes Perfect ; Table Topics

Practice Makes Perfect : Table Topic


39/71



The Best VacationSpot To Visit in

Vietnam is



40/71



My

Hometown



41/71



Practice Makes Perfect Table Topic


42/71

Practice Makes Perfect Table Topic




43/71



Why I likeFTU, The

Harvard

Of

Vietnam



44/71



FRIENDS



45/71



FAMILY


46/71



47/71



Group Discussion/Presentation


48/71

Group Discussion/Presentation

Think of some Professors

whom you are impressed

with. What is it about themthat make them role models

for aspiring Professors ?


The Essence Of Adult Learning


49/71

The conditions for speaking and learning are:

ATTENTION

RELEVANCE

CONFIDENCE

SATISFACTION

g


Some Characteristics Of Effective Speakers


50/71

CaptivatingMeaningful

Memorable

Activating

p


Some Characteristics Of Effective Trainers


51/71

Enthusiastic

Organized yet flexible

Audience-focused

Use varied voice/tone

Sense of humor

Use of appropriate vocabulary &

body language


Basic Format Of A Speech


52/71

INTRODUCTION

BODY

CONCLUSION

Attention Getter

Preview

Main points

Arrange logically

Support with data

Review

Memorable

statementTalk At Foreign Trade University

Preparing Your Presentation


53/71

Whom am I talking to ? [ Who are my audience

?] What do I want them to know, to think and to

feel ?

What do I wish to accomplish out of this speech

?

What do the audience want or need to know ?

Why am I invited to present on this subject /topic ?


Ways To Open Your Presentation


54/71

Provide a preview of what your speech is about

Ask a question

Pose a hypothetical situation Make a startling statement, fact, statistics that

directs attention, arouse curiosity, surprises the audience

or is infomative to them

Use a significant quotation e.g. All men are brothers

Mention something related to recent headlines, news


The Opening


55/71

NO fixed rules ..

Good morning versus A lovely

morning

It is a pleasure to be here

You have about 30 seconds to 2 minutes to make an

impression to capture your audiences attention


The Practice


56/71

Type or write out your entire presentation

Read your presentation, slowly from start to end

Practice with your visuals

Use bullet points

Have a dress rehearsal

Practise your written presentation :

in front of a mirror, with a stop watch, timer

with a tape / video recorder


The Closing


57/71

Issue A Call To Action

Provide a summary

Predict the future

Challenge the audience

Remind the audience of a stirring statement

Tell a story

Make a pledge / promise

Try humour only if you are naturally funny


Body Langage


58/71


A : Hi

B : Hi

A : How are you ?

B : Fine. Why ?

A : Nothing. Just curious

About Human Potential


59/71

59

Deep interest and

BELIEVE thathuman potential isunlimitless and adesire to support

human,

organizational andsocietal growth


Which Way ?


60/71

WHICH WAY ARE YOU MOVING ?

Your questions, your interests, your mental and physical

energies

YOU ARE ATA STANDSTILL

YOU AREDEVELOPING

If you want to become a changeagent, you also must change.

The more you change, the more youbecome an agent of change.


The Next Chapter : FTU & Beyond


61/71

RUNJUMPHOPSKIPWALK

Learning

At FTU

Work Out A

Challenge Plan

Personal Challenge : Swim With Your Mentor & Friends

a) Towards acquisition of new knowledge and skill

b) Continuing professional growth

Design a Personal Challenge Plan

Aim For The Rough Seas:

a) Review and level-up GOALS for the future

b) Participate actively in professional practices

c) Participate in community projects

Start




62/71

Start OfCareer Path




63/71

The Opportunities In

Your Career PathA Renewed

MindsetDEVELOP A

CHALLENGING

SPIRIT FOR

POSITIVE CHANGE

& IMPROVEMENT



64/71

Action Items

1) Give yourself Permission to fail

2) Whos your Strategic Growth Partners

3) Learn from the good, the bad and the ugly

4) Exercise Deferred Gratification

5) Ask: Am I changing for the better?

* Take the Scooter first, then the BMW

* No Status quo, No stagnation..CHANGE !Talk At Foreign Trade University



65/71

The Future In

Our Hands




66/71

Every Ending Is The Beginning

Of Something New -AnonPlease continue to enjoy your travel on the Learning Journey.

You will have opportunities to discover more about yourself

and the many surprise endings life can give to you



67/71




68/71

CONCLUSION : Just remember.


Intelligence

Quotient

Emotional

Quotient

Adversity

QuotientSpiritual

Quotient

Closing The Session


69/71


Closing The Session


70/71


APPRECIATION


71/71

lim, talk at ftu, hcmc, slides, may 2014

Documents